Ratings based on 312 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Mission, TX
Nice hotel, just a few service hiccupsPosted Jun 30, 2017
Pros: Location, newness, free breakfast buffet (though they only served meat 2 of the days we were there)
Cons: Service of housekeeping and maintenance staffs
Location: Large strip shopping mall right in front of the hotel
This is a nice hotel. We stayed there for 7 nights while waiting for our belongings to arrive on a moving truck. There were just a few service disconnects--for example, for 2 of the 7 days that we were there, our room did not get cleaned. We arrived back at the hotel on these days to a room that looked exactly like it had when we left that morning! They were kind enough to give us a small credit for the inconvenience, however. Additionally, the bathroom sink drained slowly, and the office chair in the room was stuck in a low position and wouldn't go up. We had to tell them about these problems twice to get them rectified. Nice hotel, just seems that there may be some communication issues between the front desk and the housekeeping and maintenance staffs.
for Everyoneby A verified traveler from houston
Great hotelPosted May 29, 2017
Staff was very friendly and helpful. Complimentary breakfast was good. Hotel in a perfect location there is plenty of stores and restaurants that you can get to within 5 mins.
for Everyoneby A verified traveler from McAllen, Texas
Posted May 29, 2017
Staff was great and the variety of breakfast was great. Rooms were very clean.
For a great stay in McAllenPosted May 21, 2017 on Hotels
Great hotel. New condition
Posted Apr 27, 2017 on Hotels
My only complaint about this hotel was the bed wasn't as comfortable as I would have liked, but I am picky with the comfort level of a bed! Everything else was great!
Posted Apr 1, 2017 on Hotels
Was there for a family funeral. Staff are wonderful. It is a very clean and comfortable place to stay. Breakfast buffet is amazing. Will always stay here for any future visits.
Great Stay.Posted Mar 13, 2017 on Hotels
My wife and 2 kids stayed 2 nights at the Hampton in mission TX and we didn't wanna leave we had a great time. It was surrounded by shopping strips and good restaurants! The only flaw the room has was that there was no refrigerator. Other than that everything was perfect EXCELLENT BREAKFAST.
A great choice for a stay in MissionPosted Feb 18, 2017 on Hotels
I came here on a big business trip to Mission. The hotel was clean, and the staff was nice. The breakfast had a variety, and I did use the gym. Everything and everybody I encountered were great. I would stay here again.
by A verified traveler
Nice hotel - not so nice staffPosted Feb 17, 2017 on Hotels
Hotel was nice but most front desk staff did not smile and did not go out of their way to be friendly - I would call them unfriendly.
for Everyoneby A verified traveler
Posted Jan 6, 2017
Lovely stay at a nice hotel. The breakfast was excellent.