Ratings based on 1,733 Verified Reviews

3.3 out of 5
54% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jan 6, 2018
Very inattentive hotel staff. Everyone seemed very unconcerned about guests and very unwilling to offer assistance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
The “sports bar” didn’t open until 4 PM on a Sunday☹️
5 out of 5
Recommended
for Everyone
by A verified traveler

Paradiese

Posted Jan 5, 2018
Looks like a paradise . the whole staff was very friendly
Comment from Hotel Management
Jan 5, 2018 by Reuben, Hotel Management
Dear Traveler, We are so glad you enjoyed your stay with us! Thank you for sharing your feedback and we can’t wait for your return. Warm regards, Reuben Medina
5 out of 5
Recommended
for Everyone
by A verified traveler from Ca

Heart of Mission Valley

Posted Jan 3, 2018
I've stayed at the Town and Country several times. I stayed this time in one of the newly renovated tower rooms. A nice spacious room with a beautiful view of the pool area and parts of Mission Valley.
Comment from Hotel Management
Jan 5, 2018 by Reuben, Hotel Management
Dear Traveler, We are so glad you enjoyed your stay with us! Thank you for sharing your feedback and we can’t wait for your return. Warm regards, Reuben Medina Director of rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
Excellent location to rail transportation and Fashion Mall.
Comment from Hotel Management
Jan 5, 2018 by Reuben, Hotel Management
Dear Traveler, We are so glad you enjoyed your stay with us! Thank you for sharing your feedback and we can’t wait for your return. Warm regards, Reuben Medina Director of rooms
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Jan 2, 2018
Pros: Some of the cleanest bed sheets I have seen in hotels. Rooms and bathrooms are super clean as well. The staff is very friendly and attentive. Good
Cons: Sound proof curtains may be?
Location: Location is very central and close to pretty much everything.
This hotel has some of the cleanest bed sheets I have seen in my travels. Also the rooms , facilities and bathrooms are super clean as well. The gardens and exterior areas are well kept. The staff is very friendly and attentive. The only problem I saw, is the fact that the rooms are not really sound isolated so you hear people banging doors or talking downstairs. Parking is a little distant from the rooms. Also they charge you a resort fee, even thinking I could not figure where the resort facilities were. But other than that, the hotel is very impressive. Good location and great rates.. I recommend. ................. ........ ....... ......
Comment from Hotel Management
Jan 5, 2018 by Reuben, Hotel Management
Dear Traveler, Thank you for sharing your review and mentioning the room cleanliness, friendly staff, and location of the hotel! We are glad you were able to enjoy your stay, though we apologize for any noise disturbances you experienced. We will take this into consideration as we work on updating the hotel to better fit the needs and expectations of our guests. Thank you for your stay and we look forward to your return. Warm regards, Reuben Medina Director of Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2017
We’ve stayed here before & love it. Beautiful grounds & friendly staff.
Comment from Hotel Management
Jan 5, 2018 by Reuben, Hotel Management
Dear Traveler, We are so glad you enjoyed your stay with us! Thank you for sharing your feedback and we can’t wait for your return. Warm regards, Reuben Medina Director of rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from watsonville ca

long time favorite.

Posted Dec 29, 2017
A little under my expectations. Could have been the holiday. I prefer the old rooms rather than he tower. We will return.
Comment from Hotel Management
Jan 5, 2018 by Reuben, Hotel Management
Dear Andy, Thank you for sharing your feedback and I am very sorry that we did not meet your expectations. We are working hard to update the property to better fit the needs and expectations of our guests. Thank you for your stay and we look forward to your return! Warm regards, Reuben Medina Director of Rooms
3 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Issue with phone

Posted Dec 12, 2017
I was trying to call house keeping and front desk and the phone doesn't work also the ice machine it's not working it's just only my two bad comments the rest of the hotel and convention center was excellent thanks
Comment from Hotel Management
Dec 14, 2017 by Reuben, Hotel Management
Dear Maritza, Thank you for sharing your review! We are glad you enjoyed your stay. Though, I apologize about the phone issue you experienced. We are looking into the issue to prevent this from happening again. Thank you for your stay and we look forward to your return! Warm regards, Reuben Medina Director of Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from Oceanside, CA

Town and Country

Posted Dec 9, 2017
We come down to San Diego about once a month, and we always stay at the Town and Country! During the fall and winter, the prices for rooms go way down! We have experienced a room upgrade just about every time we’ve booked a room. Really nice pool area, with a snack bar. The on site sports bar has great food too.
Comment from Hotel Management
Dec 12, 2017 by Reuben, Hotel Management
Dear Clay, Thank you for your review! We are so glad you enjoyed your stay and you keep coming back. We look forward to your return! Warm regards, Reuben Medina Director of Rooms