Ratings based on 424 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from montana

Posted Aug 25, 2017
We met our grandkids for the weekend. Checked in quickly. Went to our room and walked into an occupied room. Went back to the desk and reported the situation. After some confusion was assigned a new room. Had a wonderful. The morning breakfast was quite lovely, the staff was friendly. A good weekend overall.
5 out of 5
Recommended
for Everyone
by A verified traveler from Banning, Ca

Very nice surprise

Posted Aug 18, 2017
From the minute we walked into the lobby to check-in, everything was great! Front desk attics was quick and friendly. The room was large, tastefully decorated, and clean. Before checking or the need day we had the complimentary breakfast. It exceeded our expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern Idaho

Beautiful view

Posted Jul 24, 2017
Cozy room! Needed vacuuming. Great otherwise. Spacious parking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great front Desk!

Posted Jul 24, 2017
Pros: Staff, good breakfast, wet & dry sauna!! Very clean.
Cons: Nothing
Location: Nature walks nearby
Good location, very clean, very nice staff, good breakfast, pool and saunas very clean.
3 out of 5
Recommended
for Everyone
by A verified traveler

Missoula Concert Trip

Posted Jul 21, 2017
Pros: The front staff was amazing and the shuttle staff as well.
Cons: Cleanness of the hotel rooms and replace the pillows and bedskirts.
Location: Big Sky Brewery host number of concerts throughout the summer,Hikes within the area.
The staff at the Best Western were wonderful, the ladies at the front desk were beyond helpful and always pleasant. They were very knowledgeable with the surrounding sites to visit and directions as well. I was disappointed in the cleanness of the hotel room though. The TV entertainment center was dusty and the cabinet where the mini fridge is was very dirty. The pillows on the bed really need to be replaced and the bedskirt was ripped in many places. I also found the bathroom to be very dirty and there was still hair in the tub from the last guest. The guests beside our room were very noisy and always let the door slam at 6:00 am, not a pleasant sound to wake up too. The complimentary breakfast was pretty good but found the hot trays were not topped up fast enough. Overall I would give this hotel a 3.0 out of 5.0 and it is also situated in a convenient part of Missoula.
5 out of 5
by kathleen

Comfort & revitalizing enjoyment

Posted Jun 22, 2017 on Hotels
Friendly Staff -- loved the corner king room -- enjoyed the pool and steam room!!!
5 out of 5
by Pamela

Posted Jun 20, 2017 on Hotels
Status very friendly and helpful. Breakfast was wonderful
5 out of 5
by David

Give your review a title (Do I have to)

Posted Jun 19, 2017 on Hotels
The people were great. The room was very clean. The food was nice. I will stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 15, 2017 on Hotels
5 out of 5
by Serge

Great

Posted Jun 5, 2017 on Hotels
Overall good hotel. Breakfast was tasty and Friendly staff