Ratings based on 298 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Spokane

Great value for the money

Posted Oct 7, 2017
The facility was clean and the staff welcoming. If there is one thing to add, it would be a work out room, but the hot tub and pool were great.
2 out of 5
by A verified traveler

Posted Oct 1, 2017
Cons: Cleanliness.
Shower had hair in it, 3 or 4 of them. If the shower was properly cleaned, hair wouldn't be in it. When I first checked in, they asked for a card to bill the room. This was confusing, as I remember billing it on a card originally. I asked if this card was needed for the 'incidental charges', and the guy at the front desk wasn't able to give me an answer if I had already paid for it. Now I've got 2 different authorizations on 2 different cards. While checking out, I mentioned to the DIFFERENT guy at the front that we weren't able to shower, because I knew the shower wasn't properly cleaned. I said that he should probably mention it to housekeeping. He apologized and said he would. Didn't offer ANYTHING else. I wasn't rude....enough...I suppose?
Comment from Hotel Management
Oct 3, 2017 by Jack, Hotel Management
Dear Guest, I do apologize on behalf of our entire team for failing to meet or exceed your expectations during your stay here. I do wish that you had made us aware of the issue the night before so that we could have been given a chance to correct the issue immediately. We do hope that you will give us another chance to provide you with exceptional service. Kind Regards, Jack Greer Sales Manager
4 out of 5
by A verified traveler from troy, montana

Very clean hotel

Posted Sep 8, 2017
I loved everything about this hotel except the bed was like sleeping on a cement slap. So hard.
Comment from Hotel Management
Sep 11, 2017 by Mark, Hotel Management
I apologize for the firmness of our beds, they are Serta Perfect sleeper with a medium firmness, but it is one of those challenges that never suit everyone. I certainly do appreciate your comments though. Mark S., GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Convenient, Clean, & Comfortable

Posted Aug 17, 2017
My husband, 10 year old, and 15 year old stayed for one night. The rooms were very clean. Staff was pleasant. The pool was refreshing. It was a little on the cold side. The hot tub was very nice. Continental breakfast was good. They also had a station where you could plug in your laptop or device. It is close to shopping and restaurants. Overall it was very nice.
Comment from Hotel Management
Aug 29, 2017 by Mark, Hotel Management
Cori, Thank you and I'm glad that you found us convenient for you needs. Mark, GM
3 out of 5
by A verified traveler

Dissapointing

Posted Jul 31, 2017
This was our second stay at this Comfirt Inn within a week. It appears that the further to the rear of the facility you go the worse the rooms are. We were placed in the last room, ground floor and it was the condition of one of the lower priced number motels. Also, no elevator, we were moved from this room to one on the second floor after we complained and the manager had to help move the luggage as my wife's knee makes climbing stairs with a load, difficult.
Comment from Hotel Management
Aug 8, 2017 by Mark, Hotel Management
Thank you for your review and stay with us. I apologize for the issues you experienced, but am glad that my staff stepped up to help. Thank you again, Mark, GM
5 out of 5
by sharron

good for the price

Posted Jul 16, 2017 on Hotels
This place worked out well for us. I am not able to do stairs so they found a room a bit closet to the door for us. Breakfast was good, room was a nice size and bed was comfortable.
Comment from Hotel Management
Jul 28, 2017 by Mark, Hotel Management
Sharon, Thank you for your review and your satay with us! I'm glad we could meet your needs and got you comfortable. Mark S., GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Great stay!

Posted Jul 5, 2017
Pros: Easy to find, lots of parking, clean rooms.
Cons: Add an elevator.
Location: Easy access from/to highway. Lots of restaurants and gas stations.
Easy in and out, pleasant place, definitely recommend!
Comment from Hotel Management
Jul 13, 2017 by Mark, Hotel Management
Ruby, Thank you very much for your stay and your great review! Mark, GM
3 out of 5
by Stephen

OMG

Posted Jul 4, 2017 on Hotels
Out dated. Lousy breakfast. They will need to improve to remain competitive.
Comment from Hotel Management
Jul 13, 2017 by Mark, Hotel Management
Stephen, Thank you for your review. We are constantly updating our hotel, just added new items to our breakfast. Thanks for your insights. Mark, GM
5 out of 5
by Richard

Posted Jul 4, 2017 on Hotels
Comment from Hotel Management
Jul 13, 2017 by Mark, Hotel Management
Thank you for your perfect 5
4 out of 5
by Matthew

Good place to stay.

Posted Jun 26, 2017 on Hotels
Decent place for an overnight stay. So long as it has an indoor pool and hot tub my family is pretty happy - if there aren't a bunch of unsupervised kids running wild. We did get a key to an occupied room at first, but then swapped that out for a different room. No other issues. Room was clean, but had kind of a musty smell at first. Went away after we kicked in the AC. Breakfast was decent, nothing great but hey it's included. Very friendly and helpful staff. Excellent place to eat right next door. Would definitely stay there again.
Comment from Hotel Management
Jul 3, 2017 by Mark, Hotel Management
Matthew, Thank you for your review and comments. Mostly I'm glad that you and the family had a good stay and swim with us! Thank you again, Mark, GM