Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
54% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Texas

DIRTY!!!

Posted Aug 9, 2016
Bathroom was very dirty .. you could tell the tub has never been scrubed .. shower curtin had mold on it .. when bathing the water stays in the tub and takes a long time to drain.
2 out of 5
by A verified traveler

Nope

Posted Jul 17, 2016
The Sugar Land/Missouri City area now has enough options that you can skip this one.
Comment from Hotel Management
Jul 21, 2016 by Jenna, Hotel Management
Thank you for taking the time to let us know that your experience did not meet expectations. We will work hard to fix this, so you are able to have a better stay in the future. Sincerely, Jenna La Quinta Customer Care Team
3 out of 5
by A verified traveler

Out of The Way

Posted Jun 23, 2016
Pros: It was relatively close to where we visited and it had suites.
Cons: The in room coffee only had one regular coffee package. That coffee was for a much bigger coffee maker.
Location: Nothing near by to do actually.
Hotel as OK if visiting someone in the area. Otherwise, it was quite a bit off of the beaten path. Easy to find if you have GPS. Kind of hidden back off of the road, and if you didn't know you were near you would miss it.
1 out of 5
by Paul from McDade

Never again LaQuinta!

Posted Jun 13, 2016 on Hotels
No signage to locate hotel, wound up at Wal-Mart. No luggage cart, no name badges on any employees, only decaf coffee in room. room not vacuumed or dusted prior to arrival, NO housekeeping service over two night stay. Check in had trouble getting computer to give me the room they had reserved for me. Second worst hotel I've stayed in in five states. At checkout manager licked fingers before picking up buisiness card to hand us so we could contact LaQuinta. REALLY?
5 out of 5
by Willie

Great Trip

Posted May 16, 2016 on Hotels
It was great
1 out of 5
by A verified traveler

Never again!

Posted Apr 8, 2016
Never changed towels or made beds. When asked about it they said I had to call to get clean towels! Breakfast was good. Killed a few roaches in my room.
Comment from Hotel Management
Apr 14, 2016 by Yogi., Hotel Management
Dear. I’ve received your review of La Quinta Missouri City. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, Yogesh Dabhi General Manager La Quinta Missouri City lq6481gm@laquinta.com 281-969-1990
4 out of 5
by Leah K

Posted Feb 17, 2016 on Hotels
For the most part, we were very happy with the hotel. Our room was very clean, except I did find someone else's receipt on the floor under the desk. I was disappointed to find that when I followed the signs for vending machines, I found only empty alcoves. Eventually I found that in the lobby they had chips, bottles of water and Oreos for sale.
Comment from Hotel Management
Jun 18, 2016
Dear. Thanks for taking the time to write about your experiences at our Missouri City La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Sincerely, Yogesh Dabhi General Manager La Quinta Missouri City lq6481gm@laquinta.com 281-969-1990
3 out of 5
by A verified traveler

Posted Dec 15, 2015 on Hotels
Comment from Hotel Management
Jun 18, 2016
Dear. Thanks for taking the time to write about your experiences at our Missouri City La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Sincerely, Yogesh Dabhi General Manager La Quinta Missouri City lq6481gm@laquinta.com 281-969-1990
1 out of 5
by A verified traveler

Poor Rating

Posted Nov 24, 2015 on Hotels
Reserved room in advance. Assigned room was not cleaned or bed made from previous customer use. Stayed for two days and housekeeping did not clean or redo bed during entire stay so forced to get toilet paper and new towels with front desk personnel. Facility should not be considered highly rated.
Comment from Hotel Management
Jan 30, 2016 by Sabu, Hotel Management
Thank you very much for taking the time to write about your experiences at our La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations
1 out of 5
by A verified traveler

When I checked in the hotel evening clerk was rude

Posted Nov 16, 2015
The evening clerk was rude and did not want to help with my points said he could not do it.... And we told him that the hot tub was not working he said what do u want me to do about it and we asked for towels n he got rude n said there isn't any there n I said no not in the pool area and he was like here n then I told him about toilet paper in the hot tub n he said ole well but never closed the pool area which is nasty and the next morning I left to go visit my friend n my family called the office said the toilet was stopped up n they never came n so they had to call back again.. And finally they sent someone to unclog it... The morning worker was there the evening before talking to the evening clerk when I checked in and the next morning she said did he add ur points n I said no and she did it for me said I don't know why he did not do it and I was like I don't know and she said sorry about that and I told her I don't know if I will be back to this hotel And she asked me to please come back n she was sorry but the evening clerk was rude n not helpful at all
Comment from Hotel Management
Nov 21, 2015 by Sabu, Hotel Management
Thank you very much for taking the time to write about your experiences at La Quinta. I am extremely sorry for what happened. I will make sure that will not happen again, I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.