Ratings based on 333 Verified Reviews

4.0 out of 5
78% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Sale 3850

Posted Sep 4, 2016 on Hotels
Hotel location
5 out of 5
Recommended
for Couples
by A verified traveler from melbourne

Nice relaxing stay enjoyed everything .

Posted Aug 28, 2016 on Wotif
Pros: Needs updating a bit shower is way too old but otherwise great
Cons: Showers,bathroom no fan ,
Location: Great
Had a great relaxing night next time make it weekend restaurant was nice and so cool that you just walk out your door ,and your there food was great room was nice next time get a spa .
1 out of 5
by A verified traveler from Merewether

FILTHY DIRTY

Posted Aug 22, 2016 on Wotif
Looked OK in booking pictures, however, the entire experience was filthy dirty, cheap, no maintenance bottom end stuff..
4 out of 5
by A verified traveler from Victoria

Fair facility for functions with guests

Posted Aug 21, 2016 on Wotif
First impressions ok. Not the most inviting in outside areas
3 out of 5
by A verified traveler

Had to wait in checkin for half an hour

Posted Aug 20, 2016 on Lastminute
Pros: It was quiet
Cons: It was old
Location: Didnt apply
The hotel appeared to be dead not open much in the restaurant
4 out of 5
by MAH from Singapore

Quality Hotel manor review

Posted Aug 14, 2016 on Hotels
Great renovated room, everything looks new. Heating takes a while to warm up as the room is big. Great shower with lots of hot water. We had a comfortable stay. Will go back if we are in Melbourne again. Friendly reception.
5 out of 5
by Kelly from wangaratta

a one night stay

Posted Jul 29, 2016 on Hotels
Fantastic hotel, great design. Great location for public transport to&from the city&easy to drive direct into the city.A BIG thankyou the staff on front counter for being very helpfull&friendly.We will definitly be staying here again in the future.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 4, 2016 on Hotels
2 out of 5
by A verified traveler from Wangaratta

Tired, faults in equipment and ventilation issues

Posted Jun 29, 2016 on Wotif
Pros: Location
Cons: Ventilation, smoking in proximity to building, staff training, main bar stocking, equipment and room maintenance
I stayed here on a Monday evening, whilst visiting Melbourne for work. The place had a cold, tired and deserted feel to it and the staff, while friendly and helpful, had no life or enthusiasm about them. The reverse cycle room aircon was faulty and could not heat the room effectively, and it was a cold night in melbourne. In addition, guests and/or staff were smoking around the building fresh air intake and the entire room ventilation system reeked of cigarette smoke which was unpleasant. I can get stale smoke for free and don't have to pay for it. I've stayed here before, as it's a convenient location, but don't think I will again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Taking all issues into consideration

Posted Jun 26, 2016
Pros: See above
Cons: See above
Location: See above
Taking all issues into consideration 1. Its winter. 2. The accommodation is being refurbished and trades mans noise etc. 3. More a business transit accommodation rather than tourist.; the stay could only be marked at this time as OK overall. Staff, meals etc were very good and pleasing. However, milk in fridge was well over expiry date and small office items from previous guests were found under the couch and cupboards. But given the "age" of the room housekeeping could only do their best. Terrible entry in service road with terrible signage.