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Reviews of Comfort Inn And Suites

2.5 out of 5
Comfort Inn And Suites
2020 Highland Way, (at Exit 332, Se Quad), Mitchell, SD

Reviews

8.8

Excellent

Rating 10 - Excellent. 378 out of 728 reviews" "
Rating 8 - Good. 253 out of 728 reviews" "
Rating 6 - Okay. 67 out of 728 reviews" "
Rating 4 - Poor. 20 out of 728 reviews" "
Rating 2 - Terrible. 10 out of 728 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vennie

Traveled with family
Liked: Property conditions & facilities
Parking lot was kinda full. But, we did find a spot.
Stayed 1 night in Mar 2024

10/10 Excellent

Lynette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room and beds.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel. The staff was friendly and helpful. There are several restaurants within walking distance. The hotel was extremely clean and comfortable. There was a young lady that was washing walls in the hallway. When was the last time you saw someone washing walls in a hotel? It was a great place. Highly recommend. We will stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Benny

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking , since we are moving across the nation. We are towing a 5th wheel our dog, and our son .perfect..
Stayed 1 night in Feb 2024

8/10 Good

Denine, Plymouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean and bed was very comfortable. The only problem was there had been a wedding and some of the guests decided to be nice and loud outside our room and when asked to be quiet, they were very rude.
Stayed 2 nights in Feb 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Byron

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Pool
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Jean

Stayed 1 night in Jan 2024

10/10 Excellent

Daryll, Brooklyn Park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close location to restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Abby

Stayed 2 nights in Dec 2023

10/10 Excellent

Richard, Hastings

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed before.
Stayed 1 night in Dec 2023

8/10 Good

Mee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall. At check in though, we were never told what hours breakfast was served or what time the pool open and close. Usually they would go over that. We booked a single queen with a sofa bed but unfortunately there was no sofa bed so 3 people had to squeeze in a queen bed. If we had known that the sofa bed was not available, we would've booked a double queen.
Stayed 1 night in Dec 2023

6/10 Okay

Justin

Traveled with family
Disliked: Staff & service, property conditions & facilities
I reserved a 2 queen bed accesible for my wife which is in a wheel chair my daughter and i got there and young kid came to the desk gave a regular room went to room to find out. I payed extra for the room to be accesible and came back to desk to show the front desk person what i payed for and he said well sorry i only have a king bed is all. I payed extra for the accesible one! The shower had a major crack in it also so didnt feel safe to shower for 3 days
Stayed 2 nights in Dec 2023

10/10 Excellent

Sanjay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay and near to dining and some shopping. Comfortable stay and would come back.
Stayed 3 nights in Nov 2023

8/10 Good

Jason

Stayed 1 night in Sep 2023

10/10 Excellent

David Robert

Stayed 1 night in Nov 2023

10/10 Excellent

Sherri

Stayed 1 night in Oct 2023

8/10 Good

Teri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, comfy bed, good breakfast. Only draw back, large stains on carpet.
Stayed 1 night in Oct 2023

6/10 Okay

Robert

Traveled with family
Disliked: Amenities
Just ok to sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Anita

Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

Jessica

Stayed 2 nights in Oct 2023

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room!
Stayed 1 night in Oct 2023

8/10 Good

John R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel with good breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place exceeded our expectations. Our room was very clean and the staff were super friendly. They could use another light in the bathroom, otherwise no complaints.
Stayed 1 night in Sep 2023

6/10 Okay

Neal

Stayed 1 night in Sep 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
A little costly compared to equivalent hotels we stayed at but very nice. Staff was great
Stayed 1 night in Sep 2023

10/10 Excellent

Therese

Stayed 1 night in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful.
Stayed 1 night in Sep 2023

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Friendly staff
Stayed 1 night in Sep 2023

8/10 Good

Bruce, Eden Prairie

Business traveler, Traveled with partner
first room had been smoked in. The desk clerk got us a different room; smoke free
Stayed 1 night in Sep 2023

8/10 Good

Aleta

Stayed 1 night in Sep 2023

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sandra

Stayed 1 night in Sep 2023

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet
Stayed 1 night in Aug 2023

6/10 Okay

James

Traveled with family and small children
Liked: Cleanliness, staff & service
I was expecting it to be nicer to be honest. The room needed a little TLC. The beds were very good however. Coke machines were empty.

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The staff were very friendly and welcoming. The pool was a lot of fun for our kids.
Stayed 1 night in Aug 2023

8/10 Good

Connie

Stayed 1 night in Aug 2023

8/10 Good

Virginia

Stayed 1 night in Aug 2023

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating. It was very busy bc of Sturgis this week but rooms were super clean and kids enjoyed the pool tons! Super great 3 nights, will def stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

RICHARD

Stayed 1 night in Aug 2023

10/10 Excellent

david

Stayed 1 night in Jul 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
Stayed in Mitchell on our "Out West" trip. Rooms were great. Check in was smooth. 8 and 12 year old lines the pool. Overall good stay.
Stayed 1 night in Aug 2023

8/10 Good

Margaret

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to see more hooks in the bathroom for hanging multiple guest's towels for drying and reuse.
Stayed 1 night in Jul 2023

10/10 Excellent

Sigrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't use the pool, but it looked nice and has a waterslide. The room was large and clean and the staff was friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Great for the kids
Stayed 1 night in Jul 2023

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023