Ratings based on 264 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Lovely spacious room at a good price.

Posted Jul 23, 2017
Pros: It was clean and comfortable and value for money.
Cons: No issues.
Location: Close to local restaurants and the Don Bradman Museum.
We needed a Motel room for a one night stay as we wanted to visit the Bradman Museum in Bowral. The Best Western Grand Country Lodge was a great choice and met our expectations. The room was very cosy as the temperatures outside were very cold. Having a bath tub (shower over bath) was a bonus. The Queen bed was very comfortable.
Comment from Hotel Management
Jul 28, 2017 by Betty, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend Stay.

Posted May 24, 2017
Pros: The location, free car parking with under cover parking available. Secure after hours access to the motel.
Cons: Glasses in the bathroom as there is very little distance between the tap and the ledge under the mirror.
Location: Just outside of the city centre, though it is only a 5 minute walk to the city centre.
The front reception was small but the staff were very friendly. Booked 3 rooms and all reports that the facilities etc were very good.
Comment from Hotel Management
May 26, 2017 by Betty, Hotel Management
Thank you for the nice review,pleased you group all enjoyed!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2017
Clean nice old hotel. We had a great stay and recommend. Kind staff
Comment from Hotel Management
May 23, 2017 by Betty, Hotel Management
Thank you for the kind words, only to pleased to help in any way we can
5 out of 5
Recommended
for Couples
by A verified traveler

It provides excellent value for money

Posted May 18, 2017 on Wotif
The property is well located and maintained. Cleanliness is really good unlike most other establishments. Both the bathroom and bedroom have heating, the towels are warm and dry, it is very comfortable accommodation.
Comment from Hotel Management
May 22, 2017 by Betty, Hotel Management
Thank you for the great review, we will pass on your comments to our team!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Mona Vale

Clean and comfortable

Posted May 7, 2017
Pros: Handy location
Location: Interesting cafes
Front rooms very noisy with heavy traffic passing.
Comment from Hotel Management
May 13, 2017 by Betty, Hotel Management
Thank you for the review. Lots to see & do around the area as well as the great variety of food
3 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel and friendly staff.

Posted May 1, 2017 on Wotif
Pros: Hotel was quaint
Cons: Windows need double glazing to stop noise from main road.
Location: Lots to do in Mittagong and Bowral
Some of the rooms back onto the main road, so can be a little noisy
Comment from Hotel Management
May 13, 2017 by Betty, Hotel Management
Thank you , our convenient location is just one of the attractions for our property
5 out of 5
by A verified traveler

Posted Apr 19, 2017 on Hotels
Best Western Mittagong is always warm, comfortable and welcoming. Comfy bed, quiet location, friendly and welcoming staff, and it's always consistent! Always know what to expect, which is fantastic. We often work in the region and make a point of staying here each time. Staff have always been extremely helpful in arranging late check-ins on occasions where we arrive late - extremely grateful as have found this an issue at other accommodations in the area. Looking forward to the next stay.
Comment from Hotel Management
Apr 23, 2017
Thank you so much for the very positive review. We will pass onto our team who take pride in their presentation of the rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient situation

Posted Apr 18, 2017 on Wotif
Pros: Conveniently located
Cons: Some explanation how to work wall heaters
Friendly management and comfortable surroundings. Would definitely stay there again
Comment from Hotel Management
Apr 21, 2017 by Betty, Hotel Management
Thank you for the positive review, hope we do see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Coast

Excellent Comfortable Stay

Posted Apr 13, 2017 on Wotif
Pros: Everything. Breakfast included
What a great hotel to stay at, wether you are just passing through or you wish to visit the nice city of Mittagong.
Comment from Hotel Management
Apr 15, 2017 by Betty, Hotel Management
Thank you for taking the time to let us know you enjoyed your time with us. Hope you enjoyed the rest of your journey & look forward to seeing you again,.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017 on Wotif
Walking distance to town with good bed and pillows
Comment from Hotel Management
Apr 15, 2017 by Betty, Hotel Management
Great to hear you enjoyed your stay with us in Mittagong. Hope you have a nice Easter