Ratings based on 1,104 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland uk

Great location near to malls restaurants

Posted Jul 27, 2017
I had a great stay the hotel will use it in the future as I come to Germany quite often.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Comfortable and well positioned

Posted Jul 23, 2017
Definitely the most comfortable stay we've had in Europe to date. Furnishings and technology were a little outdated but the room and bedding were extremely comfortable and quiet. The bed was particularly heavenly. Staff were highly responsive and the hotel is well positioned — a short walk to the metropolitan, state and inter-city rail services, the Tiergarten and easily within walking distance to Unter den Linden Straße and beyond. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from P

Great location, great hotel

Posted Jul 19, 2017
Really enjoyed our stay here. Room was spacious, well equipped, comfortable bed, clean and nice toiletries. Staff are very friendly, efficient and helpful. Would definitely return
Comment from Hotel Management
Jul 25, 2017 by Hotel Management, Hotel Management
Dear Dave, Thank you so much for your positive evaluation. I hope you had a wonderful time in Berlin and I am happy that you enjoyed your room as well as the overall service. Please rest assured that I will share your kind words with the team and we would be delighted to welcome you back very soon. Kind regards, Benno Geruschkat, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel to which I would return

Posted Jul 18, 2017
Pros: The spa and super swimming pool with grandstand view.
Cons: Nothing
Very close to the main attractions, and near to a good choice of restaurants. The staff were very helpful and I found them to be pleasant and genuine. I liked the hotel very much and would definitely return. The room was quiet and the facilities (kettle, well equipped bathroom, mini-bar, fresh bottles of water every day, etc) was very good. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

NIce hotel close to train and bus

Posted Jul 15, 2017
Cons: Couldn't be better than this.
Location: Excellent place to visit several places, museum, Berlin phil, and sony center.
Excellent place to visit several places, museum, Berlin phil, and sony center.
Comment from Hotel Management
Jul 18, 2017 by Hotel Management, Hotel Management
Dear Hun, Thank you so much for having chosen to stay with us recently. I was delighted to read that you had such an amazing time with us and I hope you had the chance to see many interesting places in this beautiful city. We look forward to your return in the future and remain at your disposal. Best regards, Benno Geruschkat, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wilmington DE

Excellent hotel

Posted Jul 13, 2017
Pros: It was clean and comfortable and had all the amenities I wanted and it was close to the places in Berlin that I wanted to visit.
Location: I was able to walk to the Brandenburg gate, Reichstag, and Tiergarten easily from the hotel.
I came here after a 10 day trip through Bavaria and Austria and this was by far the nicest hotel I stayed in. It had
Comment from Hotel Management
Jul 18, 2017 by Hotel Management, Hotel Management
Dear Karyn, Greetings from Berlin and many thanks for your evaluation. I was happy to read that you enjoyed your room, the amenities and the location of the hotel. I hope our team was able to make you feel comfortable and at ease and it would be our pleasure to welcome you back soon. Kind regards, Benno Geruschkat, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great location right by Potsdamer Platz

Posted Jun 30, 2017
Pros: The cleanliness and the quiet
Cons: The roman shades in the room were never quite right and a simple drape would be much easier
Location: We enjoyed the Sony area and the restaurants nearby. The trains are a block away and the Tiergarten is two blocks from the hotel
My daughter and I were comfortable from the time we walked into the lobby. The check in was quick and efficient with very friendly staff. Our room was on the second floor but with a window out to the quiet street in back of the hotel. The buffet breakfast was extensive and quite good if a bit pricey. Our room was luxurious with a great bathroom and very comfortable beds. The drape system was a bit awkward but a minor detail. Being next to Potsdamer Platz made the train and bus system very accessible and it is a quick walk to the Tiergarten, which was my personal favorite part of Berlin. Overall, we had a great stay.
Comment from Hotel Management
Jul 4, 2017 by Hotel Management, Hotel Management
Dear Becky, Greetings from Berlin and many thanks for your the evaluation of your recent visit. I was delighted to learn that you and your daughter enjoyed the time in Berlin. Furthermore, it is great that your room, the location of the hotel and the service received completely met your needs. I am happy that you had the chance to relax at the Tiergarten and I hope you had the chance to explore even more interesting places around. The entire team looks forward to welcoming you back in the future and remains at your disposal for any assistance in the meantime. Kind regards, Benno Geruschkat, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to Posdam and all other sites of

Posted Jun 28, 2017
WE WOULD REALLY RECOMMED THIS HOTEL TO ALL very CLOSE TO GOOD WALKS THROUGH GARDENS TO MAIN ATTRACTIONS bRANDENBURGER GATE Reichstag AND VERY GOOD MUSEUMS
Comment from Hotel Management
Jun 29, 2017 by Hotel Management, Hotel Management
Dear Guest, I sincerely thank you for having taken the time to evaluate your recent stay with us. I was happy to learn that you had a great time in Berlin and it sounds like you visited many interesting places in this beautiful city. We look forward to welcoming you back in the future and remain at your disposal. Kind regards Benno Geruschkat General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2017
Nice location - close to some good sights. Lovely helpful staff and large spacious rooms. Beautiful hotel with beautiful art.
4 out of 5
Recommended
for Couples
by A verified traveler from uk

Nice relaxing break

Posted Jun 6, 2017
Pros: Comfortable bed, lovely huge TV and fruit in the room was great
Cons: The room rate on the walll in the bathroom let my husband know how much his special surprise cost.
Booked as a surprise for my husbands 60th birthday, he loved every minute the club lounge where you could pop in for tea, coffee or soft drinks throughout the day in a relaxed atmosphere was welcome, especially to rest your feet after a long day of sightseeing.
Comment from Hotel Management
Jun 9, 2017 by Hotel Management, Hotel Management
Dear liscios, I would not want to miss the opportunity to thank you for the positive rating of your recent stay. It is great to learn that you had a wonderful stay and I hope your husband had a memorable birthday trip. We are happy that you especially enjoyed the benefits of the Grand Club and it would be our pleasure to welcome you back soon. Please just let us know, if we can be of any assistance in the meantime. Best regards, Benno Geruschkat, General Manager