Ratings based on 140 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from TX
Very friendly and helpful staff membersPosted Jul 6, 2017
I can say that one of the best things of my stay in Berlin was the nice and helpful attitude of the staff members in Hotel Tiergarten, they really gave me the great impression that I have now from German people. I highly recommend this hotel!!! Thanks all!!!
Comment from Hotel Management
Jul 7, 2017 by sr, Hotel Management
Thank you very much for your kind words and your support. We are happy to serve you
for Everyoneby A verified traveler from london
Nice hotelPosted Dec 19, 2016
Pros: The friendly staff
Cons: Tea / coffee machine in rooms More pillows
Location: The location is not great but no to far from the city. Plenty of shops and restaurants near to hotel
The hotel was very nice with friendly staff. The room was clean although a tea/ coffee machine would have been good. The staff were very helpful with places of interest and a verity of maps.
Comment from Hotel Management
Mar 7, 2017 by Stefan, Hotel Management
Thank yu very much for your review and for you good respond. We do have a large coffee maschine on the first floor open 24/7 free for breakfast time, after only € 1,50 all tiyps of coffee
for Everyoneby A verified traveler from north yorkshire UK
Comfortable hotel quite centrally placedPosted Dec 8, 2016
My single room was clean and warm. The bed was comfortable. The staff attending at breakfast were lovely but some of the staff on reception could have been friendlier. I have two complaints: one, that the bottom staircase wasn't always lit which was hazardous in the dark and the second that there was very little, as a vegan that I could eat at breakfast - although I did get soya milk for my cereal and coffee when I asked. Also the wifi kept kicking me out
for Everyoneby A verified traveler from UK
Short break in BerlinPosted Dec 1, 2016
Pros: It was close to the underground station Turmstrasse , it was affordable but above all the staff were just so friendly and helpful
Cons: The cleaners started early with a noisy hoover :) , but this was a minor issue , for the price its difficult to think of any investment needed
Location: It is right on the Berlin Underground which is easy to navigate , there a few shops nearby and all main attractions are reachable without difficulty.
I was after a short break in Berlin off-season , and wanted a small central comfortable hotel that with relatively good reviews but without paying a great deal , this hotel seemed to fit the bill and I was not disappointed. When I first checked in the lady (Ines) was extremely helpful and all spoke good English , my room smelt a little of smoke from a poor previous guest and she immediately without quibble changed me - she also helped with transport guides and I managed to purchase a day ticket for the transport system from her. From Check in to check out the hotel lived up to expectations , the rooms décor is a little dated but everything was clean and the bed very comfortable , the bathroom well stocked and shower was excellent
by A verified traveler from US
Staff is excellent. Like staying with friends ovePosted Oct 20, 2016
Pros: Breakfast was fresh, hot and table service was timely and friendly.
Cons: Our room was stuffy and needed a little airing out.
Location: Great location just a 6 minute ride to the main Berlin train station. Also on the direct line to the airport - a real plus.
The staff were incredibly helpful with directions, sight seeing strategies and transportation routes. Breakfast was excellent quality and value. Older hotel with significant charm.
Posted Jun 17, 2016 on Hotels
for Everyoneby A verified traveler from Australia
2days 1night in BerlinPosted May 28, 2016 on Lastminute
great location! great bikes for rent! amazimg walks next to river!
for Everyoneby A verified traveler
Nice hotel, convenient to airportPosted May 4, 2016
The hotel had the things I require in a room - quiet, clean, host shower. The breakfast was good and the staff friendly. The neighborhood around here in Moabit is not touristy but one is right by an U-bahn station and a bus stop for the bus to Tegel Airport. And one can walk south and be in a touristy area soon enough.
by Deborah from Greencastle
Nice hotel in BerlinPosted Dec 15, 2015 on Hotels
Good location to downtown Berlin. Front desk very helpful with directions, information, restaurant recommendations, etc. Large rooms in an older hotel. Free parking. Very good value. Excellent breakfast(not included).
for Couplesby Catherine D.
Berlin is Great!Posted Nov 15, 2015 on Orbitz
Got this as a hot deal which promised some things....some delivered, some not( and found out at checkout, and had no proof of what promised anywhere). Staff was greet and it wasn't their error, as they do most bookings through other means! The Tiergarden itself is amazing for strolling through day or night!