Ratings based on 573 Verified Reviews

3.7 out of 5
68% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from uk

Meh......

Posted Feb 12, 2018
Double booked room , tried to get me to pay for two rooms , rude staff , arguments about the double booked rooms when we first arrived , then after 20mins he just completely changed his argument and said don’t worry about it , then just aggreed with what i was saying in the first place , so a pointless disagreement ....towels smelt of vinegar ...... but had a good breakfast
Comment from Hotel Management
Feb 18, 2018 by Daniel Schneiderbanger -Front Office Manager-, Hotel Management
Dear Ben, Thank you for choosing Leonardo Hotel Nürnberg for the trip to organic fair. We appreciate your feedback regarding our staff. This allows us to constantly improve the service. Unfortunately we were not able to satisfiy you. We have talked with our check-in staff and checked all your reservations. It should be a missunderstanding because of a double booking. However, we are sorry for trouble on your arrival. We are looking forward to welcome you again at Leonardo Hotels. Greetings from Nuremberg!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel at 10 min walk to the old town

Posted Jan 27, 2018
Amazing customer care, best I've seen for this price range. The staff was friendly and helpful with all requests. The only minus for us was that we booked a double room and got 2 single beds, but everything else was great!
Comment from Hotel Management
Jan 31, 2018 by W. Ruf, Hotel Management
Dear Alina, Thank you for choosing the Leonardo Hotel Nürnberg and many thanks for taking the time to give us your feedback. We are very happy to hear the nice feedback about our hotel and the friendliness of our staff. Thank you also for giving us the best possible score. We are looking forward to welcome you again in the future. Best regards Waltraud Ruf -Hotel Manager-
4 out of 5
by A verified traveler

Good hotel, suss area at night

Posted Jan 14, 2018 on Hotels
The hotel itself is not too far from the main station, we walked it but could also get the subway 2 stops. It is a quiet hotel, nothing to complain about or write home about. It is in good condition with friendly front desk people. The area surrounding the hotel was very dodgy at night, we were afraid to walk around to look for a restaurant for dinner (not many restaurants in the area, just kebab shops) and we ordered delivery to the hotel instead.
Comment from Hotel Management
Feb 18, 2018 by Daniel Schneiderbanger -Front Office Manager-, Hotel Management
Dear Guest, Thank you so much for taken the time to share your feedback with us. Nice to read, that you like our friendly staff and the great location of our house. We are looking forward to welcome you again in the future. With best Regards! Leonardo Hotel Nürnberg
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2018
Nice room and hotel. Would stay again. Bedding could be cleaner
Comment from Hotel Management
Feb 18, 2018 by Daniel Schneiderbanger -Front Office Manager-, Hotel Management
Dear Guest, Thank you for choosing Leonardo Hotel Nürnberg for your trip to Nuremberg. We are happy regarding your comment that you would stay again in our nice hotel. Greetings!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denshaw Oldham UK

Really excellent stay

Posted Jan 10, 2018
Very nice hotel, basic & simple rooms etc but the staff are excellent and friendly and the location is 5 mins walk from the centre of Nuremberg.
Comment from Hotel Management
Jan 16, 2018 by W. Ruf, Hotel Management
Dear Jan, Thank you for choosing the Leonardo Hotel Nürnberg and many thanks for taking the time to give us your feedback. We are very happy to hear the nice feedback about our central location and the friendliness of our staff. Thank you also for giving us the best possible score. We are looking forward to welcome you again in the future. Best regards Waltraud Ruf -Hotel Manager-
3 out of 5
by Daniella

Posted Jan 1, 2018 on Hotels
Overall, it was an ok place to stay for 2 nights.
Comment from Hotel Management
Jan 11, 2018 by W. Ruf, Hotel Management
Dear Daniella, Thank you for rating our hotel and the feedback "it was an ok place to stay". We are glad that you liked our hotel. We are looking forward to welcome you again at our Leonardo Hotel Nürnberg. Best regards Waltraud Ruf -Hotel Manager-
5 out of 5
by Yelena

This traveler left a rating score only Posted Dec 25, 2017 on Hotels
4 out of 5
by Klaus

Posted Dec 20, 2017 on Hotels
The overall impression of the hotel was fair, not much more. It is a 'minimum' hotel. A general overhaul wouldn't hurt. Our toilet didn't function when we checked in. It was then fixed, but didn't work again when we left. Management of breakfast service was excellent. Very attentive, very friendly.
Comment from Hotel Management
Jan 11, 2018 by W. Ruf, Hotel Management
Dear Guest, Thank you for choosing the Leonardo Hotel Nürnberg and many thanks for taking the time to give us your feedback. We are very happy to hear the nice feedback about our breakfast. I forwarded your feedback about the bathroom already to the Housekeeping department to speak about this in the team. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Waltraud Ruf -Hotel Manager-
5 out of 5
by Martin

Lovely hotel but area rundown

Posted Dec 11, 2017 on Hotels
Excellent hotel although cleaner left little in the way of tea bags & less creamer-had to ask. Unfortunately area is not very nice, buildings demolished both opposite & next door, did not want to return too late at night so reduced our time in the old town which was about a mile away. No restaurants,shops or bars nearby other than bar in hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Nice hotel close to city walls

Posted Nov 29, 2017
Nice hotel. Recently refurbished. Good vibe when you enter reception. Hotel bar is small but was never overcrowded and very comfy/relaxed atmosphere. Loads of toiletries available for free if you have forgotten anything and also umbrellas to hire. Only downside on ground floor was smell from the drainage in the bathroom.