Ratings based on 256 Verified Reviews

4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

walking distance to stadium

Posted Nov 6, 2017
Receptionist was very helpful and spoke English. Had lunch, it would have been nice if the waitress had told us that a buffet was available.
Comment from Hotel Management
Nov 10, 2017 by Ulrich Moritz, Hotel Management
Dear K, thank you very much for your stay. We are glad that you felt comfortable and enjoyed your time in Hannover. The lunch buffet was for a conference attendees only, therefore it was not offered to you. We look forward welcoming you back. With best regards Ulrich Moritz Front Office Manager
4 out of 5
by Larry

Posted Jun 20, 2017 on Hotels
Comment from Hotel Management
Jun 24, 2017 by Ulrich Moritz, Hotel Management
Dear Larry, thank you for your feedback. We look forward welocming you again. With kind regards Ulrich Moritz Front Office Manager
5 out of 5
by Jose

Posted Jun 6, 2017 on Hotels
Comment from Hotel Management
Jun 24, 2017 by Ulrich Moritz, Hotel Management
Dear Jose, thank you for your positive rating. We hope to welcome you back soon. With kind regards Ulrich Moritz Front Office Manager
4 out of 5
by Karyne

nice location

Posted May 25, 2017 on Hotels
nice hôtel with a very nice lake for the jogging and a walk around the lake ! i will return it next time
Comment from Hotel Management
Jun 24, 2017 by Ulrich Moritz, Hotel Management
Dear Karyne, thank you for your stay and feedback. We are glad that you enjoyed the location and services. We look forward to your next visit. With kind regards Ulrich Moritz Front Office Manager
3 out of 5
by A verified traveler from switzerland

close to the city center

Posted May 22, 2017
its the 2 nd time and it meets my requirements for a business hotel unfortunately very noosy during my stay
Comment from Hotel Management
May 25, 2017 by Ulrich Moritz, Hotel Management
Dear delf, thank you for sharing your experience. We are glad that we met your expectations and are sorry that you were disturbed by noise during your stay. We hope to welcome you back soon. With kind regards Ulrich Moritz Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in excellent situation.

Posted Sep 14, 2016
Pros: Position in town and breakfast choices.
Cons: Not sure, the only thing I would change is I would like drinking chocolate in the room as I do not drink tea or coffee.
Location: Very close to a lovely green area with easy access to shops, restaurants and the old town.
Hotel in a good position for the central area of Hannover, with shops and restaurants in easy walking distance. Convenient for both bus and underground. Wonderful breakfast with fantastic choice. Plenty of space in my single room unlike in some hotels where singles are extremely small.
Comment from Hotel Management
Sep 21, 2016 by Ulrich Moritz, Hotel Management
Thank you very much for your detailed feedback. We appreciate your comments and are happy that you felt comfortable. We look forward welcoming you back soon. With kind regards Ulrich Moritz Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near everything

Posted Aug 26, 2016
Hannover is one of historical cities in germany and this hotel is close to the places
Comment from Hotel Management
Sep 4, 2016 by Ulrich Heim, Hotel Management
Thank you very much for your stay and your comments. We appreciate your feedback and hope to welcome you back soon. With kind regards Ulrich Heim General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the centre of Hannover

Posted Aug 4, 2016
Really comfortable room, excellent breakfast and dinner. Friendly and helpful staff. Clean and convenient for the city centre. Difficult to fault it.
Comment from Hotel Management
Aug 5, 2016 by Ulrich Heim, Hotel Management
Dear Nick, thank you very much for sharing your experience. We are happy that you enjoyed staying at the Mercure Hotel Hannover City and hope to welcome you back. With Kind regards Ulrich Heim General Manager
5 out of 5
by Bill

Posted Jun 3, 2016 on Hotels
Comment from Hotel Management
Jun 12, 2016 by Ulrich Moritz, Hotel Management
Dear Bill, thank you for your positive rating. We appreciate your feedback and look forward to your next visit. With kind regards Ulrich Moritz Front Office Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Fylde Coast. Lancashire. UK

IDEAL FOR CITY BREAK

Posted Apr 16, 2016
Pros: The locality, the good standard of rooms and friendly engaging staff. Nothing was a problem.
Cons: Standard of pillows. nothing else.
Location: Perfectly positioned for our personal needs. Easy access to public transport networks. DB & U'Bahn enabled easy visit regional towns.
Visited Hannover for the first time to visit family in the locality. The Hotel was perfectly located the nearby to the U'bahn affording superb access the area and regional transport networks. Rooms were very comfortable and appointed to a good standard. Good dining facilities and enjoyed the breakfasts. All staff very pleasant and engaging.
Comment from Hotel Management
Apr 18, 2016 by Ulrich Moritz, Hotel Management
Dear Dave B, thank you very much for your recent stay and for sharing your experience. We appreciate your feedback and are happy that we met your expectations. We look forward to your next visit. With kind regards Ulrich moritz Front Office Manager