Ratings based on 490 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Great hotel close to the train station

Posted May 2, 2018
Hotel Haupbahnhof is just a short walk from a central hub train station. The staff on reception were superb and spoke excellent English and the chamber staff were friendly and ensured the rooms were a joy to come back to at the end of a hard day.
Comment from Hotel Management
May 3, 2018 by Motel One Berlin - Hauptbahnhof, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Janin Haas Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Posted Apr 4, 2018
I had to choose between Ibis and Motel-one, which both are located close to the central station HBF), I choose Motel-one. The very reason being is a satisfactory and comfortable stay on the previous chain branch at Munich Location: it's 5 mins walk from HBF, with S/U-Baun ,Trams with 2 road crossings. My ideal choice after a long walk of tour in the city. Room: selected a king size room. Clean and sound proof room. Comfortable bed with wide TV selections- only 2 English channels though. No Kettle, toothbrush/paste provided (quite standard in 3 star hotel in EU). My only compliant was the poor (or in existence) WiFi connection to my room 712, both my mobile phones are able to secure the connection, only then in the lobby could acquire the login - in page. Nevertheless, the front desk eventually offered a room change, which i turned down since I am checking out the next day.
Comment from Hotel Management
Apr 12, 2018 by Motel One Berlin - Hauptbahnhof, Hotel Management
Dear Dex, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Janin Haas Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great hotel with a great location!

Posted Mar 20, 2018
Nice breakfast. Good hotel staff. The location was perfect because one can grab the bus or S-Bahn easily from the Hauptbahnhof (main train station)!
Comment from Hotel Management
Mar 20, 2018 by Madlen Kronfeld, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Madlen Kronfeld Guest Relations
5 out of 5
by Robert

Posted Dec 18, 2017 on Hotels
Comment from Hotel Management
Dec 22, 2017 by Anett Granzow, Hotel Management
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus zu bewerten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Janin Haas Guest Relations Motel One Berlin - Hauptbahnhof
5 out of 5
by Szandor

Posted Nov 22, 2017 on Hotels
Comment from Hotel Management
Dec 11, 2017 by Anett Granzow, Hotel Management
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Janin Haas Guest Relations Motel One Berlin - Hauptbahnhof
4 out of 5
by Edward

Modernity at a Bargain Price

Posted Nov 6, 2017 on Hotels
Very modern, clean and comfortable. Good value for price.
Comment from Hotel Management
Nov 9, 2017 by Anett Granzow, Hotel Management
Dear Edward, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Janin Haas Guest Relations Motel One Berlin - Hauptbahnhof
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Worth the value

Posted Oct 22, 2017
Pros: Modern, clean, friendly and flexibility.
Location is near the rail way station. Hotel is well decorated. Staff is friendly. Room is clean.
Comment from Hotel Management
Oct 25, 2017 by Janin Haas, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations
4 out of 5
by RUNGTHIVA

Posted Oct 10, 2017 on Hotels
They said provide wifi but the room we got no network at all
Comment from Hotel Management
Oct 25, 2017 by Anett Granzow, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Janin Haas Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler from kirkland quebec

Close to train station and major sites. Awesome!

Posted Oct 4, 2017
Pros: Very clean, staff was wonderful, very friendly. So easy to get to fro. Airport.
Cons: Nothing based on our experience.
Location: Main train station, bus lines, intercity buses, all within walking distance. Major sites within walking distance. Very easy to get to hotel from air
Very modern, clean and comfortable. We arrived with no luggage b/c airline did not transfer to connecting flight. Hotel staff very helpful, offering some toiletries and permitted us to use their telephone to contact airline multiple times. Really appreciated their assistance and kindness! Highly recommend this hotel and would definitely stay here again. A huge thank you, L.P.
Comment from Hotel Management
Oct 9, 2017 by Janin Haas, Hotel Management
Dear Luisa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations
3 out of 5
by A verified traveler

Posted Aug 9, 2017 on Hotels
Comment from Hotel Management
Aug 14, 2017 by Anett Granzow, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Janin Haas Guest Relations Motel One Berlin - Hauptbahnhof