Ratings based on 1,465 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
The hotel looked amazing, staff were brilliant and the rooms were really clean. Great location for exploring the surrounding area. They also stored our luggage on the last day so we could continue exploring the city when we had to check out.
Comment from Hotel Management
Nov 14, 2017 by David - Guest Relation Manager, Hotel Management
Dear Happy Collection Guest, thank you for your amazing feedback and your stay at our hotel. The entire team is happy to see how much you enjoyed the service and product. Hope to see you on your next tour to the exciting city Berlin. Greetings from the NH Collection Berlin Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Dunblane, Scotland

Posted Nov 1, 2017
Excellent hotel, near all landmarks and right next to Freidrichstrasse Station - perfect for getting around town!
Comment from Hotel Management
Nov 2, 2017 by David - Guest Relation Manager, Hotel Management
Dear Scott, thank you so much for your kind feedback and your perfect rating. We are very happy that you were able to visit all important landmarks in Berlin and that our central location was a good benefit for your stay. Hope to see you coming back soon. Greetings from the NH Collection Berlin Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
Excellent place to stay. Centrally located and the hotel and staff are very accommodating.
Comment from Hotel Management
Oct 24, 2017 by David - Guest Relation Manager, Hotel Management
Dear Happy Guest, thank you so much for your recent stay with us and for taking your time to evaluate your stay. We are very grateful about your kind words and your kind rating. It would be a great pleasure for us welcoming you back on your next trip to the exciting capital of Germany. Greetings from the NH Collection Berlin Team
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Euro tour

Posted Sep 28, 2017
Great time in Berlin!! This was a rebound hotel since the original didnt have the reservation. This is a first class hotel. Id highly recomend it.
Comment from Hotel Management
Oct 16, 2017 by David - Guest Relation Manager, Hotel Management
Dear ptee, thank you so much for your kind feedback - we are so happy that we had the chance being your host for your time in Berlin. We really appreciate your recommendation and we would be more than happy welcoming you back to our hotel on your next trip to Berlin. Greetings from the NH Collection Berlin Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
The hotel location is excellent, near the Spree river and many cultural attractions. Also good public transportation. Staff very helpful. Only criticism - the blanket was quite heavy but there was no lighter one available.
Comment from Hotel Management
Oct 16, 2017 by David - Guest Relation Manager, Hotel Management
Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. am glad to hear that overall your experience was positive. We will share the inconveniences with the bed sheet with our housekeeping Manager in order to find a future solution. We look forward welcoming you back to our Hotel. Greetings from the NH Collection Berlin Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and great breakfast

Posted Aug 28, 2017
Staff made sure we were happy, very helpful efficient and kind
Comment from Hotel Management
Aug 30, 2017 by David - Guest Relation Manager, Hotel Management
Dear Happy Guest, thank you so much for taking your time to share your experiences of your recent stay with us. I am sure that as much as you enjoyed the comfort and service as much our team enjoyed catering your needs - we really appreciate your kind words. We can't wait welcoming you back ! Greetings from the NH Collection Berlin Team
5 out of 5
by A verified traveler

Best of Berlin

Posted Aug 16, 2017 on Hotels
This is a favourite hotel! Everything about it is good, from the breakfast to the room set up. The housekeeping can be annoying, but everything is clean and well cared for so it makes up for it. Note of caution, the free wifi is very slow and not good for streaming. The location is great and it is quiet despite being in the centre of it all. I didn't want to leave and I can't wait to go back.
Comment from Hotel Management
Aug 30, 2017
Dear Happy Guest, thank you very much for your recent stay at the NH Collection Berlin Friedrichstrasse and for taking your time to share your experiences with us. We are so happy to see that you can't wait coming back and of cause we would be more than happy to have you back soon! On your next arrival we will definitely check your wifi connection in order to get the most out of it. Greetings from the NH Collection Berlin Team
4 out of 5
by Maria

Great place in Berlin

Posted Aug 1, 2017 on Hotels
It was a great central place to stay, close to many sites of interests, museums and transportation. The hotel staff is excellent and very nice. A great choice for tourism in Berlin. Climate control was not really the best, but everything else was good.
Comment from Hotel Management
Aug 10, 2017
Dear Maria, thank you very much that we had the chance accommodating you at the NH Collection Berlin Friedrichstrasse while exploring Berlin. It is great to see that you enjoyed your time and that our central location was helpful to get the best out of your stay. Thank you very much for bringing the A/C of your room to our attention so we can do our follow up with the maintenance team. We are looking forward to welcome you back in the near future. Greetings from the NH Collection Berlin Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Well Located - right in the centre of things

Posted Aug 1, 2017
I cannot fault the hotel in terms of service, the room and breakfast. However, as it is on Friedrichstraße, it can be noisy. The windows are double glazed and keep out most noise. I would suggest asking for a room away from the street. All that said, I would definitely go back there. The hotel, itself was great.
Comment from Hotel Management
Aug 1, 2017 by David - Guest Relation Manager, Hotel Management
Dear Guest, thank you so much for staying at the NH Collection Berlin Friedrichstrassse and thank you for taking your time to share your experiences with us. We are very happy that you specially enjoyed the service and breakfast. For the next time we would be really happy to see that we can locate a room facing the inner courtyard for you! See you hopefully soon Greetings from the NH Collection Berlin Team
5 out of 5
by MARIA

Wonderful stay!!

Posted Jul 27, 2017 on Hotels
Everything was perfect!!
Comment from Hotel Management
Aug 1, 2017
Dear Maria, thank you very much for your kind rating, we are so happy to see that you had a memorable time with us - thank you very much that we had a chance being your host for your time in Berlin. Hope it will take not too long that we will be able to welcome you back ! Greetings from the NH Collection Berlin Team