Ratings based on 1,991 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ireland

Fantastic stay

Posted Jun 15, 2018
Really enjoyed our stay, room was spotless, staff were very helpful and was able to get a taxi to the airport in less than 3 mins. Hotel is in an excellent location, in the middle of everything. Would recommend to anyone traveling to Berlin.
5 out of 5
Recommended
for Everyone
by A verified traveler

Novotel - mitte berlin

Posted May 31, 2018
Excellent hotel in central location. Less than 2 minutes walk with no accessability issues to the spittalmark u-bahn station.
Comment from Hotel Management
Jun 4, 2018 by Executive Secretary, Hotel Management
Dear Novotel Guest, We very much appreciate your great feedback regarding your stay at the Novotel Berlin Mitte. It will be a pleasure to welcome you back again to our hotel soon. Best regards, Elisabeth Weissenborn-Salge
4 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Posted May 29, 2018
As a family of 4 we spent a comfortable 4 nights in a superior room. I do think the breakfast is expensive and there was no hand soap. Otherwise a great stay in a friendly, well situated hotel.
Comment from Hotel Management
Jun 18, 2018 by Executive Secretary, Hotel Management
Dear Novotel Guest, Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay. But we regret that the hand soap was missing. You are always more than welcome to contact us, so we have to chance to make your stay as comfortable as possible. Besides our continental breakfast we offer a smaller and cheaper "city breakfast", which you can order right in the morning at our restaurant. We hope to welcome you back again to our hotel soon. Sincerely, Elisabeth Weissenborn-Salge
4 out of 5
Recommended
for Everyone
by A verified traveler from dublin

nice hotel. good location

Posted May 12, 2018
very good hotel. close to the station. supermarket around coner.
Comment from Hotel Management
May 28, 2018 by Executive Secretary, Hotel Management
Dear Kevin, Thank you very much for your good review. We are glad that you enjoyed your stay and hope to welcome you back again soon. Best regards, Elisabeth Weissenborn-Salge
5 out of 5
by A verified traveler

Posted May 5, 2018
Had a great time situated in the heart of Berlin will go back here in the near future,
Comment from Hotel Management
May 7, 2018 by Executive Secretary, Hotel Management
Good Morning! We very much appreciate your great comments regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive feedback, which we will share with our team. We hope to welcome you back again soon so your next visit will be as pleasant as the previous one. Best regards from Berlin, Elisabeth Weissenborn-Salge
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2018
The only drawback of my stay was that I was allocated a wheelchair access room which was not convinient.
Comment from Hotel Management
May 2, 2018 by Executive Secretary, Hotel Management
Good Afternoon! Thank you for choosing the Novotel Berlin Mitte. We are glad that you enjoyed your stay, but we regret that your experience with your room did not meet your expectations. Therefor we hope to welcome you back again to our hotel to better serve you in the near future. Sincerely, Elisabeth Weissenborn-Salge
4 out of 5
by A verified traveler

Posted Apr 18, 2018
Nice friendly staff, clean and comfortable , very central ,easy walking distance
Comment from Hotel Management
Apr 23, 2018 by Executive Secretary, Hotel Management
Good Afternoon! Thank you for choosing the Novotel Berlin Mitte during your stay in Berlin. We very much appreciate your great comments and hope to welcome you back again soon. Best regards, Elisabeth Weissenborn-Salge
4 out of 5
Recommended
for Families
by A verified traveler from London

Good Hotel.

Posted Apr 17, 2018
Pros: Good kids play area to the side of the hotel lobby.
Good service. Comfortable room. Restaurant was good for a casual meal.
Comment from Hotel Management
Apr 19, 2018 by Executive Secretary, Hotel Management
Dear Tania, Thank you very much for your nice comments. We are glad that you enjoyed your stay and we hope to welcome you back again soon. Best regards, Elisabeth Weissenborn-Salge
5 out of 5
Recommended
for Everyone
by A verified traveler

FAB HOTEL - CLOSE TO ALL TOURIST POINTS

Posted Apr 14, 2018
Very warm welcome on arrival, even gave my little girl a toy unicorn which she adores. Room very clean and comfy. Hotel staff are very polite and helpful. Would stay here again if returning to Berlin, would recommend to all.
Comment from Hotel Management
Apr 19, 2018 by Executive Secretary, Hotel Management
Good Afternoon! We very much appreciate your great comments regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive feedback, which we will share with our entire team. Also we are glad that your little daughter enjoyed the visit. We would be delighted to welcome you all back to our hotel soon. Best regards, Elisabeth Weissenborn-Salge
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous hotel.

Posted Apr 7, 2018
Our room was clean, spacious and comfortable. The staff were always polite, helpful and professional. The food was delicious.
Comment from Hotel Management
Apr 10, 2018 by Executive Secretary, Hotel Management
Good Morning! We very much appreciate your fantastic feedback. We are glad that you enjoyed your stay and we will share your compliment with our hotel team. It will be a pleasure to welcome you back again soon. Best regards from Berlin, Elisabeth Weissenborn-Salge