Ratings based on 4,198 Verified Reviews

4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from London

Posted Jun 23, 2018
Good location near a park and transport. A good hotel bar, and friendly staff. Clean rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

Excellent hotel with great amenities

Posted Jun 22, 2018
Pros: My room was very comfortable. The bar was great and I loved the sauna
Cons: More staff at reception at busy times like checkout
Location: There is the Zoo and Aquarium across the road. Its within walking distance of a main shopping street.
Hotel is in a great location, only about 20 mins from Tegel airport which equates to about 20euro taxi journey. The downstairs lobby and bar area are beautiful and great for relaxing in and having a nice drink. It is more expensive than bars and restaurants outside the hotel but I guess its the luxury of only taking a lift to your bedroom rather than trying to walk back. Easy to get to U-bahn stations nearby and within walking distance of a very big shopping area. The swimming pool and sauna/spa area are modern and well maintained. After a hot day sight seeing it really came in handy. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida, USA

Great place to stay

Posted Jun 21, 2018
The hotel was very nice and its location made travel around Berlin very easy. The resturant on the ground floor was also very good.
Comment from Hotel Management
Jun 22, 2018 by Jessica R., Hotel Management
Thank you very much for your positive feedback, Ryan. It is a big pleasure to read that you felt comfortable and had a very nice stay with us. We look forward to welcoming you back again. Sincerely, Jessica R. Pullman Berlin Schweizerhof
4 out of 5
by A verified traveler from Yorkshire, England

Posted Jun 21, 2018
Very good location for holiday purposes. Always felt very comfortable and it has a nice atmosphere. Stall very helpful, friendly and attentive.
Comment from Hotel Management
Jun 21, 2018 by Jessica R., Hotel Management
Dear Mike, many thanks for your kind feedback. It was a pleasure to have you with us. I am pleased to read that you felt comfortable and enjoyed your overall stay. We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica R. Pullman Berlin Schweizerhof
5 out of 5
by A verified traveler

Posted Jun 19, 2018
Hotel is literally a three minute walk to Berlin Zoo. A perfect base for exploring Berlin. The staff were excellent throughout our stay. Nothing was too much trouble, and all done with a great attitude and sense of humour. The room was comfortable and clean. We didn't use the spa facilities but I hear they are good, with one of the biggest swimming pools in Berlin! A good excuse to visit again I think!
Comment from Hotel Management
Jun 20, 2018 by Jessica R., Hotel Management
Many thanks for your fantastic review. Your feedback is highly appreciated and I am very happy to read that you had a great stay with us. I will share your message with my colleagues because it is always great to receive positive feedback - thank you for that! We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica R. Pullman Berlin Schweizerhof
5 out of 5
by A verified traveler from London

Posted Jun 19, 2018
Worth the money.
Comment from Hotel Management
Jun 21, 2018 by Jessica R., Hotel Management
Dear Eulo, many thanks for your feedback which we highly appreciate. It is a big pleasure to read that you had such a great stay at our hotel. We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica R. Pullman Berlin Schweizerhof
5 out of 5
by A verified traveler

Posted Jun 16, 2018
Staff are willing to help and are in for your best interest.
Comment from Hotel Management
Jun 20, 2018 by Jessica, Hotel Management
Thank you for your feedback which we highly appreciate. We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica R. Pullman Berlin Schweizerhof
5 out of 5
by A verified traveler

Posted Jun 11, 2018
Comment from Hotel Management
Jun 12, 2018 by Jessica Röhner, Hotel Management
Thank you for your feedback which we highly appreciate. We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica Röhner Pullman Berlin Schweizerhof
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

5min to Berlin Zoo

Posted Jun 11, 2018
Excellent service. 10min to S+U zoological garden station.
Comment from Hotel Management
Jun 12, 2018 by Jessica Roehner, Hotel Management
Dear Zoe, thank you for your feedback which we highly appreciate. We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica Röhner Pullman Berlin Schweizerhof
5 out of 5
Recommended
for Everyone
by A verified traveler from dublin

Great hotel easy access to amenities

Posted Jun 10, 2018
Had great stay in Berlin sight seeing great hotel friendly helpful staff great weather
Comment from Hotel Management
Jun 12, 2018 by Jessica Röhner, Hotel Management
Dear Helen, many thanks for your fantastic review. Your feedback is highly appreciated. I am very happy to read that you had a great stay with us. We look forward to welcoming you back again and wish you all the best! Yours sincerely, Jessica Röhner Pullman Berlin Schweizerhof