Ratings based on 830 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Nice hotel in a great location

Posted Oct 13, 2017
The Mandala is a great hotel in a superb location. The room was spacious and well equipped with all you need and more. We did find parts of the room a little dated, especially the bathroom, although this was a small grumble. Breakfast daily was also a real treat and well worth it. If you’re interested in staying in the tourist district, I’d certainly recommend the Mandala.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Oct 2, 2017
Very nice hotel, perfect location, very efficient and friendly staff, breakfast is awesome and the spa very peaceful.
Comment from Hotel Management
Oct 5, 2017 by The Mandala Hotel Team, Hotel Management
Thank you very much for taking the time to rate your recent stay at THE MANDALA HOTEL. We are glad to read that everything was to your satisfaction. We are looking forward welcoming you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bogota

Beautiful,confortable, great location

Posted Sep 18, 2017
Pros: Breakfast was absolutely delicious but the best is the dinning room surrounded by green, in the middle of the city, Beautiful! I also loved the Spa,
Cons: I enjoyed my stay so much, I really can´t think of anything,
From the moment I cross the door I loved the Mandala Hotel. I was warmly welcome at reception, they even had someone that spoke Spanish (my native language). I immediately liked the decoration in particular the way they use running water to create a soothing ambiance, the spacious room with a lot of light, the amenities, the big bathroom, I regreted that I was there only for two nights
Comment from Hotel Management
Sep 19, 2017 by The Mandala Hotel Team, Hotel Management
Dear Jimena, Thank you so much for your wonderful words about your recent stay at THE MANADALA HOTEL. We are delighted to read that you felt right after arrival very comfortable and taken care. It shows us that we are on the right path. It would be an honor to us to welcome you back again. soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto, canada

Classy

Posted Sep 18, 2017
Pros: Safe and secure. Fancy. Rooms are well appointed and large.
Location: Near Potsdamer Platz, Brandenburg Gate , Reichstag + Tiergarden Perk.
Upscale hotel close to Potsdamer platz. Huge rooms. Great front desk staff. Very classy. Not too far from Reichstag, Brandenburg Gate + Berlins Central Park.
Comment from Hotel Management
Sep 18, 2017 by The Mandala Hotel Team, Hotel Management
Dear Jeff, Thank you so much for taking the time to rate our hotel. It delights us to read that you liked our location, the rooms and especially the service at the front desk. It would be a pleasure to welcome you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ormond Beach, FL

Nice hotel with large rooms in excellent location

Posted Sep 17, 2017
Everything was nearly perfect at this hotel. The front door operation is swift and very welcoming. Fresh flowers are dramatic in the lobby. We felt the hotel's biggest weakness was the concierge, as attendants were not acquainted with local events or travel options. Food was excellent but you may want to visit the Grand Hyatt bar next door for outstanding selection of fine beverages.
Comment from Hotel Management
Sep 18, 2017 by The Mandala Hotel Team, Hotel Management
Dear Patricia, Thank you so much for your wonderful words about your recent stay. We are delighted to read that you felt right after entering our door welcoming and taken care. We are sorry to hear about our concierge we are going to follow up on this. The Vox bar at the Hyatt is very nice, but our QIU bar and restaurant has also a wide delicouse collection we find. It was an honor having you as a guest and are looking forward welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Very nice hotel and convenient too

Posted Aug 28, 2017
Pros: It felt fancy without being over the top. Great location. Helpful staff.
Location: Right in Potzdamerplatz, across from the Sony Centre. Bus tours stop just down the street, movie theatres across the street.
This hotel was great. The room was very comfortable. Great spot for a relaxing or romantic getaway, though great desk space if needed for business too. Hotel staff were very helpful -- they helped us book a bus tour, mailed a post card for us, and called us a taxi to a show. Great location in Potsdamerplatz, especially convenient if you're getting around the city on public transit.
Comment from Hotel Management
Aug 29, 2017 by The Mandala Hotel Team, Hotel Management
Dear Bathany, Thank you so much for taking the time to comment on your recent stay at THE MANDALA HOTEL. It delights us exceedingly to read that everything was to your satisfaction. We are very glad to read that our staff members were able to fulful all your needs. We are looking forward welcoming you back sometime in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Posted Aug 28, 2017
The Mandala Hotel is located very close to Potsdamer Platz and within a short walk of Checkpoint Charlie in one direction and The Brandenburg Gate in another direction. The Hotel room was clean well appointed and the staff were very friendly and helpful. Places to eat were plentiful and adjacent to the hotel
Comment from Hotel Management
Aug 31, 2017 by The Mandala Hotel Team, Hotel Management
Dear James, Thank you very much for sharing your experience you had at THE MANDALA HOTEL on expedia. We are delighted to hear that you not only have been very satisfied with your room but also with our service and our staff members. It would be an honor to welcome you back in the future.
5 out of 5
Recommended
for Couples
by A verified traveler from London, UK

All you need for business or leisure

Posted Aug 24, 2017
Pros: Quality of facilities and room. Smart, relaxed feel to the hotel.
Location: The hotel is within 10 minutes' walk of many of Berlin's main attractions, 20 minutes of most of them, and a short public transport journey to all.
We stayed at the Mandala on a three night leisure trip to Berlin, and I'd be just as happy to come here on business. The staff are friendly and helpful, our room was considerably larger than I'd expected and very well appointed, and the spa is a great place to unwind after a hard day's pounding the streets. Although it's in a busy area, there's no traffic noise in the room, and the aircon was near enough silent not to disturb my sleep - which is rare!
Comment from Hotel Management
Aug 28, 2017 by The Mandala Hotel Team, Hotel Management
Dear Chris, Thank you so much for your kind words about your recent stay. Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us. Your praise of our service delights us exceedingly. We strive to offer the best service and your comment shows us that we are on the right path. We are looking forward welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great staff, location, and room

Posted Aug 24, 2017
Pros: Good room
Location: Close to public transportation, Tier Garten, Brandenberg Gate, Checkpoint Charlie, Memorial, etc.
Staff was very helpful. Location very convenient to public transportation and tourist spots. Large room, clean and modern.
Comment from Hotel Management
Aug 24, 2017 by The Mandala Hotel Team , Hotel Management
Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL. We are delighted to read that you had a wonderful time in Berlin and at the hotel. Especially your praise about our staff delights us very much. It would be a pleasue to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Excellent Hotel

Posted Aug 22, 2017
Pros: Location and the hotel staff
Location: Right in the center of the Potsdam Platz. Great location to see Berlin. Several sites are walkable. And the city bus tour stop is right next to it.
The hotel location was excellent. The Potsdam Platz is full of places to eat and a huge mall. And it was right next to a stop for the hop-on, hop-off sightseeing bus (BTW, those are great for seeing and learning about cities in Europe). The hotel staff and service were terrific. The room was spacious, nice and clean. My wife got sick while we were there. We asked the front desk staff about our options for a hospital or 24 hour clinic. The hotel actually has a 24 hour on-call doctor for hotel customers. The staff were extremely helpful and made the call for us right then. They sent a hot cup of tea for my wife to our room afterwards without us asking. Within 20 minutes the doctor was at our room. The doctor was excellent. My wife received medication and we were able to enjoy the rest of our trip.
Comment from Hotel Management
Aug 24, 2017 by The Mandala Hotel Team, Hotel Management
Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL. Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us. Also we are glad to hear that everything went well with the doctor. And we hope your wife feels much better now. It was our great pleasure being your hosts and we are looking forward to welcoming you back soon here in Berlin.