Front of property - evening/night

Reviews of Sendai Washington Hotel

3.5 out of 5
Sendai Washington Hotel
4-10-8 Chuo, Aoba-Ku, Sendai, Miyagi-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1001 reviews" "
Rating 8 - Good. 368 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Konara

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Clean and very close to station..good for business trips
Stayed 1 night in Dec 2023
Response from front kumagai on Dec 30, 2023
Thank you for staying at Sendai Washington Hotel.Thank you for your high evaluation of our hotel. All of the hotel staff will continue to do their best to live up to your words. Thank you for your continued support.Also, when you come to Sendai, please feel free to stop by the front desk. We'll be expecting you.

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Sendai, close to Sendai station. The room was very comfortable. An easy walk to Sendai station and many restaurants/cafes/shops around the area. Had a really positive experience!
Stayed 2 nights in Dec 2023
Response from Front kumagai on Jan 2, 2024
Thank you for staying at Sendai Washington Hotel.I am relieved that you were able to relax and feel comfortable.How was your stay in Sendai?We would also appreciate it if you could stop by if you have a chance.Thank you for taking the time to post your review.

6/10 Okay

kotone

Stayed 1 night in Dec 2023
Response from フロント担当 吉村 on Dec 29, 2023
この度は仙台ワシントンホテルにご宿泊いただきありがとうございます。またのご利用をスタッフ一同お待ちしております。

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front KUMAGAI on Dec 25, 2023
Thank you for staying at Sendai Washington Hotel. How was your stay in Sendai? We hope you were able to relax and enjoy your stay.We look forward to seeing you again if you have the opportunity.

6/10 Okay

HISAKO

Traveled with partner
Liked: Cleanliness, staff & service
Response from フロント 熊谷 on Feb 9, 2024
この度は数あるホテルの中から仙台ワシントンホテルにご宿泊いただきありがとうございます。また、ご愛顧いただけますよう一層努力してまいりたいと存じます。お気づきの点などございましたらお気軽にお申し付け下さい。改善をはかりながら、お客様に喜んで頂けるホテルを作っていきたいと思っております。この度はお忙しいところご投稿いただきありがとうございました。

10/10 Excellent

Takahashi

Stayed 1 night in Nov 2023
Response from フロント 熊谷 on Nov 22, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にあいがとうございます。高い評価を頂戴しホテルスタッフの一人として光栄に存じます。また、代表し感謝申し上げます。また、ご来仙の折りは当館のご利用こころよりお待ちしております。

10/10 Excellent

YUKO

Stayed 1 night in Nov 2023
Response from フロント担当 芳賀 on Nov 20, 2023
この度は仙台ワシントンホテルにご宿泊いただきありがとうございます。高い評価を頂戴し御礼申し上げます。また、機会がございましたら当館のご利用心よりお待ちしております。お忙しいなかのご投稿ありがとうございました。

6/10 Okay

Soon Cheong

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The furniture and deco in the room is very dark and not inviting.
Stayed 2 nights in Nov 2023
Response from Toyota, Front desk on Nov 13, 2023
Thank you for staying at Sendai Washington Hotel this time. We are sorry that our furniture is darker than you expected. Thank you for sharing your comment.

8/10 Good

Hoi Ning

Stayed 1 night in Nov 2023
Response from FrontDesk KUMAGAI on Nov 7, 2023
Thank you very much for staying at Sendai Washington Hotel. How was your stay in Sendai? Also, if you are visiting Japan or are in the area, please feel free to come to the hotel. Thank you for taking the time out of your busy schedule to post.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. So close to train station! Clean. Good breakfast buffet.
Stayed 5 nights in Oct 2023
Response from Toyota, Front desk on Oct 28, 2023
Thank you for staying at Sendai Washington Hotel.We are glad that you were satisfied with you stay here.We look forward to seeing you again!

10/10 Excellent

Fu Lin

Stayed 4 nights in Oct 2023
Response from フロント担当 芳賀 on Nov 14, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご来館をお待ち申し上げております。

10/10 Excellent

Terrell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from フロント 熊谷 on Oct 24, 2023
この度は仙台ワシントンホテルにご宿泊いただきありがとうございます。高い評価を頂戴し感謝申し上げます。また、ご来仙の機会がございましたら当館のご利用心よりお待ち申し上げます。お忙しいところ、ご投稿いただきありがとうございます。

4/10 Poor

tomokage

Stayed 1 night in Oct 2023
Response from フロント 熊谷 on Oct 24, 2023
この度は仙台ワシントンホテルにご宿泊いただきありがとうございます。対応不十分なところもございましたと思います。今後の改善のためにご意見頂戴できればと思います。今後ともどうぞ宜しくお願い申し上げます。

8/10 Good

Chua Tuck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Oct 2023
Response from Front Desk KUMAGAI on Oct 16, 2023
Thank you for staying at Sendai Washington Hotel.Thank you for your high evaluation.We will continue to do our best to become a hotel that pleases our customers.I look forward to seeing you again if you have the opportunity to visit Sendai again.

8/10 Good

KAZUNORI

Stayed 1 night in Oct 2023
Response from フロント担当 芳賀 on Oct 7, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご来館をお待ち申し上げております。

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time here. The room is a nice size and the bathroom being decent size wet room is an extra benefit. The location is close to Sendai station so it’s very convenient.
Response from Haga, front desk on Oct 7, 2023
Thank you very much for staying at Sendai Washington Hotel. Our hotel is easily accessible, less than 5 minutes walk from Sendai Station.We are very honored by your compliments regarding our guest rooms. We will continue to strive to improve our services to ensure customer satisfaction.All of our staff are looking forward to your next stay.

6/10 Okay

Tong

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from フロント担当 豊田 on Oct 4, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご来館をお待ち申し上げております。

8/10 Good

Tomoko

Stayed 2 nights in Sep 2023
Response from フロント担当 豊田 on Oct 4, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご来館をお待ち申し上げております。

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from KUMAGAI FrontDesk on Oct 1, 2023
Thank you for staying at Sendai Washington Hotel.How was your stay in Sendai? Also, if you have a chance to visit Sendai, I look forward to meeting you.Thank you for taking the time out of your busy schedule to post.

10/10 Excellent

Chi Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with tons of dining options surrounding the property. Would highly recommend
Stayed 1 night in Sep 2023
Response from Front kumagai on Sep 24, 2023
Thank you for staying at Sendai Washington Hotel.I am glad that you were able to relax and enjoy your stay. We would also like to thank you for your support. Also, if you have the opportunity, we look forward to your visit.

10/10 Excellent

Tung Cheng

Stayed 1 night in Sep 2023
Response from Front Kumagai on Sep 24, 2023
Thank you for staying at Sendai Washington Hotel.We would like to thank you for your high evaluation and are very happy. Also, if you have a chance, I would be happy if you could stop by.

10/10 Excellent

PAI CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Very well-trained staffs! From the moment you walk into the hotel till you left, you can always feel relax and comfortable with the staffs in the front desks.
Stayed 1 night in Sep 2023
Response from Front Kumagaya on Sep 19, 2023
Thank you for staying at Sendai Washington Hotel. I am glad to hear that you were able to relax and enjoy your stay.We are also grateful for the high evaluation of our staff.Also, if you have a chance to visit Sendai, please feel free to stop by.

8/10 Good

atsushi

Stayed 3 nights in Sep 2023
Response from フロント 熊谷 on Sep 19, 2023
この度は仙台ワシントンホテルにご宿泊いただきありがとうございます。また、高い評価を頂戴し嬉しく思います。今後とも快適でくつろげる、安全な空間を提供できますようスタッフ一同頑張る所存です。今後ともよろしくお願い申し上げます。

10/10 Excellent

Katsumi

Stayed 1 night in Sep 2023
Response from フロント担当 芳賀 on Sep 18, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。高評価をくださり、とても光栄でございます。お客様のまたのお越しを心よりお待ちしております。

10/10 Excellent

TAIGA

Stayed 1 night in Sep 2023
Response from フロント担当 芳賀 on Sep 7, 2023
この度は仙台ワシントンホテルにご宿泊いただきまして誠にありがとうございます。お客様のまたのご利用をお待ちしております

8/10 Good

Yawen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合對仙台車站週邊已有概念之旅客
喜歡飯店的布置和環境,溫馨具有仙台特色,設備佳有安全感。接待人員有點生疏。地點離車站、朝市都很近,但出車站之後因為有空橋,所以找路了一下。
Stayed 1 night in Jul 2023
Response from haga, Front desk on Aug 5, 2023
Thank you for staying at Sendai Washington Hotel.Thank you for your review.We apologize for the inconvenience caused by the reception.In the future, all staff will review customer service and strive to improve so that customers can be satisfied.We look forward to seeing you again.

10/10 Excellent

Hiroyuki

Stayed 2 nights in Jul 2023
Response from フロント担当 高橋 on Jul 23, 2023
Hiroyuki様この度は仙台ワシントンホテルにご宿泊下さいまして、誠にありがとうございます。最高評価をくださり、とても光栄でございます。ありがとうございます。またのHiroyuki様のお越しを心よりお待ちしております。

8/10 Good

saori

Stayed 1 night in Jul 2023
Response from フロント 熊谷 on Jul 11, 2023
この度は仙台ワシントンホテルにご宿泊いただきありがとうございます。また、お忙しいなかのご投稿ありがとうございます。当館に高い評価を頂戴し感謝申し上げます。また、機会がございましたら是非お立ち寄りいただければ幸いでございます。

6/10 Okay

TATSUHIKO

Stayed 1 night in Jun 2023
Response from フロント担当 プザ on Jun 30, 2023
この度は仙台ワシントンホテルにご宿泊いただきまして誠にありがとうございます。今後もお客様にご満足頂けるよう、より一層のサービス向上に努めて参ります。またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Takeshi

Stayed 1 night in Jun 2023
Response from フロント担当 プザ on Jun 30, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。高評価をいただいたこと大変嬉しく存じます。お客様のまたのご来館を心よりお待ち申し上げております。

8/10 Good

miku

Stayed 1 night in Jun 2023
Response from フロント担当 芳賀 on Jun 26, 2023
この度は仙台ワシントンホテルにご宿泊いただきまして誠にありがとうございます。今後もお客様にご満足頂けるよう、より一層のサービス向上に努めて参ります。またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Ilanit

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing is that the iron didn't work
Stayed 1 night in Jun 2023
Response from haga,front desk on Jun 16, 2023
Thank you for staying at Sendai Washington Hotel.Irons are available for rent at the front desk.Please feel free to contact us if you have any questions.

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from フロント担当 豊田 on Jun 9, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご利用をお待ちしております。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from フロント担当 芳賀 on Jun 6, 2023
この度は仙台ワシントンホテルにご宿泊いただきまして誠にありがとうございます。お客様のまたのご利用をお待ちしております。

10/10 Excellent

Hiromi

Stayed 2 nights in Jun 2023
Response from フロント担当 芳賀 on Jun 6, 2023
この度は仙台ワシントンホテルにご宿泊いただきまして誠にありがとうございます。お客様のまたのご利用をお待ちしております。

10/10 Excellent

ZUN-Yi

Stayed 1 night in May 2023
Response from フロント担当 芳賀 on May 29, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご利用をお待ちしております。

2/10 Terrible

shinji

Stayed 1 night in May 2023
Response from フロント担当 芳賀 on May 29, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご利用をお待ちしております。

8/10 Good

Yi Ching

Stayed 1 night in May 2023
Response from haga, Front desk on May 27, 2023
Thank you for staying at Sendai Washington Hotel.We look forward to seeing you again.

8/10 Good

Michal

Stayed 2 nights in May 2023
Response from フロント担当 芳賀 on May 27, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご利用をお待ちしております。

10/10 Excellent

tamakoshi

Stayed 2 nights in May 2023
Response from フロント担当 芳賀 on May 27, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。高評価をいただいたこと大変嬉しく存じます。お客様のまたのご来館を心よりお待ち申し上げております。

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from フロント担当 豊田 on May 26, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご利用をお待ちしております。

6/10 Okay

CHIE

Stayed 1 night in May 2023
Response from フロント担当 豊田 on May 21, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご利用をお待ちしております。

8/10 Good

Jongchae

Stayed 2 nights in May 2023
Response from フロント担当 芳賀 on May 19, 2023
この度は仙台ワシントンホテルにご宿泊いただきまして誠にありがとうございます。今後もお客様にご満足頂けるよう、より一層のサービス向上に努めて参ります。またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The home-like bath/shower was great! Staff was very helpful and always with a smile. Breakfast was very good too.
Stayed 2 nights in May 2023
Response from フロント担当 芳賀 on May 16, 2023
Thank you very much for staying at Sendai Washington Hotel. We are glad that you were satisfied with your stay here. We look forward seeing you again.

10/10 Excellent

Karina

Stayed 1 night in Apr 2023
Response from フロント担当 豊田 on Apr 25, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご利用をお待ちしております。

10/10 Excellent

Beverly, Pearl City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Single double bed room a little cramped for 2 people. Asked for an upgrade room & Kikuchi-san was so so helpful & accommodating.
Stayed 3 nights in Apr 2023
Response from NARITA, front desk on Apr 21, 2023
Thank you for staying at Sendai Washington Hotel.And thank you for sharing your review with us.We look forward to your next visit.

10/10 Excellent

Karina

Stayed 2 nights in Apr 2023
Response from NARITA, front desk on Apr 21, 2023
Thank you for sharing your experience here.

10/10 Excellent

Melinda

Stayed 2 nights in Apr 2023
Response from フロント担当 豊田 on Apr 19, 2023
この度は仙台ワシントンホテルにご宿泊いただき誠にありがとうございます。お客様のまたのご利用をお待ちしております。

8/10 Good

Grant S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2023
Response from フロント担当 豊田 on Apr 19, 2023
Thank you for staying at Sendai Washington Hotel.We look forward to seeing you again.

8/10 Good

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2023
Response from Haga, Front desk on Apr 14, 2023
Thank you for staying at Sendai Washington Hotel.We will continue to work on improvements based on your valuable opinions.We are looking forward to seeing you again.