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Rating 10 - Excellent. 523 out of 1001 reviews" "
10 - Excellent
523
Rating 8 - Good. 368 out of 1001 reviews" "
8 - Good
368
Rating 6 - Okay. 77 out of 1001 reviews" "
6 - Okay
77
Rating 4 - Poor. 19 out of 1001 reviews" "
4 - Poor
19
Rating 2 - Terrible. 14 out of 1001 reviews" "
2 - Terrible
14
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Konara
Traveled with partner
Dec 30, 2023
Liked: Property conditions & facilities
Disliked: Amenities
Clean and very close to station..good for business trips
Konara
Stayed 1 night in Dec 2023
Response from front kumagai on Dec 30, 2023
Thank you for staying at Sendai Washington Hotel.Thank you for your high evaluation of our hotel. All of the hotel staff will continue to do their best to live up to your words. Thank you for your continued support.Also, when you come to Sendai, please feel free to stop by the front desk. We'll be expecting you.
Great hotel in Sendai, close to Sendai station. The room was very comfortable. An easy walk to Sendai station and many restaurants/cafes/shops around the area.
Had a really positive experience!
Lana
Stayed 2 nights in Dec 2023
Response from Front kumagai on Jan 2, 2024
Thank you for staying at Sendai Washington Hotel.I am relieved that you were able to relax and feel comfortable.How was your stay in Sendai?We would also appreciate it if you could stop by if you have a chance.Thank you for taking the time to post your review.
Thank you for staying at Sendai Washington Hotel. How was your stay in Sendai? We hope you were able to relax and enjoy your stay.We look forward to seeing you again if you have the opportunity.
The furniture and deco in the room is very dark and not inviting.
Soon Cheong
Stayed 2 nights in Nov 2023
Response from Toyota, Front desk on Nov 13, 2023
Thank you for staying at Sendai Washington Hotel this time. We are sorry that our furniture is darker than you expected. Thank you for sharing your comment.
8/10 Good
Hoi Ning
Nov 6, 2023
Hoi Ning
Stayed 1 night in Nov 2023
Response from FrontDesk KUMAGAI on Nov 7, 2023
Thank you very much for staying at Sendai Washington Hotel. How was your stay in Sendai? Also, if you are visiting Japan or are in the area, please feel free to come to the hotel. Thank you for taking the time out of your busy schedule to post.
Thank you for staying at Sendai Washington Hotel.Thank you for your high evaluation.We will continue to do our best to become a hotel that pleases our customers.I look forward to seeing you again if you have the opportunity to visit Sendai again.
This is the first time here. The room is a nice size and the bathroom being decent size wet room is an extra benefit. The location is close to Sendai station so it’s very convenient.
Simon
Response from Haga, front desk on Oct 7, 2023
Thank you very much for staying at Sendai Washington Hotel. Our hotel is easily accessible, less than 5 minutes walk from Sendai Station.We are very honored by your compliments regarding our guest rooms. We will continue to strive to improve our services to ensure customer satisfaction.All of our staff are looking forward to your next stay.
Thank you for staying at Sendai Washington Hotel.How was your stay in Sendai? Also, if you have a chance to visit Sendai, I look forward to meeting you.Thank you for taking the time out of your busy schedule to post.
Convenient location with tons of dining options surrounding the property. Would highly recommend
Chi Yan
Stayed 1 night in Sep 2023
Response from Front kumagai on Sep 24, 2023
Thank you for staying at Sendai Washington Hotel.I am glad that you were able to relax and enjoy your stay. We would also like to thank you for your support. Also, if you have the opportunity, we look forward to your visit.
10/10 Excellent
Tung Cheng
Sep 23, 2023
Tung Cheng
Stayed 1 night in Sep 2023
Response from Front Kumagai on Sep 24, 2023
Thank you for staying at Sendai Washington Hotel.We would like to thank you for your high evaluation and are very happy. Also, if you have a chance, I would be happy if you could stop by.
Very well-trained staffs! From the moment you walk into the hotel till you left, you can always feel relax and comfortable with the staffs in the front desks.
PAI CHENG
Stayed 1 night in Sep 2023
Response from Front Kumagaya on Sep 19, 2023
Thank you for staying at Sendai Washington Hotel. I am glad to hear that you were able to relax and enjoy your stay.We are also grateful for the high evaluation of our staff.Also, if you have a chance to visit Sendai, please feel free to stop by.
Thank you for staying at Sendai Washington Hotel.Thank you for your review.We apologize for the inconvenience caused by the reception.In the future, all staff will review customer service and strive to improve so that customers can be satisfied.We look forward to seeing you again.
Thank you for staying at Sendai Washington Hotel.Irons are available for rent at the front desk.Please feel free to contact us if you have any questions.
Thank you for staying at Sendai Washington Hotel.We will continue to work on improvements based on your valuable opinions.We are looking forward to seeing you again.