Front of property - evening/night
Check availability

Reviews of Inca Inn

2 out of 5
Inca Inn
570 North Main Street, Moab, UT

Reviews

8.0

Very Good

Rating 10 - Excellent. 326 out of 928 reviews" "
Rating 8 - Good. 356 out of 928 reviews" "
Rating 6 - Okay. 127 out of 928 reviews" "
Rating 4 - Poor. 75 out of 928 reviews" "
Rating 2 - Terrible. 44 out of 928 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Clean room
Stayed 3 nights in Apr 2024
Response from DJ on Apr 5, 2024
Frank, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

6/10 Okay

Carolyn

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
No personal service or breakfast. TV channel guide was for analog channels that didn't come in, try channels over 100. Big bathroom but no place to set out cosmetics. Poor water pressure and it takes forever to get hot water. Room was clean and bed comfortable. We will pay more next time and stay somewhere else.
Stayed 1 night in Apr 2024

2/10 Terrible

jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff available on site- check in and communication is resumed te from Philippines so you can only speak to a screen. Stained upholstery in room, plugged shower so you stand in dirty water, outlet in bathroom not working Was VERY disappointed- not large cute re-vamped motor inn that we expected. Parking an issue so my mother ( who has mobility issues) couldn’t go to car since far from room. Totally impersonal- will never go here again. The guy on the video was nice- just the whole set up here is really not customer oriented at all.
Stayed 2 nights in Apr 2024

8/10 Good

Paul

Liked: Amenities
A good, low key place. Bed and pillows very comfortable. I did wish the water pressure in the shower was stronger and the WiFi was a bit sketchy, but al in all a very nice place for the price.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Convenient location, great rate! Will stay again
Stayed 8 nights in Mar 2024
Response from DJ on Apr 5, 2024
Michael, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

4/10 Poor

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No in person check-in. Check-in done remotely via a video kiosk. Very impersonal and I did not care for it. Motel is noisy and room curtains do not block out the bright lights coming from the parking area. I would not stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jubi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would get rid of the check in robot..
Stayed 1 night in Mar 2024
Response from DJ on Apr 5, 2024
Jubi, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

4/10 Poor

Rebecca

Traveled with partner
They use a kiosk instead of personnel— someone in the phillipines on a screen checked me in. The sheets are super polyester and there is only a very thin coverlet so it was cold. There is no breakfast unless you walk down the street to another hotel that has subpar offerings. I tried to get an itemized bill at checkout and the Philippines kiosk person couldn’t make that happen. I asked for it to be emailed and it hasn’t yet arrived despite calling from the road again hours later.
Stayed 1 night in Mar 2024
Response from DJ on Mar 30, 2024
Rebecca, you booked your stay with Expedia and you were given details of your payment and how much you were paying, we do not charge anything else and we not allowed to. Thanks for staying with us.

4/10 Poor

JAROSLAW

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was leaking and smelled of urine. Maintenance was called after we reported the issue but it didn't help.
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a great place on a budget…. this is it! Nice staff. Clean. Quiet. Perfect location.
Stayed 1 night in Mar 2024
Response from DJ on Apr 5, 2024
Diane, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Good location in Moab! Decent sized room and bathroom, however the room had a lingering smell of fresh paint and a layer of dust on many surfaces. Be aware: there is no physical front desk employee. Instead there is a kiosk with a remote worker who completes your check in. Otherwise, you can't beat the price.
Stayed 2 nights in Mar 2024
Response from DJ on Mar 16, 2024
Zachery, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, clean, and comfortable. Great location.
Stayed 1 night in Mar 2024
Response from DJ on Mar 16, 2024
Allison, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

8/10 Good

Jim, Lindon

Disliked: Amenities
The property was just okay more like fair. First time I have used a video kiosk to check in. I was looking forward to dining at the La Hacienda but it is now a Mediterranean restaurant. Everything else is to far to walk.
Stayed 3 nights in Mar 2024
Response from DJ on Mar 12, 2024
Jim, Thank you for staying with us and appreciate your feedback.

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised, good value for money, convenient location. The room 102 looked like new, just the right amount of amenities for a simple cost effective stay. Remote kiosk signin was no problem.
Stayed 1 night in Mar 2024
Response from DJ on Mar 7, 2024
Etienne, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

8/10 Good

lester

Stayed 1 night in Mar 2024

10/10 Excellent

anthony

Stayed 1 night in Feb 2024

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from DJ on Feb 21, 2024
Sean, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from DJ on Feb 21, 2024
Jon, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
No frills. Just a good place to sleep then go out and enjoy moab
Stayed 1 night in Dec 2023
Response from DJ on Feb 21, 2024
Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023
Response from DJ on Feb 21, 2024
Ryan, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

10/10 Excellent

Rakesh Varma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy parking and cleanliness, easy check in and checkout
Stayed 2 nights in Dec 2023
Response from DJ on Feb 21, 2024
Rakesh, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

10/10 Excellent

Rakesh Varma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good for such a low price
Stayed 1 night in Dec 2023
Response from DJ on Feb 21, 2024
Rakesh, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

10/10 Excellent

Tera

Liked: Cleanliness, staff & service
You check in basically with a robot! Interesting
Stayed 4 nights in Dec 2023
Response from DJ on Feb 21, 2024
Tera, Thank you for being our guest at the Inca Inn at Moab and thank you kindly for the outstanding review! We are so pleased to hear that you loved everything about your stay and hope to see you again very soon for more adventures in beautiful Utah! Happy Traveling, DJ & the Inca Inn family.

8/10 Good

Darlyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price!
Stayed 1 night in Dec 2023

4/10 Poor

Lani

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our sheets were dirty in the first room and the one we were transferred to. Bathroom in second room had vanity lights and hairdryer above the toilet, which was not near the sink and mirror. No shelf in shower. No place to hang clothes, no counter space by bathroom sink. Only virtual check in with a woman in California.
Stayed 1 night in Nov 2023

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The TV not so good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Good location. Would stay here again
Stayed 2 nights in Nov 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me preface this I came in the off season and paid like $70 a night. Moab not in the off season is crazy expensive if you come and it’s $200 a night here don’t stay here spend the extra money and stay at the nicer hotels you’ll feel like you got something more for your money. It’s a cheap motel that’s not bad, it’s got some dead bugs and some silly things like no place to hold soap in the showers so if you’ll be upset by that when you pay $200 don’t do it. But if it’s $70 or so it felt about right. Solid stay would recommend for the budget traveler.
Stayed 2 nights in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Remote check in was interesting.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Catherine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY WAS DIRTY. WALLS ARE PAPER THIN. NO CUSTOMER SERVICE. WE HAD ROACHES & ANTS IN OUR ROOM. NOT WORTH THE MONEY
Stayed 1 night in Oct 2023

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to hotel with plenty around. Very close to arches national park and little shops
Stayed 2 nights in Oct 2023

4/10 Poor

Jo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room is clean, but is in a terrible location in a dark corner behind utility room where broken equipment is stored outside, in the open. Leaky unit running water in walkway. Broken outdoor furniture. Utility style outlets, cheap vinyl floor. Bathroom has pedestal sink with no counter. Feels liike we are in a warehouse. We selected bcuz hot breakfast was ncluded. At checkin told no longer available. When we confirmed that it is on our reservation, were told we can go to another inn down the street for breakfast.
Stayed 1 night in Oct 2023

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Grace

Traveled with family
Liked: Cleanliness
The Inn was funky. Some would like that. For us it was marginal. You can tell someone is trying hard but the building is just old, walls are thin, tv was analog. The king bed was ok but made a distinct sound like a metal drum when you got in. For Moab, the price was great and the facility worked, but not comparable to average places.
Stayed 1 night in Oct 2023

4/10 Poor

Jeryna

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was electronically with a lady on a camera in NewJersey. Absurd!Room has strong odor. Mold and mildew around tub. Needs painting. No pool no breakfast as advertised. All this fir $244! I need a refund!
Stayed 1 night in Oct 2023

2/10 Terrible

Cynthia

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
There was mold around the tub in the bathroom. No towel rack where you could hang up a towel or wash rag. I paid of $250 per night for this hotel. No personnel on duty. You talk communicate via video chat.
Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
good value
Bathroom burped all night. Quiet and cozy
Stayed 1 night in Oct 2023

4/10 Poor

Nathan

Business traveler
Disliked: Cleanliness, staff & service, amenities
The AI checking me in was a little strange. I felt like if i had a problem there was no actal person who could fix it. Although i had clean towels folded, there were dirty ones hung up over the shower bar. Also i found a quarter on the sheet but under the cover. The bed was made, but finding that made it clear the sheet wasnt actually laundered since the last visit. Also, i came across two roaches in my room.
Stayed 1 night in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for the value
Its clean. The bathroom could stand a thorough cleaning
Stayed 1 night in Oct 2023

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DON'T USE THIS MOTEL!!! It is extremely dirty, space for breakfast is very limited and some guests had to eat while standing. Most of all, the place is very dirty!!!

4/10 Poor

yves

Stayed 1 night in Sep 2023

4/10 Poor

Elizabeth

Stayed 2 nights in Sep 2023

4/10 Poor

Steve

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Kiosk check-in has ESL attendants, hard to understand over an electronic connection. Not at all the place advertised.
Stayed 2 nights in Sep 2023

6/10 Okay

Heidi

Traveled with partner
It was an ok place to stay. Checking in on a kiosk was interesting. The bed was marshmallow soft - I slept well. The bathroom had an unpleasant odor and we had to ask for towels.
Stayed 1 night in Sep 2023

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

alex

Stayed 1 night in Aug 2023

10/10 Excellent

Judy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute
Very cute and comfortable. Hard to hear the person in the checkin computer. Wish it had subtitles. Everything else was great.
Stayed 1 night in Aug 2023

10/10 Excellent

Heriberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Jul 2023