Beautiful location, not meeting luxury standards
Posted Jun 6, 2016 on Hotels
The Sorrel River Ranch location is beautiful. The hotel within itself is nice, but not meeting luxury standards. No upscale amenities and personal touches that you would expect at a hotel of this price point. The staff seems untrained and all inexperienced. There is no turn down service, I was unable to control the temperature in our room below 68, there was dog hair on the rug in our kitchen area, not enough pillows, etc. Small things that you expect with a $500 + price tag. The restaurant is overpriced for the quality. The waitstaff is inexperienced - for example, they served my dinner while I was still eating my salad, etc. Not the service you expect along with a $55 entree.