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Opiniones de Under Canvas Moab

3 out of 5
Under Canvas Moab
13784 North Highway 191, Moab, UT

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 253 de 366 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 67 de 366 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 366 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 366 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 366 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicios
Se hospedó 2 noches en julio de 2020

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Increíble experiencia, súper recomendable para todas las edades. Las vistas increíble.
Se hospedó 1 noche en julio de 2019
Respuesta de Colton C. , el 8 ago. 2019
Thank you for the great review! Come back soon!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
By far the fanciest tent I’ve ever stayed in
Se hospedó 1 noche en abril de 2024
Respuesta de Sara Wells - Assistant General Manager , el 20 abr. 2024
Dear David, Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay at Under Canvas Moab! Safe Travels!

8/10 Bueno

Alice

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The tents were nice and comfortable, the only issue was the weather, but Under Canvas can't control that. We stayed here in early April and the night time temps dropped to about 30 degrees or less. The only heat in the tents is from a wood burning stove that you have to keep lit all night. While the stove is awesome, it heats very well, actually almost too well. It was very warm in the tent with the fire going. However, we chose not to get up every hour to feed the fire, so it was very cold in the morning. This would be an awesome place to stay if the weather would have been warmer. The outside tables are nice too, but since it was windy, they were not as pleasant, although we did eat out there one night.
Se hospedó 2 noches en abril de 2024
Respuesta de Sara Wells - Assistant General Manager , el 15 abr. 2024
Dear Alice, Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay at Under Canvas Moab! Safe Travels!

10/10 Excelente

Heather, Playa Del Rey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A very cool place to stay. I saw the Milky Way. Convient to Canyon Lands (better that the Grand Canyon) and Arches NPs. Entertainment was live music . I wish there were more food options . We had to go into Moab for food. Garrett was very helpful
Se hospedó 2 noches en abril de 2024
Respuesta de Sara Wells - Assistant General Manager , el 15 abr. 2024
Dear Heather, Thank you for taking the time to leave a review. We are pleased to hear that you were able to see the Milky Way during your stay! We hope to see you again in the future. Safe travels!

8/10 Bueno

Michel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very well located for access to the national parks. Friendly staff. Beautiful setting. The only reason I did not give 5 stars is the freeway noise.
Se hospedó 4 noches en abril de 2024
Respuesta de Sara Wells - Assistant General Manager , el 10 abr. 2024
Dear Michel,Thank you for taking the time to leave a review. We will be sure to pass on your kind words to the staff! Safe Travels!

10/10 Excelente

Xinyi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and clean. Friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sara Wells - Assistant General Manager , el 6 abr. 2024
Dear Xinyi,Thank you for taking the time to leave a review! We are pleased to hear that you enjoyed your stay at Under Canvas Moab! Safe travels!

10/10 Excelente

Billy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Sara Wells - Assistant General Manager , el 6 abr. 2024
Dear Billy, Thank you for taking the time to leave a review. Safe Travels!

10/10 Excelente

Miwa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This location is conveniently located near Arches NP and Canyonlands NP. I stayed in the safari tent (shared bathroom). This is a true glamping experience and all travelers should know that Under Canvas has no control over the weather here in Moab, so be prepared for windy cold nights, or hot summer nights. They are not a hotel either. Dress and pack accordingly. The tent can get loud from the high winds, but Under Canvas staff will accommodate any way they can. They are truly hospitable, friendly, and helpful. The facility is clean. They have great ameneties. I thought the the value and experience was truly worth the price.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sara Wells - Assistant General Manager , el 6 abr. 2024
Dear Miwa,Thank you for taking the time to leave a review! We are pleased to hear that you enjoyed your stay at Under Canvas Moab! We will be sure to share your kind words with the staff. Safe travels!

10/10 Excelente

peter

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sara Wells - Assistant General Manager , el 6 abr. 2024
Dear Peter, Thank you for taking the time to leave a review!Safe Travels!

10/10 Excelente

Mat

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. We loved the community and activities.
Se hospedó 2 noches en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 21 oct. 2023
Dear Mat, Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay. We hope to see you again in the future! Safe Travels!

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very relaxing
Se hospedó 1 noche en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 21 oct. 2023
Dear Daniel, Thank you for taking the time to leave a review. We are pleased to hear that you had a relaxing experience! Safe travels!

8/10 Bueno

Kacey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Second stay at an Under Uanvas property. Everything was great and as advertised. Only complaint would be the highway traffic noise at night took away from the camping experience.
Se hospedó 4 noches en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 21 oct. 2023
Dear Kacey,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay at Under Canvas. We hope to see you again in the future! Safe travels!

10/10 Excelente

Natalie, Hingham

Viaje familiar
Le gustó: Servicios
Great atmosphere s as bad fun music, lobby, fire pits. Rooms were great and comfortable
Se hospedó 1 noche en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 19 oct. 2023
Dear Natalie,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay! Safe travels and we hope to see you again in the future!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 19 oct. 2023
Thank you for taking the time to leave a review! Safe travels!

6/10 Aceptable

scott, baytown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Too noisy and cart traffic at all hours. Thanks for the ear plugs in the rooms, haha.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 2 nov. 2023
Dear Scott,We apologize that your stay did not meet your expectations. Your feedback regarding the noise has been shared with the appropriate departments. If you would like to provide any additional feedback please feel free to reach out directly. Safe travels!

2/10 Terrible

Libbey, Henrico

Viaje en pareja
No le gustó: Servicios
I felt completely duped. The place was described as luxury glamping. It was located next to a very busy highway. We got no sleep and left a day early.
Respuesta de Sara Wells - Assistant General Manager , el 19 oct. 2023
Dear Libbey,We apologize that your stay did not meet your expectations. If you have any additional comments or concerns please feel free to reach out. Safe travels!

10/10 Excelente

Kalem

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 19 oct. 2023
Dear Kalem,Thank you for taking the time to leave a review! Safe Travels!

10/10 Excelente

Sunil

Viaje en pareja
Le gustó: Servicios
Checked in at 8:00. Loving it so far!! Will have detailed reviews tomorrow
Se hospedó 1 noche en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 19 oct. 2023
Dear Sunil,Thank you for taking the time to leave a review! We are happy to hear that you enjoyed your stay! Safe travels!

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful and scenic way to spend a night. The tents were so clean and cozy - very fun and unique experience. Only downside was the road/train noise, but we would stay again!
Se hospedó 1 noche en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 11 oct. 2023
Dear Mary, Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay! Safe travels!

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was amazing to sleep somewhere, where outside it was pitch black, but still had pretty good amenities for the room.
Se hospedó 4 noches en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 11 oct. 2023
Dear Michael, Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay! Safe travels!

10/10 Excelente

Tomoaki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 11 oct. 2023
Dear Tomoaki,Thank you for taking the time to leave a review. Safe travels!

10/10 Excelente

Alicia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 11 oct. 2023
Dear Alicia,Thank you for taking the time to leave a review. Safe travels!

10/10 Excelente

Nancy

Viaje familiar
Glamping
Se hospedó 1 noche en octubre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 3 oct. 2023
Dear Nancy,Thank you for taking the time to leave a review! Safe travels!

10/10 Excelente

Jessica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a beautiful place! The views are amazing and the staff was beyond helpful.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 3 oct. 2023
Dear Jessica,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay at Under Canvas Moab. We will be sure to share your kind words with the staff! Safe Travels!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience. Close to Moab and Arches and Canyonlands. Super comfortable. Staff was great!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 3 oct. 2023
Dear Steven, Thank you for taking the time to leave a review! We are happy to hear that you enjoyed your stay here at Under Canvas Moab. Safe travels!

6/10 Aceptable

Pamela

Le gustó: Limpieza y servicio y personal
Loud road noise but a must experience none the less.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 3 oct. 2023
Dear Pamela, Thank you for taking the time to leave a review. We appreciate the feedback regarding the road noise and will be sure to share this with our corporate team. Safe travels!

10/10 Excelente

Chomplearn

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’ve received such a pleasant experience while staying at Undercanvas Moab. The staff was very friendly, helpful, and knowledgeable. Definitely recommended and would comeback for sure.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 15 sept. 2023
Dear Chomplearn,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay at Under Canvas Moab! We will be sure to pass along your kind comments regarding the team. Safe travels!

8/10 Bueno

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great experience, even if the heat was excessive (that's what you get in July). Staff all really friendly and helpful, really useful that you could borrow cool boxes, and they did everything thing they could to provide a cooling environment (towels and ice, frozen water bottle). Facilities all good. Highly recommend, but maybe avoid in the full blaze of summer.
Se hospedó 2 noches en julio de 2023
Respuesta de Sara Wells - Assistant General Manager , el 15 sept. 2023
Dear Stephen,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay at Under Canvas Moab! We will be sure to pass along your kind comments regarding the team. Safe travels!

8/10 Bueno

maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful but noisy
Enjoyed our one night stay in spite of a bad storm, tents held up well. Beautiful location and well maintained property, however the noise from the nearby road did bother us quite a bit.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 15 sept. 2023
Dear Maria,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay at Under Canvas Moab! Thank you for your feedback regarding the road noise. Safe travels!

10/10 Excelente

Ramesh

Le gustó: Limpieza
Perfect night. Clear skies.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 15 sept. 2023
Dear Ramesh,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay at Under Canvas Moab! Safe travels!

2/10 Terrible

Thomas

Se hospedó 2 noches en septiembre de 2023
Respuesta de Sara Wells - Assistant General Manager , el 2 nov. 2023
Dear Thomas,We apologize that your stay did not meet your expectations. If you would like to provide any additional feedback please feel free to reach out directly. Safe travels!

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
10/10 definitely coming back, I recommend to others who are looking for a honeymoon spot or even just a vacation. Staff was extremely nice and helpful. If anything was broken or needed replacing like battery packs they were quick to do so. They have ice chests on site, water refill station, even ice if you want or need ice. August is definitely the time to go the heat is bearable but at night it’s cool so you can comfortably sleep. Yes you can hear the Highway but if you are a person who needs white noise to sleep you’ll sleep like a rock.
Se hospedó 2 noches en agosto de 2023
Respuesta de Sara Wells - Assistant General Manager , el 15 sept. 2023
Dear Robert,Thank you for taking the time to leave a review and choosing to celebrate you Honeymoon here. We are pleased to hear that you enjoyed your stay at Under Canvas Moab! We will be sure to pass along your kind comments regarding the team. Safe travels!

10/10 Excelente

Alexander

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spectacular views. Close to Arches National Park
Se hospedó 1 noche en agosto de 2023
Respuesta de Sara Wells - Assistant General Manager , el 26 ago. 2023
Dear Alexander,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay here at Under Canvas Moab!

10/10 Excelente

Karen, Southold

Se hospedó 1 noche en agosto de 2023
Respuesta de Sara Wells - Assistant General Manager , el 15 sept. 2023
Dear Karen,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay at Under Canvas Moab! Safe travels!

2/10 Terrible

Kenneth

Tents were insanely hot. Fans were inadequate. Misters provided some relief by were turned off at 8:30 pm. Bathhouse also uncomfortably hot.
Se hospedó 1 noche en julio de 2023
Respuesta de Jess, el 4 ago. 2023
Hello Kenneth, Thank you for your recent stay and for taking the time to share your feedback. I am sorry to hear that the heat created discomfort during your stay and our amenities did not meet your expectations. Your comments have been shared with the appropriate departments so that they may be addressed. We are looking into reasons why the misters may have been turned off at 8:30pm. Thank you for letting us know the areas in which we can improve. We appreciate you choosing to stay with us and hope you'll stay at Under Canvas again in the future!

10/10 Excelente

Kelly

Se hospedó 1 noche en julio de 2023
Respuesta de Sara Wells - Assistant General Manager , el 26 ago. 2023
Dear Kelly,Thank you for taking the time to leave a review. We are pleased to see that we earned a 5 out of 5! Thank you!

10/10 Excelente

Mon

Se hospedó 1 noche en julio de 2023
Respuesta de Sara Wells - Assistant General Manager , el 26 ago. 2023
Dear Mon,Thank you for taking the time to leave a positive review. We are happy to hear that you enjoyed your stay!

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Best way to stay. Was very nice and clean
Se hospedó 1 noche en julio de 2023
Respuesta de Jess, el 5 ago. 2023
Hello Jason,Thank you for choosing to stay at Under Canvas Moab and taking the time to share your feedback. Your review has been shared with our entire staff. We are very glad to know you were so pleased with your overall stay We look forward to hosting you again and continuing to meet your expectations.Sincerely,

10/10 Excelente

Joe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just as advertised!! Great place overlooking Arches National Park. The staff were amazing. Will definitely stay at another Undee the Canvas property.
Se hospedó 1 noche en julio de 2023
Respuesta de Jess, el 4 ago. 2023
Thank you for taking the time to share your feedback, Joe. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay, our team, and our incredible view of Arches National Park. We look forward to hosting you again and continuing to meet your expectations.

10/10 Excelente

Michelle

Se hospedó 3 noches en julio de 2023
Respuesta de Jess, el 5 ago. 2023
Thank you for choosing Under Canvas Moab and taking the time to share your experience with us, Michelle. We look forward to hosting you again in the future and continuing to exceed your expectations.

10/10 Excelente

Olivia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place is awesome! I made the mistake of staying here in the summer when it was 102 degrees and stayed in the 90s at night because there was no AC. There were 2 tableside fans that helped alleviate the heat a bit. Will definitely come back and stay here when it is cooler outside, since there’s a fire place in the tent. The views are gorgeous and the staff was so friendly! It’s right off the throughway near the entrances to Dead Horse Park and the Arches!
Se hospedó 1 noche en julio de 2023
Respuesta de Jess, el 5 ago. 2023
Thank you for choosing to stay at Under Canvas Moab and taking the time to share your experience on this platform, Olivia. We are very glad to know you were happy with our location overlooking Arches National Park and enjoyed your overall stay. I am sorry to hear that the heatwave created discomfort during your stay. We look forward to hosting you again when it's cooler and continuing to exceed your expectations.

4/10 Malo

Jennifer

Viaje familiar
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Poor value in July
While we understood that this was a camping experience and we were there in July, which is a very hot time of year for Moab, we would have expected that paying $579/night for a private bathroom would have resulted in water that was not so scalding hot that it was unsafe for use in washing/bathing except for very early in the morning (even after sunset it was still too hot). The only fans available for the tents were three very small (5") personal fans, one of which would not stay on. There were cold water misters only in the reception area and not in the tents, although they had said there would be misters in the tents when I called. Again, for the glamorous price, we would have expected a bit better options for cooling in 100+F temps. Some other things that were of concern: they didn't use recyclable water bottles - we were told we just had to "throw the aluminum bottles away" and also charged $6-7 for an expresso. Although the surroundings were beautiful, far enough away from civilization and close to Arches, the noise from the road was quite loud. Maybe in a cooler time of year the tents would have felt more like places to be cozy, but in July they were just places where you felt like you were being cooked.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Sheily, Homestead

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Sara Wells - Assistant General Manager , el 26 ago. 2023
Dear Sheily,Thank you for taking the time to leave a review. We are pleased to hear that overall you enjoyed your stay!

8/10 Bueno

Chip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2023
Respuesta de Sara Wells - Assistant General Manager , el 26 ago. 2023
Dear Chip,Thank you for taking the time to leave a review. If there is any additional feedback that you have feel free to reach out to the management team. Safe travels!

4/10 Malo

Ekmel

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The noise from the highway ruined what should have been a unique & tranquil experience. The addition of a sound barrier could make an enormous difference.
Se hospedó 2 noches en junio de 2023
Respuesta de Jess, el 4 ago. 2023
Hello Ekmel,Thank you for your recent stay and for taking the time to share your feedback. I am sorry to hear that the highway noise created discomfort during your stay and did not meet your expectations. Your comments have been shared with the appropriate departments so that they may be addressed. We appreciate you choosing to stay with us and hope you'll stay at Under Canvas again in the future!

6/10 Aceptable

James

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Staff not very friendly everything else was perfect
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Tim

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Lauren

Se hospedó 4 noches en mayo de 2023

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This truly was a unique experience. The view beyond the tent was beautiful. And the staff were friendly and helpful. However, I think for the price per night, the condition of the tent’s interior was a little worn. Worth a night or two stay
Se hospedó 2 noches en mayo de 2023