Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
1.3 out of 5
1.4 Room cleanliness
2.6 Service & staff
1.5 Room comfort
1.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from louisiana

Advertising pictures are Very deceiving

Posted Aug 5, 2016
Horrible stinch in the room, mold on the ceiling and shower curtain, drain on sink broken, did I mention horrible stinch ..? The sheets were ripped and full of holes, the bath towels stunk and drying off with them would be equivalent to 80grit sandpaper. The floor was laminated and filthy, I had to keep my shoes on in the room after I seen how black the bottom of my feet were after the first night.. I had to check out a iron and ironing board from the front desk - It was more like renting a dirty apartment because most of the tenants there are long stay customers. - I would not recommend...
1 out of 5
by A verified traveler from Baton Rouge,LA

DO NOT STAY HERE!

Posted Jul 13, 2016
Save yourself the headache and spend the extra money to stay somewhere else. We picked this place because it was cheap for the holiday weekend and had a microwave and fridge in the room. The staff was friendly but the room was awful! The room with a king size bed was too small. We couldn't even roll our suitcase in. The bed was low quality, sheets had a wet spot and there were paw prints all over the sheets. There was mold around the tub, the wall had a patch in it from a recent hole. Its just really bad. This is a hotel for someone that is hiding from the law or something. The staff did not want to give me my money back. I was told that only the manager could do that and He was gone for the day. Finally after having a fit on them and making them go look at the room, one of the ladies in the office started the process for the return. So they lied about being able to refund my money. Then before I left they told me they had scheduled renovations coming up and to come back again... Ha, NEVER!
Comment from Hotel Management
Jul 20, 2016 by Barry, Hotel Management
I'm sorry you had a bad visit at our hotel. We want each and every experience to be a great one but we did not take good care of you. Please come back the next time in the area and I will be happy to see that you are happy with your stay. Thank you.
1 out of 5
by A verified traveler

OK if it's the last room in the area.

Posted Jun 29, 2016
Pros: Location, nothing else. Tied for worst hotel in fifty years of world travel.
Cons: Start by deep cleaning the rooms.
Location: Some places to eat.
Run down. Sticky floor, vanity, and furniture. Plenty of flies and knats if you are an animal lover. Room needs deep cleaning, light bulbs in the lamp, very dirty fixtures cleaned or changed.
Comment from Hotel Management
Jul 20, 2016 by Barry, Hotel Management
I'm sorry you were not happy with your stay, we value your business and hope that you will give us a chance to make your next visit a better experience. Thank you.
1 out of 5
by A verified traveler

Not recommended

Posted May 25, 2016 on Hotels
There is nothing good to say about this hotel. It appears that they were in the middle of a big change when I stayed there, but the change will have to be very big and it will likely take time for this to be a place one can spend the night. I travel a lot and am often looking for value, so I am not picky. However, there are the minimum amenities: If you say there is a microwave oven in the room, there needs to be one. If you say there is a working fridge in the room, the fridge needs to work. I like to have lights that turn on and outlets that don't blow. I can put up with some odor, but that was bad. I have been around the world and have probably taken a little more risk with neighborhoods than I should as a woman, but this is the first time in my life where I had encounters that truly scared me on hotel property. It got to the point where I asked my husband to run the errands outside the room, or else accompany me. I don't know what I would have done on my own, especially considering that there was no phone in the room to easily and reliably call the front desk in case of need. The pictures on the website are show-rooms of what the rooms might be once the remodeling is completed. The actual rooms are run-sown and smell.
Comment from Hotel Management
by Barry, Hotel Management
I am sorry you had a bad experience at our hotel. We are in the middle of a renovation and must have put in a room that was not ready. I am so sorry about that. We would love to have you come back and I will personally insure that your stay is much better. Thank you for your comments.
1 out of 5
by A verified traveler

No!

Posted May 24, 2016 on Hotels
The room was dirty and nasty. I didn't stay one night! I checked in, saw my room, checked out and left
Comment from Hotel Management
by Barry, Hotel Management
I am so sorry you did not find your room up to standard. We are remodeling all of our rooms and we must have mistakenly put you in an old room and for that I am sorry. Please try us again and i will personally insure that you have a great experience.
1 out of 5
by Teresa from anoymous

hideous rooms

Posted May 20, 2016 on Hotels
The room I originally was put in was horrible I waked in and immediately determine I couldn't do it.....I told the clerk....I believe Jasmine was her name that I felt better sleeping in the car then the room she gave me...she did offer me another room which was 100 better than my original room....I wander why would she put me there number 1 and #2 she extremely rude (Jasmine the clerk)
Comment from Hotel Management
Jul 23, 2016 by Barry, Hotel Management
Teresa, I'm sorry you had a bad experience with us on your visit. We want every guest to experience great customer service on every visit. It sounds as you did not receive that on your visit. I hope on your next visit we get a great room 1st time and that our guest service is 100% to your satisfaction.
1 out of 5
by A verified traveler

Not a Good Area

Posted Apr 22, 2016 on Hotels
Cop warned me to keep my gun on me at all times as I was leaving check out. Lots of people coming and going at all hours of the night. Not advise to stay with family and kids
Comment from Hotel Management
by Barry, Hotel Management
I'm sorry your stay was not enjoyable. We have made changes in the area and I assure you that you are safe staying with us. We have employees living on property that monitor any activity. I hope you will give us another chance.
3 out of 5
by Charity

Posted Apr 14, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Barry, Hotel Management
We are just finishing a renovation and now have full size fridges, flat screen TVs and microwaves. Come see our new and improved operation and enjoy our great hospitality.
2 out of 5
by Emily from Houston

Never again...

Posted Apr 11, 2016 on Hotels
The woman working the front desk was very nice and helpful, but it stopped there. The cleanliness was not good and we saw a few roaches (gross) and I didn't feel exactly safe. There were people there partying and we did see a "lady of the night" check in with her customer. We stayed here because it was late and we needed to stop after 12 hours of driving and there wasn't really anything else available with 2 rooms with 2 beds each.
Comment from Hotel Management
Jul 23, 2016 by Barry, Hotel Management
Emily, I'm sorry about your experience! Please stop in again on me and you will see that we have just completed a renovation of rooms that include full size fridges, flat screen TVs and microwaves in each room. We have a great staff that will show you true southern hospitality!
1 out of 5
by A verified traveler

Could be the worst hotel in west mobile

Posted Mar 1, 2016
Disgusting, plain wring.worst choice of staff in mobile.rooms were nasty an disgusting
Comment from Hotel Management
Mar 15, 2016 by Sharon, Hotel Management
I am so sorry that you had a bad experience with our hotel. We are currently renovating our rooms. We are trying to upgrade our hotel and make a better hotel for West Mobile.