Ratings based on 155 Verified Reviews

4.7 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great family vacation

Posted Apr 12, 2017
There are plenty of things to do for everyone. Especially liked the tennis center. Top notch facility.
3 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful resort poor housekeeping

Posted Apr 4, 2017
Beautiful resort stayed two nights for a wedding. Very poor housekeeping Room was never cleaned towels were never replaced bed was never made .
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans, LA

Perfect as usual

Posted Mar 20, 2017
Hotel staff is always ready to accommodate and they are what makes the Grand the perfect getaway.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ponte Vedra Beach FL

Best hotel to visit Fairhope

Posted Jan 31, 2017
Pros: Location on the bay and staff were very polite.
Cons: Bathrooms were fine but shower and tub could use an update
Great location on Mobile Bay close to Fairhope, a wonderful small town with arts and antique shops.
5 out of 5
by Joseph

Posted Jan 5, 2017 on Hotels
Courteous and helpful staff. Well kept property.
5 out of 5
by Brent

Posted Jan 3, 2017 on Hotels
The service at the Grand is top notch. They make you feel like royalty and like you are the only guest. The grounds are absolutely beautiful. The decor could use an update but i believe they are slowly renovating each building one by one. We stayed in the spa building and I think its the best one. plus the spa is right downstairs. My wife and I also enjoyed many spa treatments and they are first class all the way. You cannot go wrong here. its like your own little compound
5 out of 5
by A verified traveler

Grand relaxing resort

Posted Dec 31, 2016 on Hotels
Great stay, too short.... Beds were a little "springy" but room and location are otherwise great.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
Enjoyed our stay, employees very helpful and friendly
5 out of 5
by A verified traveler

Life is GRAND at the Grand!

Posted Nov 21, 2016 on Hotels
The Grand truly is GRAND!!!!
4 out of 5
by A verified traveler

Nice grounds. living on past laurels

Posted Nov 15, 2016 on Hotels
Hotel grounds are its best feature. Rooms were comfortable but nothing to brag about. I've stayed in more luxurious accommodations for less the cost..Seemed dated. Had lunch and dinner at hotel. On both occasions I and others had to request overhead music level be toned down. Much too loud , Heard that steakhouse was one of the the best.. Disagree. Steak was admittedly very tender but blah in taste. Lacked a touch of seasoning. Baked potato was the size of my wife's shoe [no exaggeration] Could not finish it. Also had someone else's charge added to my credit card which was later removed after I had to call hotel to correct.