Property amenity

Reviews of Hampton Inn & Suites Mobile- Downtown Historic District

2.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1001 reviews" "
Rating 8 - Good. 176 out of 1001 reviews" "
Rating 6 - Okay. 36 out of 1001 reviews" "
Rating 4 - Poor. 9 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel along with two other couples the night before our cruise. The couch pulls out for a bed so there was plenty of room for all of us. (Extra linens in the closet even.) The front desk gentleman was super helpful at checkin and even upgraded us to a wrap around balcony suite at no additional charge! There are several restaurants and bars within walking distance and when we woke the following morning we even had a nice view of the cruise ship! The port is just a few blocks away. Worked out great for us!
Stayed 1 night in Feb 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Colleen, Aiea

Traveled with family
Liked: Amenities
The hotel and staff exceed our expectations. We’ve had pretty bad luck with our recent hotel stays (at other locations). The staff were friendly, but most importantly the room was clean. Keep up the great work.
Stayed 1 night in Dec 2023

6/10 Okay

calvin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had to pay for parking
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 3, 2024
Hello Calvin. We apologize that you were not aware of the daily parking fee for the hotel. It is noted in our hotel information details on this site. Just as in most downtown city centers, there is a charge to park. We do not own a parking lot. However, our hotel parking is the most economical in the area. Thank you for staying with us and we look forward to welcoming you back soon.

10/10 Excellent

Yin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Traveled with family
Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mitchell

Business traveler
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in Nov 2023

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and clean hotel in the downtown area. I was pleased by the employees and the overall look and cleanliness of the hotel. I would definitely stay there again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Dayanne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent location!
Stayed 3 nights in Nov 2023

8/10 Good

shari

Traveled with family
Liked: Amenities
It was a really nice place. Great rooms and great Breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & gym! Great room and breakfast!
Stayed 1 night in Nov 2023

8/10 Good

Holly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe, clean, staff was courteous, it was convenient to the Saengar. Breakfast was clean and satisfying.
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Room temperature control was with a thermostat, actually worked.
Stayed 1 night in Nov 2023

10/10 Excellent

Makenan

Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, very comfortable and it’s a well kept hotel. Mobile on the other hand feels unsafe and it was fortunately a quick visit.
Stayed 2 nights in Nov 2023

10/10 Excellent

LORA ELISE, HERNDON

Traveled with partner
Liked: Amenities
Loved the soap, shampoo and lotion And oatmeal, grits and biscuits Staff very friendly and helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was great. Wish our stay was longer.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Oct 2023

8/10 Good

HANNAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our tub didn’t drain properly . But everything else was great
Stayed 2 nights in Oct 2023
Response from Ruth on Oct 16, 2023
I'm so sorry but I wished you could have let us know so that we could have passed it on to maintenance.

10/10 Excellent

Kytrena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Samantha, Irvine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. The lobby is beautiful. Great location. And the staff are extremely friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 1 night in Oct 2023

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

JENNIFER, SAN FRANCISCO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps from great dining.
Stayed 1 night in Sep 2023

10/10 Excellent

JEFFERY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay at Hampton Inn.
This hotel is amazing and would say it’s the best hotel I have ever stayed in. Very clean, the rooms are outstanding and very efficient staff. I would am definitely recommend the suites with the balcony’s overlooking downtown mobile.
View of balcony.
View of balcony.
View of downtown.
View of downtown.
Stayed 1 night in Sep 2023

8/10 Good

Jarvis

Stayed 2 nights in Sep 2023

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming
Stayed 1 night in Aug 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun place to visit
Nice place to visit, hotel staff and people in the city as you walk arounf are very friendly. We just askedlocals where to go, and had a great time.
Stayed 1 night in Jul 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly at checking….great area
Stayed 1 night in Aug 2023

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious and comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2023

10/10 Excellent

Kathy, Houston

Stayed 1 night in Jul 2023

10/10 Excellent

Larry

Stayed 1 night in Jul 2023

6/10 Okay

Joyce

Liked: Cleanliness, property conditions & facilities
I had request a late check out the per son at the desk was a little rude about it. Needless to say I had to check out at 11:00am my flight did not leave until 7:53. Only asked for 1:00pm
Stayed 4 nights in Jul 2023

8/10 Good

Michele

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hampton inn
The stay was great. The room was wonderful and the breakfast was an actual breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great room, clean and spacious. Easy to enter and exit parking on site.
Stayed 1 night in Jun 2023

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very wonderful. Have stayed here multiple times while traveling cross country. We love being able to walk to restaurants and shopping.
Stayed 1 night in Jun 2023

10/10 Excellent

John, New Braunfels

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hands down the best staff I have dealt with in over a decade. I travel ALOT with work and this staff is the most amazing and helpful people I’ve experienced in a very long time. Lindsey is such an amazing soul and knows what customer service means, KEEP IT UP !!! Thanks y’all ! John & Kim (Texas)
Stayed 1 night in Jun 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff helpful!
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property! Extremely nice.
Stayed 2 nights in May 2023

10/10 Excellent

John, New Braunfels

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Tory

Stayed 1 night in May 2023

8/10 Good

Chad

Stayed 2 nights in Apr 2023