Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 17, 2016
Cons: Bathroom needs a makeover
Enjoyed, the staff was excellent! Hate that the kitchen closed so early.
Comment from Hotel Management
Aug 17, 2016 by Front Desk Manager, Hotel Management
Thank you for the 5-star review!!! We appreciate all the detail you gave us about your stay. We will take the information to build off what we did well and where we need to improve. I hope you choose us again in the future.
5 out of 5
by A verified traveler

Posted Aug 12, 2016
There was a sweaty body odor smell in the halls on the 4th floor the whole time we were there but the rooms were clean and comfortable.
Comment from Hotel Management
Aug 15, 2016 by Front Desk Manager, Hotel Management
Thank you for the 5-star review!!! We appreciate the information you shared with us. As a team, we will work to solve that issue. We hope you choose to stay with us in the future.
1 out of 5
by A verified traveler

Bad address for Map-Quest. Sent us to exit 20

Posted Aug 8, 2016
Address needs to be changed. When putting the address into map-quest, it sends you to exit 20 instead of exit 3. There are 2 addresses for the hotel. We were not the first ones to experience this
Comment from Hotel Management
Aug 15, 2016 by Front Desk Manager, Hotel Management
Thank you for sharing your experience with us. We are currently working with the Hilton app and GPS services to correct the issue. We sincerely apologize for the inconvenience.
4 out of 5
by A verified traveler from maryland

Posted Aug 8, 2016
Staff was very welcoming and we were treated nicely
Comment from Hotel Management
Aug 15, 2016 by Front Desk Manager, Hotel Management
Thank you for the 4-star review, amy!! We are glad that we could provide you with great hospitality. We want to make every guest feel special. We hope to see you again in the future
5 out of 5
by A verified traveler

Great

Posted Apr 6, 2016 on Hotels
Medical appt
Comment from Hotel Management
Jul 2, 2016 by David Moore, Hotel Management
Thank you so much for giving us 5 STARS, we hope you will come and stay with us again soon.
4 out of 5
by Chastity

Posted Apr 4, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by David Moore, Hotel Management
Thank you Chastity for staying with us, we would love to earn that 5th STAR from you. Hope to see you again.
3 out of 5
by A verified traveler

Posted Feb 6, 2016
Room is old but bed was comfy. Front desk woman had a long line but also had to take phone calls. Complimentary coffee area in lobby could have been kept cleaner. Bathroom needed better toiletries. Good lighting and number of power outlets. Gym was fine Near airport. Pantry in lobby should be better stocked. Lots of restaurants nearby.
Comment from Hotel Management
Apr 29, 2016 by David Moore, Hotel Management
We thank you for staying with us and appreciate your comments, we will take these to the team so we can improve on the areas of concern. Come stay with us again in the near future
5 out of 5
by Rodney

Posted Jan 13, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by David Moore, Hotel Management
Thank you so much for giving us 5 STARS, we appreciate you staying with us and hope to see you back in the near future
4 out of 5
by Kara

Posted Dec 9, 2015 on Hotels
Comment from Hotel Management
Jul 2, 2016 by David Moore, Hotel Management
Kara, Thank you for giving us 4 STARS, I hope you will come back and stay with us again, we want to earn that 5th STAR!
3 out of 5
by A verified traveler

Getaway

Posted Nov 17, 2015 on Hotels
Nice couples getaway.
Comment from Hotel Management
by Diana, Hotel Management
Thank you for your feedback about your stay. It appears that you had an okay time but we did not "wow" you. We apologize for that and hope that you will consider giving us a try again.