Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
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Reviews of Sleep Inn & Suites North Mobile Saraland

2.5 out of 5
Sleep Inn & Suites North Mobile Saraland
1118 Shelton Beach Rd, Saraland, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 133 reviews" "
Rating 8 - Good. 33 out of 133 reviews" "
Rating 6 - Okay. 6 out of 133 reviews" "
Rating 4 - Poor. 5 out of 133 reviews" "
Rating 2 - Terrible. 5 out of 133 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Srikanth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi worked. Clean, ok breakfast choice.
Stayed 2 nights in Apr 2024

4/10 Poor

Dawn

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was ready to have a hot shower and rest after driving for 13 hours. I knew this place would be great. However, there was no hot water the night I checked in and was ready too. Upset and exhausted, I went on to bed and decided to just shower the next morning. The next morning, I got in knowing it would certainly be warm enough to shower, still no hot water. I decided to go on down stairs, get breakfast and let the staff know.
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites North Mobile Saraland on Apr 17, 2024
We apologize for not meeting your expectations during your visit with us. We have addressed your concerns with our team to ensure guest satisfaction.

6/10 Okay

Anastashearka

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was not very clean. Breakfast had little to choose from.
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites on Mar 19, 2024
We apologize for not meeting your expectations. We have addressed your concerns with our team to ensure guest satisfaction.

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites North Mobile Saraland on Apr 17, 2024
Thank you for choosing to stay with us!

10/10 Excellent

Racquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Staff was friendly! Breakfast was ok, no meat but u won’t be hungry… would stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Traveled with partner
Clean!
Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites North Mobile Saraland on Apr 17, 2024
Thank you for your review!

2/10 Terrible

Terrance

Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites North Mobile Saraland on Apr 2, 2024
We apologize for not meeting your expectations.

10/10 Excellent

Maria

Stayed 1 night in Mar 2024
Response from Sleep Inn and Suites North Mobile Saraland on Apr 17, 2024
Thank You!

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being attended to right away and i really appreciate the way i was treated, very professional, property very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie, Wentzville

Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites North Mobile Saraland on Apr 17, 2024
Thank you!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites North Mobile Saraland on Apr 17, 2024
Thank you for your review Carol!

10/10 Excellent

Valerie

Nothing high dollar bed was comfortable and clean
Stayed 1 night in Feb 2024
Response from Sleep Inn and Suites North Mobile Saraland on Apr 17, 2024
Thank you for your review Valerie!

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Mario

Liked: Staff & service, property conditions & facilities
No comments
Stayed 1 night in Feb 2024

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cyrus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying, better than I expected. Recently renovated. Clean, Comfortable Beds and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Tawanna

Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Stephanie

Stayed 1 night in Dec 2023

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check your rate
Check your rate when you check on. They upped the rate and told me they do that everyday
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia, Macon

Stayed 5 nights in Dec 2023

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean and comfortable. Very nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2023

10/10 Excellent

walker

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia, Macon

Stayed 1 night in Dec 2023

10/10 Excellent

Patricia, Macon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Patricia, Macon

Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Business traveler
Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jacobs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Taffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for 1 night before our cruise about 15 minutes from the port. Place was clean and breakfast was just ok but did the job.
Stayed 1 night in Nov 2023

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023
Response from Sleep Inn and Suites on Nov 27, 2023
Thank You for taking the time to review our hotel. We look forward to seeing you again when you are in the Saraland area.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep inn review
Clean and comfortable for one night stay. No charger connection available for phone in rooms. Alarm clock broken.
Stayed 1 night in Oct 2023
Response from Manisha Patel on Nov 2, 2023
Thank you for taking the time to review our hotel and for choosing to stay with us. We have addressed your concerns with our maintenance team to ensure guest satisfaction. We apologize and hope that you will consider staying with us again when you are in the Saraland/ Mobile area.

10/10 Excellent

Richard

Stayed 1 night in Oct 2023
Response from Sleep Inn and Suites Team on Oct 24, 2023
Thank you for taking the time to review our hotel!

4/10 Poor

Jason

Liked: Cleanliness
Noise
Worst night of kinda sleeping I’ve ever had in a hotel. The construction of the building is poorly built. After midnight a person on the floor above us kept getting up and walking around about every five minutes and it was making loud thud sounds. Even when you walked in the hallway you could hear your footsteps. So if you aren’t on the top floor, you hear every movement made by the people above you
Stayed 1 night in Oct 2023
Response from Sleep Inn and Suites Team on Oct 24, 2023
We apologize for your recent stay with us. We have addressed your concerns with our team to ensure guest satisfaction. We hope that you will consider staying with us again when you are in the area.

10/10 Excellent

Ronee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stop
Easy check in process. Very friendly customer service at the front desk.
Stayed 1 night in Sep 2023
Response from Sleep Inn and Suites Saraland on Oct 4, 2023
Thank you for taking the time to review our hotel! We appreciate your feedback and are glad to hear you enjoyed your stay with us.

8/10 Good

Kim

Stayed 3 nights in Aug 2023
Response from Sleep Inn and Suites Team on Oct 24, 2023
We appreciate you taking the time to review our hotel.

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great nice clean quiet place safe
Stayed 2 nights in Aug 2023

6/10 Okay

Luciana

Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, I really enjoyed my stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rogelio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Mariano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was good. Our room did not have any conditioner. There was no bedding for the sofa bed. There were only 2 towels for a suite room.
Stayed 1 night in Jul 2023

4/10 Poor

Dwayne

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property looked nice but maybe understaffed.The breakfast was very basic.No meat or cooked eggs.They threw out items that I purchased from the refrigerator after I transferred rooms because the shower was broken.
Stayed 2 nights in Jul 2023

10/10 Excellent

Fran

Stayed 1 night in Jul 2023

8/10 Good

Lonnie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pleasant property. Quiet, safe looking area. The room is comfortable and clean. Minor issues: The room I reserved through Expedia was unavailable and I was required to pay a $10 upcharge for the available room. Not a huge issue, but inconvenient and frustrating after a long drive. The single cup coffee maker is kept in the bathroom. Again not a huge issue since I dont drink coffee in the room, but it does distract from an otherwise clean and neat appearance in the room.
Stayed 1 night in Jul 2023

2/10 Terrible

Devon

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Things were alright until we realized there was MOLD and fungus growing in the air conditioner vents the morning after we slept there. We slept the whole night with my two year old in that room and they exposed us to god knows what and then the next morning we were near the vent and realized. The floors were also nasty and sticky. I brought this up to the man working downstairs and he simply said “oh… I’m sorry” no offer to make it right or serious concern. I even took photos of it and showed him. I’m not impressed and don’t recommend staying here, unless you want to expose yourself to possible mold/fungus.
Stayed 1 night in Jul 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great and very clean property. I’d recommend this property to anyone coming through Saraland AL.
Stayed 1 night in Jul 2023