Ratings based on 464 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Major Construction going on

Posted Dec 4, 2017
Pros: Elegant
Cons: Have guests be able to enter/exit with valet through another door.
Location: Great location for nightlife and restaurants.
Hotel was nice but the construction in front made it very inconvenient. The valet parking was inconvenient, attendants were rude and it was way too expensive!
Comment from Hotel Management
Dec 5, 2017 by Sarah Savell, Hotel Management
Hi Melanie, Thank you for choosing to stay with us and for your feedback. I apologize for your experience with Valet and for the inconvenience of the construction. We work very hard to keep our hotel beautiful and I hate that this effort hindered your enjoyment of your stay. I hope that you will come back and see us again in the future and that you have a lovely holiday season.
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

THE Battle House

Posted Nov 30, 2017
Pros: To stay at the Battle House is to experience Mobile's finest accommodation.
Location: Downtown shops and restaurants are all within easy walking distance.
From the valet parking to the quiet, lofty-ceilinged room to the ideal downtown location, our two night stay was comfortable and convenient. The Battle House combinations old fashioned elegance with modern convenience.
Comment from Hotel Management
Nov 30, 2017 by Sarah Savell, Hotel Management
Dear Dr. Kaye, Thank you so much for your kind words! It sounds like you love our hotel as much as we do. We are truly delighted that you enjoyed your stay and hope to welcome you here again very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2017
Beautiful hotel. Great staff. Can't wait to go back
Comment from Hotel Management
Nov 22, 2017 by Sarah Savell, Hotel Management
Dear Anonymous, We are so happy that you enjoyed your stay. We love making our guests happy and can't wait to see you here again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and accomodating

Posted Nov 6, 2017
Pros: Location and cleanliness!
Cons: Nothing noted
Location: Close to a variety of restaurants and attractions.
Our room was large and extremely clean. Hotel was quiet and very nice for relaxing.
Comment from Hotel Management
Nov 14, 2017 by Sarah Savell, Hotel Management
Dear Anonymous, Thank you so much for your feedback! We are thrilled that you enjoyed your stay at our hotel. We would love to see you back again soon! All the best!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2017
Comfortable, and clean can't ask for more than that
Comment from Hotel Management
Nov 18, 2017 by Sarah Savell, Hotel Management
Dear Anonymous, Thank you for your kind words. We are so glad that you were able to relax and enjoy your stay with us. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa

Great Hotel

Posted Sep 22, 2017
Pros: Most everything!!! Staff very good!!
Location: Good location. Found many antique shops near by which we love to do!
Very much enjoyed our stay. Was 33 Wedding Anniversary. Great room! Really enjoyed John Anthony in the Tavern. Made our night on Friday which was our Anniversary. What an outstanding time we had talking to and listening to him play!!! Staff very, very helpful at all times. Hotel is very elegant and plush and was what we expect when we stay at an Historic place like this!!! Would stay again if in Mobile again!!!!
Comment from Hotel Management
Nov 18, 2017 by Sarah Savell, Hotel Management
Hi Dave, We are so excited that you chose to stay with us for such a special occasion! We do our very best to make sure all of our guests enjoy their stay and I am so glad that we were able to provide you with a memorable experience. We hope to see you again soon!
1 out of 5
by A verified traveler from Miami

Horrible Hotel

Posted Sep 17, 2017
Pros: Nothing
Cons: Pets need to be on designated floors
Location: Nothing
I specially chose this hotel as I normally enjoy the Renaissance brand and am a loyal Marriott customer. However, this hotel does not properly reflect the brand or their value statement on many levels. First of all, there were dogs absolutely everywhere. I understand that this is a pet friendly hotel, but that does not mean that feces should be present in the hallways, nor should the animals be allowed to bark and yelp throughout the night ultimately disturbing the other guests while the owners are using their hotel room as a kennel. It only makes sense that if you are going to accept pets, there should be restrictions and organization. Such as placing guests with pets on designated floors and not allowing pets to be in rooms unattended. I called the front desk on numerous occasions to address these various issues, but nothing was done. I eventually requested a room change, the "supervisor" stated that she would call me back, but once again, nothing was done. It was a horrible stay and I would advise anyone who is looking for a peaceful night's rest to look elsewhere because this isn't the place. What a huge disappointment.
Comment from Hotel Management
Nov 14, 2017 by Sarah Savell, Hotel Management
Hi Jeremy, I apologize that we fell short of your expectations. During the time of your visit, we had opened our hotel to the evacuees of Hurricane Irma. This meant that we had more pets on property than usual due to our guests fleeing their homes to safety. We hope that you will visit us again so that you can get the real Battle House experience. All the best,
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Great location & customer service

Posted Sep 16, 2017
The staff was very friendly and accomodating to all Florida travelers that were running away from hurricane Irma. Thank you!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Posted Sep 15, 2017
Fab restaurant across street @ penthouse of office tower w/view of bay...best Creme Bruelee ever
Comment from Hotel Management
Sep 20, 2017 by Sarah Savell, Hotel Management
Hi Bob! We're glad that you enjoyed your stay and were able to venture out to the surrounding area. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Andalusia, AL

Perfect location for Mobile nightlife.

Posted Sep 14, 2017
We were in town for a wedding and were lucky to get a room due to hurricane Irma. The hotel is in the perfect location for walking to Mobile downtown nightlife. The lobby is amazing. I loved our room ithe bathroom had a tub and a seperate shower.
Comment from Hotel Management
Sep 18, 2017 by SarahSavell, Hotel Management
Good Morning! We are so happy that you decided to stay with us and are delighted that you had a wonderful experience. We hope to see you again soon in Mobile!