Ratings based on 709 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel was very close to downtown so was great

Posted Mar 28, 2017
Pros: Spacious room , great breakfast. Really nice manager that came and spoke to us re our stay and why we came to Mobile Alabama.
Cons: Nothing that I can think of.
Location: Very near to downtown. About 10-15 minutes.
This hotel had great accommodation and a great breakfast. Close to everything that we wanted to see.
3 out of 5
by A verified traveler from Tallahassee, FL

Decent, Not Great

Posted Mar 28, 2017
The gym sucked. There were 3 treadmills, none of them were working​. The only other equipment was an elliptical machine (it did work) and some free weights. The bathroom had signs of mold and the shower curtain wouldn't stay closed.
3 out of 5
Recommended
for Everyone
by A verified traveler

Slightly above average. Close to the highway

Posted Mar 12, 2017
Room keys are easily deactivated by cellphones and credit cards. I had to keep going back to the guest desk to have keys deactivated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Ok hotel, but we had trouble with the keys and nobody seemed interested in helping.
Comment from Hotel Management
Feb 27, 2017 by Randy GM, Hotel Management
I am truly sorry some time these older lock get finicky.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfy room, cozy bed.

Posted Feb 13, 2017
I spent one night at the hotel and it was really comfortable. Especially for traveling tourists or workers.
Comment from Hotel Management
Feb 27, 2017 by Randy GM, Hotel Management
Thank you for another 5 star review. I am so glad you enjoyed your stay with us. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cape Girardeau, MO

Great Park & Cruise Option

Posted Feb 7, 2017
Pros: Check in and shuttle to pier was super fast!
Location: We were only there to cruise so we didn't explore the area.
This hotel is about 5 miles from the port but was a perfect place to stay the night before the cruise. At $129 including parking and breakfast, you can't beat the price and convenience. The shuttle service back and forth to the port was very efficient also.
Comment from Hotel Management
Feb 11, 2017 by Randy GM, Hotel Management
THANK YOU!! Our cruise package has taken off and we try to provide the best service and room for your cruisers. We know you want to get faster to the fun and we get you there.
5 out of 5
Recommended
for Everyone
by A verified traveler from WI

Great Manger & Staff!!! Highly Highly recommended

Posted Feb 3, 2017
Pros: The staff!!!!
Cons: Nothing!
Location: Great location. Uber most anywhere $7
We were taking a cruise out of Mobile Al. and a storm came in and delayed our boat. Wingate staff was amazing they let us stay another day at a cheaper rate, kept us updated. They treated us more like family or friends...
Comment from Hotel Management
Feb 9, 2017 by Randy GM, Hotel Management
That is what we try to do is treat all of our guests like friends and family. That is when you know your getting the best service when you feel like family.
2 out of 5
by A verified traveler

Posted Feb 3, 2017
Gave me handicap room and stated I could change the next day but didn't.
Comment from Hotel Management
Feb 9, 2017 by Randy GM, Hotel Management
Most of the reservations from Expedia book the handicap rooms. When we are in a sold out situation we can not change the room type that Expedia books. I looked and did not see where you came to the desk in a time we could move you and get your old room cleaned to use the second night
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2017
We certainly enjoyed our stay Good price easy to access and spotless hotel room
Comment from Hotel Management
Jan 17, 2017 by Randy GM, Hotel Management
That's what we strive for with every guests stay. Great service and a clean room to enjoy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Good Last Second Hotel

Posted Jan 8, 2017
Decent hotel. Clean room and comfy bed. Only complaint is that the door handle felt like it was going to come off from the outside. Little bit of an older hotel, but it served its purpose, and would stay again if the price is right.
Comment from Hotel Management
Jan 9, 2017 by Randy GM, Hotel Management
Thank you for your review. I am glad you enjoyed your stay. We will look at that door to see if we can make it better for the next guest. Thanks again.