“Unfortunately, my experience was not as good as I expected. The resort definitely needs better maintenance. The toilet was not flushing properly, and the water was not completely clean.
Another major disappointment was the restaurant situation. There were supposed to be three restaurants available, but only one was open during our stay. The food also lacked variety, and the drinks were not very good.
Overall, I expected much better from this resort. There are several areas that need……
“Unfortunately, my experience was not as good as I expected. The resort definitely needs better maintenance. The toilet was not flushing properly, and the water was not completely clean.
Another major disappointment was the restaurant situation. There were supposed to be three restaurants available, but only one was open during our stay. The food also lacked variety, and the drinks were not very good.
Overall, I expected much better from this resort. There are several areas that need……
“We had such an amazing stay at Sosúa by the Sea! If you’re looking for a peaceful, family-friendly hotel where you can truly relax, this is the place. The ocean views are absolutely breathtaking, and the atmosphere is so calm. I personally loved that there wasn’t a loud club on the property—it made it easy to unwind and enjoy quality time with my family.
I want to give a huge thank you to Randy at the bar. He was incredibly kind, welcoming, and always made sure we had everything we needed. His……
“We had such an amazing stay at Sosúa by the Sea! If you’re looking for a peaceful, family-friendly hotel where you can truly relax, this is the place. The ocean views are absolutely breathtaking, and the atmosphere is so calm. I personally loved that there wasn’t a loud club on the property—it made it easy to unwind and enjoy quality time with my family.
I want to give a huge thank you to Randy at the bar. He was incredibly kind, welcoming, and always made sure we had everything we needed. His……
“The room was clean, but I didn't know about the was cleaned every day or the towels changed and when we called down stairs they explained that if we wanted the room cleaned every morning we had to pay extra for the cleaning and extra for the towels. I think that is something that should be explained at check it.”
“The room was clean, but I didn't know about the was cleaned every day or the towels changed and when we called down stairs they explained that if we wanted the room cleaned every morning we had to pay extra for the cleaning and extra for the towels. I think that is something that should be explained at check it.”
“Great beach, restaurants, very secure. Staff seemed unsure about some things, however, especially at the reception desk; it takes a while to make yourself understood - you would expect a tourist place like this would have better trained staff. Language was a barrier, but we had some Spanish to help us get by. Building looks like it’s going to need renovations soon. ”
“Great beach, restaurants, very secure. Staff seemed unsure about some things, however, especially at the reception desk; it takes a while to make yourself understood - you would expect a tourist place like this would have better trained staff. Language was a barrier, but we had some Spanish to help us get by. Building looks like it’s going to need renovations soon. ”
“Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that……
“Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that……
“The property location was excellent with many local restaurants and bars within walking distance of the resort. The room itself was very nice, however the amenities and features inside the room left a lot to be desired. This is not a place where you come to make your own meals as the utensils Etc are sparse the property itself looks like it needs more attention to maintenance especially around the pool chairs which again there were not many of our patio door did not lock the entire time we were……
“The property location was excellent with many local restaurants and bars within walking distance of the resort. The room itself was very nice, however the amenities and features inside the room left a lot to be desired. This is not a place where you come to make your own meals as the utensils Etc are sparse the property itself looks like it needs more attention to maintenance especially around the pool chairs which again there were not many of our patio door did not lock the entire time we were……