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Reviews of Best Western Town House Lodge

2.5 out of 5
Best Western Town House Lodge
909 16th St, Modesto, CA

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 1000 reviews" "
Rating 8 - Good. 356 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 61 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Brisscella

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The walls were disgusting. The carpet smelled moist and was super dirty. I had to kill a huge roach. I decided to check out one day early because I did not want to sleep here again. I lost a days worth of money but it was just filthy.
Stayed 2 nights in Apr 2024

6/10 Okay

Saran

Traveled with partner
Love the surrounding area
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Maritza

Traveled with family and small children, Traveled with group
Disliked: Staff & service
Traveled with Youth team, couple of the rooms had huge cockroaches, our room looked like it had not been vacuumed or swept. We won't be back.
Stayed 1 night in Feb 2024

8/10 Good

Altagracia

Stayed 1 night in Feb 2024

8/10 Good

Noi

Nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer, San jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Crystal

Stayed 1 night in Jan 2024

10/10 Excellent

Jingzhe

Stayed 1 night in Jan 2024

4/10 Poor

juan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets and too much noise all night. AC unit very noise as well.
Stayed 1 night in Jan 2024

10/10 Excellent

Natalie

Stayed 2 nights in Dec 2023

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
smelled like cigarettes in every room.
Stayed 1 night in Dec 2023

10/10 Excellent

Marcelino, san jose

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Ann M

Stayed 1 night in Dec 2023

10/10 Excellent

Christa

Stayed 1 night in Dec 2023

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jaskaran

Liked: Cleanliness, staff & service, property conditions & facilities
Good job
Stayed 1 night in Dec 2023

4/10 Poor

Evelyn

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dec. 2023 Stay
The room smelled musty, we couldn't tell if it was the chair or the carpet - I think the carpet, room got a lot of street noise but it is located on a busy street. For the cost and the location price was reasonable. The staff was nice.
Stayed 1 night in Dec 2023

6/10 Okay

Jessica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit next door played loud music until 5am. I should have called front desk. Alley way behind propert gets some questionable activity.
Stayed 1 night in Dec 2023

10/10 Excellent

Ann M

Liked: Cleanliness, staff & service, property conditions & facilities
low cost - right downtown - walking to coffee shop
Stayed 1 night in Nov 2023

6/10 Okay

sunil

Traveled with partner
Disliked: Property conditions & facilities
Room not very clean. Carpet too old , has bed bugs and spiders.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALWAYS a good choice.
My Beloved Wife and I travel to visit family and have stayed here at least a dozen times and prefer it to others in the area.
Stayed 2 nights in Nov 2023

6/10 Okay

Laura, Montebello

Traveled with family
Liked: Staff & service, amenities
The place was clean but you could hear the noise from adjacent room. It was difficult to sleep at night and during the day you can hear the yard maintenance noice from lawnmower to leaf blower.
Stayed 1 night in Nov 2023

10/10 Excellent

Emogene

Stayed 1 night in Nov 2023

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Had a short business trip. The hotel is right in downtown Modesto. Walking distance to and food you’ll want. The hotel is very clean and staff very friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✌
Stayed 1 night in Nov 2023

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveler
Hotel and check-in were nice. Attended the hot breakfast at 6:15am, the eggs were cold and the sausage were cold like they had been there overnight. Breakfast started at 6am?
Stayed 1 night in Nov 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Heather

Stayed 1 night in Nov 2023

10/10 Excellent

Akeno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good and better with extra blanket ready !
ALl is Great and can make it better with extra thick blanket ready in case cold night - happens ! ALl good !
Stayed 1 night in Oct 2023

10/10 Excellent

rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to downtown activities. Staff was excellent. Breakfast was good. I will recommend it and will stay here again
Stayed 1 night in Oct 2023

10/10 Excellent

Joycelyn

Stayed 2 nights in Oct 2023

4/10 Poor

Michael

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Got roach bites on my arm and leg , dead roach in the room when I woke up.
Stayed 2 nights in Oct 2023

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there due to a wedding we attended. The receptionist was kind enough to let us check in a little early to attend the wedding. Room and facilities was very clean, a complimentary hot breakfast and parking are included in the price.
Stayed 1 night in Sep 2023

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable.The only complaint I have is the towels were really thin and rough,also no bath mat for the floor.I’ve stayed here before and would again.
Stayed 1 night in Sep 2023

4/10 Poor

Kathey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The young lady who checked us in was wonderful! Did a great job. We had come to town to attend a concert. Got back about 11pm. Unfortunately, the room between our room and our friends was occupied by young, extremely LOUD people. This continued until 4am. Spoke to the manager when we left. It really had nothing to do with the hotel, but it sure made our visit unpleasant. These people were loud in the room, and headed outdoors in front of our window.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia D.

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was good.
Stayed 1 night in Sep 2023

8/10 Good

Patricia

Stayed 1 night in Sep 2023

6/10 Okay

don

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean property, but the beds were a bit too firm.
Stayed 1 night in Sep 2023

10/10 Excellent

Lizzette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Sep 2023

10/10 Excellent

Angelica

Stayed 1 night in Sep 2023

2/10 Terrible

Nancy

Stayed 1 night in Sep 2023

10/10 Excellent

Roel

Liked: Cleanliness, property conditions & facilities, room comfort
Stay
I had a very enjoyable trip. Thanks to a wonderful stay at this wonderful hotel, clean, courteous people, and very nice neighborhood.
Stayed 2 nights in Aug 2023

6/10 Okay

Eric

Stayed 1 night in Aug 2023

2/10 Terrible

zhane

Stayed 2 nights in Aug 2023

8/10 Good

Eber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was good but my car was broken into in the parking lot.
Stayed 2 nights in Jul 2023