Da Spoon Chillin' At the Double Double Tree
Posted Jul 15, 2016 on Hotels
I reserved a King size room, and thought I'd get a King size space. Well it wasn't a King size space room. The Suite was a King size space room. When getting a room it be nice if sizes were indicated between rooms so folks don't get confused from King size to Suite size. That being said the manager of Double Tree contacted me, and this what he had to say: "Hello DJ Spoon, Thanks for staying with DoubleTree by Hilton Modesto. We appreciate your feed back. Please come & see me, or FD Agent we will upgrade you to a Jr. Suite. Thanks Pervez". Mr. Pervez was so accommodating about changing my room it blew me away. When I had other issues going on with my room Mr. Pervez was on top of it. Despite some issues I had Mr. Pervez cleared them up immediately. Thank you for allowing me to voice my opinion.
Comment from Hotel Management
Jul 21, 2016 by Pervezkhan, Hotel Management
We appreciate your stay with DoubleTree by Hilton Modesto.
We are glad that you enjoyed your stay & writing a great feed back. Thank You.
We will always "make it right" for our guests.
We look forward to your future stays with DoubleTree by Hilton Modesto.