Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Best Western California City Inn & Suites

2.5 out of 5
Best Western California City Inn & Suites
10386 California City Blvd, California City, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 363 out of 611 reviews" "
Rating 8 - Good. 173 out of 611 reviews" "
Rating 6 - Okay. 49 out of 611 reviews" "
Rating 4 - Poor. 8 out of 611 reviews" "
Rating 2 - Terrible. 18 out of 611 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here while in California City. It is convenient to where we want to be with our family in the desert nearby.
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello James,We are delighted that you chose to stay with us when visiting California City. It's wonderful to hear that our location was convenient for your family gatherings in the nearby desert. Thank you for making us a part of your trip plans, and we look forward to welcoming you back in the future.

2/10 Terrible

Marco

They refused to refund or provide credit in spite I was hospitalized the day of the booking.
Stayed 1 night in Jan 2024
Response from Manager on Feb 3, 2024
Hello Marco,Thank you for sharing your concern with us. We understand the situation you described is unfortunate. Our cancellation policy is in place to ensure fairness for all guests, as we are unable to verify last-minute circumstances. We encourage you to reach out to our management team directly for further assistance regarding your specific situation.

10/10 Excellent

Maximo, Temecula

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a video shoot at a private location nearby. Perfect for individuals or groups.
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Maximo,Thank you for choosing our hotel for your video shoot! We're glad to hear that our private location was well-suited for your needs, whether you were filming alone or in a group. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello James,Thank you for staying with us! We're delighted to hear that you had a wonderful experience during your stay. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was easy, our room was clean and had a nice layout, the in-room jetted tub worked great, and the staff were helpful when we realized we had no eating utensils after we ordered delivery!
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello Rebecca,Thank you for choosing our hotel for your recent stay. We're delighted to hear that your check-in and check-out process was smooth, and you found your room to be clean with a nice layout. It's great to know that you enjoyed the in-room jetted tub as well. We're happy to hear that our staff was helpful in providing utensils when needed. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Ciera

Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 17, 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Good

Jesús

Traveled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Manager on Jan 16, 2024
Hello Jesús, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Doug,We're thrilled to hear that you had a fantastic stay with us! It was our pleasure to provide you with a great experience. Should you ever need anything in the future, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 Excellent

Susie

Stayed 1 night in Dec 2023
Response from Manager on Jan 17, 2024
Hello Susie,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us directly. We hope to welcome you back in the future.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello James,We appreciate you taking the time to provide your rating. We are delighted to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the near future for another excellent experience.

10/10 Excellent

Brian

Stayed 1 night in Dec 2023
Response from Manager on Jan 16, 2024
Hello Brian,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the future!

10/10 Excellent

Ramakrishnan

Stayed 1 night in Dec 2023
Response from Manager on Dec 26, 2023
Hello Ramakrishnan,Thank you for your positive rating! We appreciate your stay and hope to welcome you back in the future. Please don't hesitate to reach out if there is anything we can assist you with.

10/10 Excellent

Anca

Traveled with family and small children
Liked: Staff & service
the property is a bit outdated but clean and staff was friendly. Thank you
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Anca,Thank you for staying with us and for sharing your feedback. We appreciate your kind words about our friendly staff and our continuous focus on cleanliness. As part of our ongoing commitment to improve, we are continuously working on updating our property to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
We just stay there one night after off roading around the area. Loved our stay in our hotel ,but there is nothing in California city
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Hello Gabriela,Thank you for choosing our hotel for your stay in California City! We're delighted to hear that you enjoyed your time with us. While California City may not have a wide array of attractions, we hope our hotel's comfortable accommodations and service made up for it. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 14, 2023
Hello Mayra,Thank you for staying with us! We're delighted to hear that you had a wonderful experience during your stay. We appreciate your kind words and hope to welcome you back soon for another fantastic stay.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk and breakfast were excellent
Stayed 2 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello David,Thank you for your kind words about our exceptional front desk staff and breakfast service. We are truly delighted to hear that they left a positive impression on you during your stay. It was our pleasure to provide you with a memorable experience. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in California City
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Mandy,Thank you for choosing our hotel during your stay in California City. We truly appreciate your kind words and are thrilled to hear that you had an enjoyable experience with us. We strive to provide top-notch service and a comfortable stay for all our guests. Should you return to California City, we would love to welcome you back for another wonderful stay.

8/10 Good

Yamileth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms are too small, the bed is hard, and there wasn’t any hand soap, that is a must, please
Stayed 1 night in Nov 2023
Response from Manager on Nov 28, 2023
Hello Yamileth,Thank you for sharing your feedback with us. We apologize if the room didn't meet your expectations in terms of size and comfort. We appreciate your suggestion regarding the hand soap and have taken note of it for future improvement. We hope you had a pleasant overall stay and we value your input as it helps us enhance our services for future guests.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Manager on Nov 25, 2023
Hello Kathy,We are thrilled to hear that you had a fantastic experience during your stay with us! Our team takes great pride in providing exceptional service to our guests. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon for another outstanding stay!

8/10 Good

Lindsey

Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello Lindsey,Thank you for staying with us! We hope you had a great time at our hotel. If you have any feedback or concerns, please feel free to reach out to us. We value your input and are always looking for ways to improve our guests' experience. We appreciate your business!

10/10 Excellent

Jason

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff, will stay again.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 14, 2023
Hello Jason,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found our staff friendly and our property clean. We value your feedback and hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice BW. I've been travelling to this region for business for over 20 years and have stayed at many different local hotels. This is by far the best option but it is a great place on its own and with friendly helpful staff.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 11, 2023
Hello Eduardo,Thank you for your kind words about our hotel. We appreciate your loyalty and are delighted to hear that you find us to be the best option in the area. Our dedicated staff takes pride in providing friendly and helpful service. We look forward to welcoming you back for your future business trips.

10/10 Excellent

Eunice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Try comfortable. There for military graduation. Good for the cost. I believe her name is Emma at breakfast. She is AWESOME.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 11, 2023
Hello Eunice,Thank you for choosing our hotel for your military graduation. We're glad you found your stay comfortable and that Emma provided excellent service during breakfast. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Excellent

Jerry Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Jerry Lee,Thank you for your feedback! We're delighted to hear that you love our place. We strive to provide exceptional service and a pleasant atmosphere for all our guests. We hope to welcome you back again soon for another great stay!

10/10 Excellent

ana de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Manager on Oct 31, 2023
Hello ana de,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Michael, Mosinee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't really say anything good, or bad about the place. If you need to stay near Edwards AFB, or the Honda test facility, it is probably a good choice.
Stayed 1 night in Oct 2023
Response from Manager on Oct 27, 2023
Hello Michael,Thank you for considering our hotel for your stay near Edwards AFB and the Honda test facility. We strive to provide a comfortable experience for our guests and hope to have the opportunity to accommodate you soon.

10/10 Excellent

Valesha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Customer Care Team on Oct 21, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Red

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were friendly.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 19, 2023
Hello Red,Thank you for your kind feedback! We strive to provide friendly service to all our guests. We hope to welcome you back soon.

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, only complaint would be the air conditioning only came on after it got too warm in the room even though it was set at 68.
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello Eric,We appreciate your rating of our hotel and the feedback you have shared pertaining to our room. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Quiet
Check in person was wonderful. She was super friendly and personable. The hotel is very clean and updated. I was disappointed that the pool was closed. Our room was very nice, clean, comfortable, and quiet. Would recommend to anyone.
Stayed 1 night in Oct 2023
Response from Manager on Oct 7, 2023
Hello Kathryn,Know that your voice is of tremendous importance to us and we value your comments about our room and your comments about our pool. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
My suggestion is to have usb ports for charging. The staff was so friendly and helpful. The room was very nice and well kept.
Stayed 1 night in Oct 2023
Response from Manager on Oct 5, 2023
Hello Rex,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff and also our room. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly - breakfast options were amazing and the pancake maker was awesome . We enjoyed our stay and will return
Stayed 1 night in Sep 2023
Response from Manager on Sep 18, 2023
Hello Veronica,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and your insights regarding our breakfast. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

David, NEWHALL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe haven in a questionable neighborhood
Stayed 1 night in Sep 2023
Response from Manager on Sep 17, 2023
Hello David,We appreciate the comments, especially with regards to your opinion of our hotel. We hope to see you again in the future.

8/10 Good

Heinz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and good price/value relation
Stayed 1 night in Sep 2023
Response from Manager on Oct 29, 2023
Hello Heinz,Thank you for your kind words! We're glad to hear that you found our staff friendly and enjoyed our affordable prices. We hope to welcome you back soon!

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel breakfast
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hi Rhonda,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excellent

Guadalupe

Stayed 1 night in Sep 2023
Response from Customer Care Team on Oct 28, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay here with my children
Stayed 2 nights in Sep 2023
Response from Manager on Sep 6, 2023
Hi Maria,We appreciate your review. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

10/10 Excellent

Pavel

Liked: Amenities
Awesome
Stayed 1 night in Aug 2023
Response from Manager on Sep 1, 2023
Hi Pavel,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Andrea M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in clerk was great! She was kind, welcoming and helpful. I couldn’t ask for more,
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hi Andrea,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 Excellent

Carol

Traveled with family
Liked: Amenities
Excellent! Comfy, great breakfast, super friendly staff
Stayed 1 night in Aug 2023
Response from Manager on Aug 7, 2023
Hello Carol,Thank you for your review and comments regarding our staff and also our breakfast. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 Excellent

Edward

Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hello Edward,Thank you so much for the incredible rating. We look forward to your next visit.

10/10 Excellent

Andras, Blainville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2023
Response from Manager on Jul 16, 2023
Hello Andras,Know that your voice is of tremendous importance to us and we value your comments about our hotel. We hope to see you again in the future.

6/10 Okay

Misty

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok for a night, needed rest.
Needed a last minute place to sleep heading home to Seattle from Vegas. This was available. The hot tub room was a great pick after 4 days in Las Vegas. Staff was excellent, great vibe. Condition was rough in some areas, pool had a lot of leaves , did not go in. Breakfast was good.
Stayed 1 night in Jul 2023
Response from Manager on Jul 14, 2023
Hello Misty,Thank you for sharing your experience. We truly appreciate the insight regarding our staff as well as our breakfast. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 Excellent

cosme

Stayed 1 night in Jun 2023
Response from Customer Care Team on Jun 20, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

VOLODYMYR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manager on Jun 12, 2023
Hello VOLODYMYR,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

xiao k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable!
Stayed 1 night in May 2023
Response from Manager on Jun 12, 2023
Hello xiao k,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 Excellent

Shonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manager on Jun 12, 2023
Hello Shonna,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fact that they had a cabinet under the bathroom sink to put my things. It is my pet peeve in hotels that they usually don't have this option. The entire cabinet below held all of my stuff. The only problem was that a group came in, in the middle of the night and for more than an hour were very loud, which has nothing to do with the management.
Stayed 1 night in May 2023
Response from Manager on May 30, 2023
Hi James,Thank you for being a guest with us and taking the time to share. We are sorry to hear that you experienced some neighbor noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

10/10 Excellent

Hyounduk

Stayed 3 nights in May 2023
Response from Manager on May 30, 2023
Hello Hyounduk,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities
Great service when checking in. Building okder, needa updating, but hard workers
Stayed 1 night in May 2023
Response from Manager on May 30, 2023
Hi Michiko,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.