Pay that little bit extra - don't stay here!!!
Posted Nov 15, 2016 on Ebookers
Awful, awful, awful!!! If you want a tired, battered, scruffy hotel then this is for you!! We changed rooms after the first night as we were put in a room with the narrowest single beds, the room smelt musty and damp - the hotel needs a complete refurbishment!! Bathrooms were sub-standard, mildew over all tile work, toilets didn't flush properly, I could go on!!! Ordered a beef hotpot, which was served straight out of the fridge - stone cold - no fresh cooked food here - when it came back there were only 4 cubes of beef but at least they'd reheated in the microwave this time!!! My advice spend an extra few £s and get that relaxing, clean, quality hotel that you deserve!! Finally, the older, blonde lady who works in the bar really needs to go on a refresher course for customer service - you don't shout across the bar for your paying customers to get their drinks you carry them across with a smile - that would be a novelty!!! Only positives lovely lady serving breakfast on Friday and Monday morning plus the girls on reception!! If thinking about staying - don't do it your money is too hard earned!!!