Ratings based on 3 Verified Reviews

4.3 out of 5
5.0 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Very nice hôtel, great setting, great service.

Posted Aug 14, 2016
Great service and friendly staff. Only négative element : thé room Le Pigeonnier could have a nicer design.
4 out of 5
Recommended
for Couples
by A verified traveler from London

Beautiful mountain chateau

Posted Aug 2, 2016
Pros: lovely room, very comfortable bed, pool area and gardens very restful and well thought out, staff pleasant and helpful.
Cons: They seriously need to review the range of food and service at breakfast and think abut the restaurant prices, particularly at lunch
Location: Spa and villages to visit.
Lovely hotel in a beautiful position with good facilities and comfortable well equipped rooms. Beautiful room, very comfortable bed, pool area and gardens very restful and well thought out, staff pleasant and helpful. Gripes: Breakfast on the first day was chaotic. It seemed as though the waitresses were trying their best but the management was lacking. There were not enough places to sit and the food (although delicious) kept on running out. For a 22E breakfast I expect a better spread of fruit/cheeses etc and a decent coffee. Sevice was much improved on the other 2 days. The food in the restaurant was good but did not warrant the high prices and we ate out for dinner after the first night. In particular the prices for the lunchtime menu were extraordinary - 50 Euros for a charcuterie/cheese platter. It was a shame as we would have liked to stay by the pool and get a light lunch in the hotel but this was just not possible Pool on the roof is a bit odd as there is nothing else up there and when we tried to get drinks served there it took forever. Would we go back? Probably not as we felt a bit ripped off on the food and drink prices.
5 out of 5
Recommended
for Couples
by Jeremy from London, UK

Luxury in the mountains

Posted Sep 9, 2012
Pros: General ambience, dinner
Cons: Breakfast (as well as the cost the breakfast room is rather stuffy) Lack of electric points - had to unplug one of the few lights to use the laptop
Location: Hotel is where it is up a winding road from Prades because of the thermal baths but it is reasonably convenient for exploring the Tet valley/Canigou
Lovely hotel for a couple of days of extravagance. It has a small pool which seemed big enough (as it is not a large hotel. There is also a plunge pool on the roof which we didn't try. We enjoyed drinks on the terrace, and the lounges looked cosy if you're there at a colder time of year. Dinner expensive but worth it - really very good with friendly and helpful staff. Breakfast expensive but we thought not worth it (€25 for continental) - much better value in one of the small hotels below.