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Reviews of Hotel Moloka'i

3 out of 5
Hotel Moloka'i
1300 Kamehameha V Hwy, Kaunakakai, HI

Reviews

8.2

Very Good

Rating 10 - Excellent. 226 out of 589 reviews" "
Rating 8 - Good. 215 out of 589 reviews" "
Rating 6 - Okay. 105 out of 589 reviews" "
Rating 4 - Poor. 29 out of 589 reviews" "
Rating 2 - Terrible. 14 out of 589 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Michael D on Mar 26, 2024
Mahalo for your review

6/10 Okay

Robert Brent

Rooms were somewhat dirty.Dining was limited.Beach was muddy.No good snorkeling options.
Stayed 6 nights in Feb 2024
Response from Michael D on Feb 16, 2024
Aloha Robert Brent,Thank you for your feedback. We will strive to make each and every guest experience the best it can be.

8/10 Good

Paul

Old but Hawaiian
Stayed 1 night in Feb 2024
Response from Michael D on Feb 16, 2024
Aloha Paul,Thank you for your feedback.

2/10 Terrible

Irene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bye Bye Hotel Molokai
Bye Bye Hotel Molokai! In honor of my mom who taught me, "If you can't say anything nice, don't say anything at all!"
Stayed 1 night in Jan 2024
Response from Michael Drew on Jan 17, 2024
Aloha Irene,Thank you for taking the time to share your feedback about your recent stay. Please know that your feedback is extremely valuable to us and we will utilize your feedback by continuing to make each and every guest experience the best it can be. Our sincere apology for the issues you encountered while staying with us. We hope to be of service to you in the future. Mahalo

6/10 Okay

George

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is friendly. There is on property dining for lunch and dinner. Rooms need updating and better spot cleaning. Not many lodging options in the area other than condos.
Stayed 3 nights in Jan 2024
Response from Michael Drew on Jan 16, 2024
Aloha George,Thank you so much for your feedback. We will unitize your feedback as a training tool.Mahalo

2/10 Terrible

Irene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel Molokai!
Horrible Hotel Molokai! I was there in January and the Stench from the seaweed, sargassum, was unbearable! It upset your stomach! The managment either does NOT understand Customer Service, or does NOT care! The room had a "Creepy" feel to it. Something on the toilet near the handle...Gross! NO ALOHA SPIRIT at Hotel Molokai! :-(
Stayed 1 night in Jan 2024
Response from Michael Drew on Jan 16, 2024
Aloha Irene,Thank you for taking the time to share your feedback about your recent stay. Please know that your feedback is extremely valuable to us and we will utilize your feedback by continuing to make each and every guest experience the best it can be. Our sincere apology for the issues you encountered while staying with us.We hope to be of service to you in the future. Mahalo

8/10 Good

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old hawaii feeling
Stayed 1 night in Nov 2023
Response from Sonja on Nov 18, 2023
Mahalo and thank you for staying at Hotel Molokai.

10/10 Excellent

Derf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st visit to Molokai. Hotel was great for a quick island *checkout*. Nice apartment tyoe grounds layout and rooms. Wife LOVED the mattress. Solid food and cocktail service, modest but adequate pool and grounds. Appreciated the coin laundry. Would recommend and might return. Much more to see on Molokai.
Stayed 2 nights in Oct 2023
Response from Sonja on Nov 13, 2023
Aloha and Mahalo for your response. Thank you for staying at Hotel Molokai and we look forward to your return.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sonja on Oct 17, 2023
Mahalo for your response.

6/10 Okay

Kary

Traveled with family
Liked: Cleanliness, staff & service
Staff was real nice!!
Stayed 1 night in Sep 2023
Response from Sonja on Oct 6, 2023
Thank you for your response.

8/10 Good

Lionel, Walnut Creek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our waterfront unit was just that - within a few feet of very calm ocean waves. The onsite restaurant/bar was outstanding: the food, service, location, drinks and entertainment. the only complaint is that the a/c unit in the room was too small to get the temp down to where we like it.
Stayed 2 nights in Aug 2023
Response from Sonja on Aug 31, 2023
Thank you for your response. Your review of the a/c unit in the room has been considered and maintenance has been completed to bring it up to par.

10/10 Excellent

Janice

Traveled with family
Liked: Amenities, property conditions & facilities
Very nice staff.
Stayed 1 night in Aug 2023
Response from Sonja on Aug 4, 2023
Aloha and Mahalo for your response.

8/10 Good

Charissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roosters start crowing a little early!
Our stay was great. The only thing out of the hotel's control is the roosters crowing at 3 AM. Little rough - until I started sleeping with earbuds.
Stayed 5 nights in Jun 2023
Response from Sonja on Jul 17, 2023
Thank you for your response.

10/10 Excellent

Gilbert

Stayed 1 night in Jul 2023
Response from Sonja on Aug 1, 2023
Thank you for your response.

10/10 Excellent

Sharay

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet island living!!! oh, need to rid the chickens around the place. they came too close to us as we sat on our lanai.
Stayed 1 night in Jun 2023
Response from Sonja Domingo on Jul 1, 2023
Thank you for your response.

8/10 Good

Sherrilee

Business traveler
Liked: Staff & service
For an older hotel, the have done a great job of making it very comfortable.
Stayed 1 night in May 2023
Response from Sonja on May 15, 2023
Thank you for your response.

8/10 Good

Eugene H Robinson

Liked: Cleanliness, staff & service
Disliked: Amenities
The ocean front dining was incredible and the food was fantastic but the onsite restaurant does not let you charge to your room. The room was small and needs to be renovated. The property is otherwise well kept and clean.
Stayed 2 nights in Apr 2023
Response from Sonja on Apr 25, 2023
Thank you for your response.

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Sonja on May 12, 2023
Thank you for your response.

10/10 Excellent

Virginia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The genral feel of Aloha here. Not a commercialized tourist trap. Very laid back. Best food is Paddlers and Molokai puzza cafe. Be sure to go say hi at to Wailani at Something for Everybody..she is warm sunshine and the nicest person we met!! Her dad also does tours of the waterfall!!! Across the street you will find home made gifts made by local hawaiian artist atMolokai Art from the heart. We used the Hotel Molakai shuttle service and the driver was friendly and kind he also had good insight on local happenings!! Dinner and drinks are phenomenal at the hotel resturant and bar..I recommend the strawberry margarita (salted) or Aulani's famous long island iced tea!!! Mahalo nui loa Hotel Molokai!!! Come visit Arcata California soon!!
Stayed 1 night in Apr 2023
Response from Sonja on Apr 20, 2023
Thank you for your response.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quaint and lovely place! Will stay again!
Stayed 1 night in Mar 2023
Response from Sonja on Mar 30, 2023
Mahalo (Thank you) for your response.

10/10 Excellent

Kurt, Big Lake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For it being the only hotel available it was really very nice. The restaurant was fair. The staff and people of Molokai are very nice. Molokai is worth the trip and you can’t go wrong at this hotel.
Stayed 2 nights in Mar 2023
Response from Sonja on Mar 30, 2023
Mahalo (Thank you) for your response.

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property.Peaceful,beautiful scenery. The only suggestion i would have is a queen bed so there could be a little more room.
Stayed 2 nights in Mar 2023
Response from Sonja on Mar 30, 2023
Mahalo (Thank you) for your response.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are only 2 hotels on the island. The Molo’Kai Hotel is great. The restaurant has a nice bar and only serves dinner. The food was excellent. The king size bed was extremely comfortable. Room was well appointed with coffee maker, refrigerator, microwave, and even an ironing board and iron. Everyone was friendly. I recommend hiring a local guide to show you the sights. We did not rent a car. The roads can be very narrow and a bit treacherous. We did not have a chance to swim in their pool or go down to the beach which the restaurant overlooks. I would definitely go there again.
Response from Sonja on Mar 14, 2023
Thank you for your response.

2/10 Terrible

Anthonia

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2023
Response from Sonja on Mar 14, 2023
Thank you for your response.

10/10 Excellent

Joanna

Stayed 2 nights in Mar 2023
Response from Sonja on Mar 30, 2023
Mahalo (Thank you) for your response.

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
The grounds, location and view were all wonderful. The food at the restaurant was very good and reasonably priced. The view of the ocean from the restaurant was fantastic. The staff were all friendly and helpful.
Stayed 2 nights in Mar 2023
Response from Sonja on Mar 14, 2023
Thank you for your response.

2/10 Terrible

Narasimhan, issaquah

Traveled with family and small children
I didnot stay here as expedia search said this hotel is in maui bit did not show the address of hopel upon checkout. I googled and searched after booking and found it to be in a different island. I called expedia within 3 mins of booking and they said they cannot help me shame on expeida for doing a lousy job here and not able to fix their mistakes.
Stayed 1 night in Feb 2023
Response from Sonja on Mar 14, 2023
Sorry for the experience you had with Expedia. Thank you for your response.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Feb 2023
Response from Sonja on Feb 21, 2023
Thank you for your response.

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly!
Stayed 4 nights in Feb 2023
Response from Sonja on Feb 18, 2023
Thank you for your response.

2/10 Terrible

Tom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The water was out when we arrived and the staff didn't have a plan for us to get any water.
Stayed 1 night in Feb 2023
Response from Sonja on Feb 15, 2023
We apologize for the inconvenience this have caused you. Unfortunately the water shut off was due to a water main break outside of the Hotel property and we had no control over the situation. We will try to provide better accommodations next time.

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were wonderful especially front desk and security. Please recognize them. Mahalo.
Stayed 2 nights in Feb 2023
Response from Sonja on Feb 15, 2023
Thank you for your response.

2/10 Terrible

Myrna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I am a Native Hawaiian born and raised on the island of Kauai. I was in Molokai for a family funeral. My stay here was horrible. This hotel isn’t worth $250/night and up. The grounds are run down, with wood rot. Our balcony door couldn’t even slide open. The property is situated next to privately owned land and the first night there, they had a 5-band concert going until 1:45am. When I asked the front desk about a partial refund for that one night, they gave me the run around, said I should have cracked open a bee and
Stayed 3 nights in Feb 2023
Response from Sonja on Feb 15, 2023
Thank you for your response.

6/10 Okay

Gerald

Disliked: Staff & service, amenities, property conditions & facilities
It is one of only a handful of places to stay on Molokai so basically you have no choice.
Response from Kanani on Jan 12, 2023
Thank you for Staying with us. Happy New Years

6/10 Okay

Frank

10/10 Excellent

Kevin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Response from Sonja on Dec 26, 2022
Mahalo for your response.

10/10 Excellent

James, Chula Vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hawaii experience. Warm tropical.. excellent fresh pineapple 🍍
Stayed 1 night in Dec 2022
Response from Sonja on Dec 26, 2022
Mahalo for your response.

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Don't look for posh lodgings. Great view of water from beachfront rooms, but rooms are dated. Adding one more chair to each room would make a difference in comfort if it's raining.
Response from Sonja on Dec 26, 2022
Mahalo for your response.

6/10 Okay

Gopal

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Response from Sonja on Nov 13, 2023
Thank you for your response.

4/10 Poor

DAVID JAMES

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No electricity in the kitchen area.
Stayed 1 night in Dec 2022
Response from Sonja on Dec 5, 2022
Thank you for your response.

6/10 Okay

Robin Jody

Liked: Cleanliness, staff & service
Disliked: Amenities
Property very old and no improvements. Just seems to be hanging on. Staff were friendly. Restaurant was good. No room service if your stay is less than 5 days. Our room was clean and acceptable. As we came to learn it is the only hotel on the island which explains the unfortunate high room rates.
Stayed 3 nights in Nov 2022
Response from Sonja on Dec 5, 2022
Thank you for your response.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Moloka'i was fantastic. Service was exceptional, and the rooms were clean and tidy. Our stay was lovely.
Stayed 2 nights in Oct 2022
Response from Sonja on Oct 10, 2022
Mahalo for your response. We are happy to hear that you enjoyed your stay at Hotel Molokai.

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Sonja on Sep 5, 2022
Aloha Toni,Thank you very much for your response. We appreciate it.

8/10 Good

Joanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and nice, very convenient. Just a little hot; would have been nice to have air conditioning
Stayed 1 night in Aug 2022
Response from Sonja on Sep 3, 2022
Thank you for your response. For future reference you may contact the property directly to inquire about air conditioning.

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Ashley on Aug 20, 2022
Mahalo for your response.

10/10 Excellent

Elizabeth Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly. They go out of their way to make you comfortable. The hotel is older but it’s “old Hawaii” feel is just perfect. The gift shop is reopening soon and the restaurant will be under going a remodel. I want to return next year because I’m sure things will be even better.
Stayed 2 nights in Aug 2022
Response from Sonja on Aug 8, 2022
We appreciate your response.

8/10 Good

Deanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting and an Old Hotel well preserved. Cute units with wonderful mattresses!
Stayed 1 night in Jul 2022
Response from Sonja on Aug 3, 2022
Thank you for your response.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old-school spot
Great old-school spot. The room was dated but well maintained and unique. The bed was very comfortable. Can't beat the location. The attached restaurant is the best food on the island: be aware it closes early (like everything on Molokai).
Stayed 2 nights in Jul 2022
Response from Sonja on Jul 25, 2022
Thank you for your response. We are happy to hear you enjoyed your stay at Hotel Molokai.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay on Molokai, convenient location central to other areas on the island. Rooms are basic, but meets your needs. Molokai isn’t Maui, so adjust your expectation. Staff are very friendly and willing to help. Downside was their restaurant was closed on Monday, which I understand, everyone needs a day off. Where the Hotel might help is keeping a list of what is open on which days. Overall, I was satisfied.
Stayed 1 night in Jul 2022
Response from Sonja on Jul 16, 2022
Thank you for your response.

10/10 Excellent

Pearl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and food good
Stayed 4 nights in Jul 2022
Response from Sonja on Jul 16, 2022
Thank you for your response.

8/10 Good

Anthony I.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and intmate, beds were comfortable. Love the nostalgic style of the accomodations. Quiet and clean
Stayed 1 night in Jul 2022
Response from Sonja on Jul 5, 2022
Thank you for your response.