Ratings based on 456 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Lovely!!Posted Jul 1, 2017
Was at a wedding.. was lovely and very close to the venue.staff very attentive and helpful. One minor thing no tea or coffee facility in the room. Otherwise fantastic.
for Everyoneby A verified traveler from R
Fabulous hotel!Posted Jun 29, 2017
Absolutely fabulous hotel with a pool overlooking the lake. Staff really lovely too. Restaurants at hotel are excellent and the one overlooking the lake is very special. Slight downside is that location wise, there is little in Moltrasio and very few alternative eateries. If you want a relaxing base though this is the place. We also received an upgrade to the Imperiale Villa having booked a de luxe room.
for Everyoneby A verified traveler from UK
Traditional hotel in good location.Posted Jun 3, 2017
Pros: Location, large room, view.
Cons: Quality could be better, more TV channel choice, better breakfast.
Location: Lake Como is magnificent, with plenty of sights and walks.
Overall, good, I would probably stay again. Was a bit difficult to find, with my satnav taking me down some strange streets. I stayed on the lake house, which had a good atmosphere. The room was large with a great view but it wasn't in great condition and there were hairs in the bath. The TV channel choice was terrible (only BBC news), as was the breakfast - but then breakfast usually is in Italy.
by A verified traveler
They have what they say and its a great hotel.Posted Apr 23, 2017 on Hotels
I was skeptical about this place as some of the reviews were disparaging. This was Easter with my husband and 17 year old daughter. The hotel is a remodeled 19thc villa. the main lobby blends the new with the old part of the façade to give you an atrium feeling. Its lovely as the area is tight, the streets, the roads and everything is compressed so the open soaring ceilings of the lobby is a luxurious feeling to come into from the street. We had a deluxe room facing a lovely garden on the second floor; rm 232. It was huge and had a lovely terrace to listen to the church bells. The infrastructure was of the highest standard. Lighting every area with inset lighting and dimmers in a coffered ceiling. There was plenty of room and the AC was great as well as the heat which at this time of year is important to be able to regulate as its hot in the day and cold at night. The beds were amazing and my husband and I shared an extra king with beautiful linens and great pillows. My daughter had a regular single bed. We stayed 6 nights so it was important to have comfort with enough space. The bathroom was also of the highest standard and all marble with rain shower head and walk in glass. Counter for putting toiletries handy. Our room included breakfast which was above the norm with full eggs and bacon and lovely homemade cakes and great warm baguettes,artisanal yogurt, fruits, the best. Our room included use of the spa and gym was fantastic too. Staff all great.
Posted Apr 8, 2017 on Hotels
Shoddy property conditionPosted Jan 9, 2017 on Hotels
The furniture is so outdated in lobby & other areas, nothing matches or is even color coordinated, shoddy - nothing grand about this hotel at all for the price
for Everyoneby A verified traveler from Florida
Beautiful hotel with comfort, charmPosted Dec 4, 2016
Beautiful hotel with comfort, charm, walking distance to ferry. Scenic views from hotel and dining area of garden and beautiful mountains with homes as well as the lake views with mountains at the restaurant. Delicious food. Relaxing spa experience. Relaxing teas, sauna, salt room, jets with aroma therapy. Pleasant staff, helpful.
for Couplesby A verified traveler
Quiet location, excellent facilities.Posted Oct 28, 2016
Pros: Location and accessibility. Breakfast.
Cons: Cost of spa facilities. Very limited choice for meals other than breakfast.
Location: Late October limited things to do, summer things would probably be quite different. Ferry very accessible. Outside hotel not a lot to do!
Comfortable room with lake views, all the usual facilities you would expect. Coffee machine in rooms, no instructions, we were supplied with a kettle for tea on request. Courteous and very helpful staff. Exceellent spa facilities but at an extra cost of 20 euro per visit - expensive!! Only one restaurant open in late October so limited choice of where to eat in the evenings in the locality. Extremely limited choice if you want food midday - this aspect was very disappointing and not good enough in my opinion for a hotel of this type and cost. Fabulous setting for outdoor pool, on lakeside for the summer season. Access to other villages via ferries excellent.
for Everyoneby A verified traveler from Toronto
Beautiful country! Lovely hotel.Posted Oct 17, 2016
Pros: Rooms were large, comfy, inviting. Comfortable bed, nice bedding.
Cons: The only negative was the floor needed to be swept or vacuumed.
Location: Easy to find with our GPS. The boat taxi was just down the driveway. Area was quiet and tranquil.
We enjoyed our stay, comfortable room, good view from our terrace, friendly hotel staff. Great welcome.......very convenient facilities.....enjoyed breakfast, it was delicious! Very good restaurants with in walking distance...lots to see and do!
by A verified traveler
Posted Oct 17, 2016 on Hotels