Get an overview of this hotel4-star hotel with restaurant and outdoor pool

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Business center

Location

Located in the heart of Mombasa, this hotel is within 6 mi (10 km) of Voyager Beach, Fort Jesus, and Haller Park. Leisure Golf Club and Nguuni Nature Sanctuary are also within 6 mi (10 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 100 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find balconies, minibars, and room service.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Creekside Hotel provides a 24-hour fitness center and a children's pool. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and a garden. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Creekside Hotel is a smoke-free property.

  • Newspapers in lobby (surcharge) 
  • Elevator/lift 
  • Rooftop terrace 
  • Number of bars/lounges - 2 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • Meeting rooms 2 
  • Restaurant 
  • Year Built 2013 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Smoke-free property 
  • Children's pool 
  • RV, bus, truck parking 
  • Area shuttle (surcharge) 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Airport transportation 
  • Laundry facilities 
  • Total number of rooms - 100 
  • 24-hour fitness facilities 
  • Number of floors - 5 
  • Number of buildings/towers - 2 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, RV, bus, truck parking

Room Amenities

  • Pay movies 
  • Balcony 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Gourmet A La Creek - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Bicycle rentals nearby 
  • Scuba diving nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 3500.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available

Fees

You'll be asked to pay the following charges at the property:
  • Christmas Eve (24 December) Gala Dinner per adult: KES 2500
  • New Year's Eve (31 December) Gala Dinner per adult: KES 2500
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: KES 850 per person (approximately)
  • Airport shuttle fee: KES 1700 per person (one-way)
  • Rollaway bed fee: KES 3500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Plus Creekside Hotel Mombasa
  • Best Western Plus Creekside Mombasa
  • Best Western Plus Creekside
  • Creekside Hotel Mombasa
  • Creekside Mombasa
  • Best Western Plus Creekside Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • Creekside Hotel is listed in the 2016 Travel + Leisure 500.

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