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Guest reviews

6 reviews
Guests rated this property 2.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationNguuni Nature Sanctuary13 min walk
Popular LocationLeisure Golf Club13 min walk
Popular LocationHaller Park2 min drive
AirportMombasa (MBA-Moi Intl.)16 min drive

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  • Apartment, 2 Bedrooms

    Room amenities

    • Sleeps 4
    More detailsApartment, 2 Bedrooms
  • Standard Single Room

    Room amenities

    • Sleeps 1
    More detailsStandard Single Room
  • Standard Double or Twin Room

    Room amenities

    • Sleeps 2
    More detailsStandard Double or Twin Room

About this area

Mombasa

Located in Mombasa, Milele Beach Resort is on the beach. The area's natural beauty can be seen at Nyali Beach and Bamburi Beach. Wild Waters and Mamba Village are also worth visiting.
Visit our Mombasa travel guide
View in a map
Popular Location

What's nearby

  • Bamburi Beach - 9 min walk
  • Nguuni Nature Sanctuary - 13 min walk
  • Leisure Golf Club - 13 min walk
  • Haller Park - 2 min drive
  • City Mall - 5 min drive

Getting around

  • AirportMombasa (MBA-Moi Intl.) - 16 min drive

Restaurants

  • Cheers — 12 min walk
  • Sheba — 19 min walk
  • Il Covo Bamburi — 3 min drive
  • Sea Haven — 6 min drive
  • Smugglers Cove Seafood — 6 min drive

About this property

Milele Beach Resort

3-star hotel on the beach, near Bamburi Beach
Along with an outdoor pool, this smoke-free hotel has spa services and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 66 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include balconies or patios, free bottled water, and showers.
Milele Beach Resort offers 66 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Beachfront location
  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk

Policies

Check-in

Check-in from noon - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Milele Beach Resort Mombasa
Milele Beach Mombasa
Milele Beach
Milele Beach Resort Hotel
Milele Beach Resort Mombasa
Milele Beach Resort Hotel Mombasa

Frequently asked questions

Does Milele Beach Resort have a pool?
Yes, this property has an outdoor pool.
Is Milele Beach Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Milele Beach Resort?
Self parking is free at this property.
What time is check-in at Milele Beach Resort?
Check-in is from noon–anytime.
What time is check-out at Milele Beach Resort?
Check-out is at 10 AM.
Where is Milele Beach Resort located?
Nestled on the beach, this Mombasa hotel is within 1 mi (2 km) of Nguuni Nature Sanctuary and Bamburi Beach. Nyali Beach is 2.5 mi (4.1 km) away.
2.2
5 - Excellent
1
4 - Good
0
3 - Okay
1
2 - Poor
1
1 - Terrible
3

2.7/5

Cleanliness

4.0/5

Staff & service

3.0/5

Amenities

1.8/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
The beach front is great. The food and service was great. The rooms are not in good condition more so the apartments. We had to be moved from the apartments to double rooms. Swimming pools is filled with locals over the weekends with loud music.
Stayed 3 nights in Aug 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel I have stayed at in Kenya. 1 towel for 2, no soap to wash, A/C did not function, no TV. At restaurant, I looked at the menu and asked for mutton, answer "Sorry, no mutton!" I asked for prawns. "Sorry, we have no prawns." I asked for fish filets. So, no fish fillets!" I walked out and had dinner at a beach restaurant. To top it all, upon our arrival, the receptionist informed us that the hotel had not received any information from Expedia. So I had to register and pay cash. THE WORS HOTEL IN KENYA AFTER STAYING AT AT LEAST 15 HOTWLS SINCE 2016!!! IN THE SWIMMING POOLS, ONE CAN ONLY STAND. THEY WERE BOTH OVERCROWDED!
Stayed 1 night in Dec 2018

1/5 Terrible

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Photos can fool you
Positive first, the staff was wonderful. Well, that's all on the positive. Yes there is humidity in Mombasa but these fixtures have not been maintained or replaced, at all. Blood on the pillow case ane comforter, glasses not clean, towels worn thin, I could go on. Great concept, poor execution. What restaurant. Luckily we only went for breakfast and that was sad at that. No pool umbrellas, no chaise or chairs to sit and look at the ocean. I won't even begin to talk about the number of daily visitors that don't enable an overpaying resident to use the facilities.
Stayed 4 nights in Dec 2017

1/5 Terrible

Sad face IconDisliked: Property conditions & facilities, room comfort
Frustrating
I spent 2.5 hours for check in. The manager said to me that their hotel doesn't have a contract with Expedia, the hotel management has been changed, my Expedia voucher is strange, she didn't know the phone numbers indicated there and even welcome mail sent to me the day before check in didn't convince her. She said that it would be better to pay in cash to hotel and later on ill be capable to recover my payment to Expedia. I said that something was definitely wrong in her position and I didn't believe that Expedia could make such a mistake. Finally, after couple hours and several calls to the numbers indicated in voucher she convinced someone to transfer money to them I was given the room and the card with WIFI network names and passwords. I was quite surprised when I couldn't detect any of these networks in my room...:-))) then, hotel staff started to check all available rooms for wifi network availability and I was moved to other room where I still couldn't get connection. I left hotel to do something in town while they had to fix wifi issues. The water in shower is coming out by drops, it was almost impossible to take a shower. The next morning, there were not water in shower at all. The fittings and pipelines are rasted and faulty, the cold water line is not working at all. Finally WIFI was fixed with very weak signal which periodically disappeared at all.... Air Conditioner is very noisy, TV has only two channels, one is a local channel and National Geographic....
Stayed 3 nights in Nov 2017

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, room comfort
Absolutely wonderful
We were a late booking so pleasantly surprised with the friendliness and efficiency of the staff. We had an experience we will never forget. Thank you for looking after us. We will be back.
Stayed 1 night in Jul 2017

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