Get an overview of this hotel3-star hotel with free breakfast and coffee shop/café

Popular property highlights

Free breakfast
Free parking
Free WiFi
Laundry facilities
24/7 Desk


Located in the heart of Mombasa, this hotel is within a 10-minute walk of Holy Ghost Cathedral and Jain Temple. Fort Jesus and Shree Cutch Satsang Swaminarayan Temple are also within 1 mi (2 km).

Hotel Features

This hotel features a coffee shop/café, a rooftop terrace, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room, and laundry facilities are onsite.

Room Amenities

All 30 rooms provide free WiFi, 24-hour room service, and TVs. Guests will also find refrigerators, ceiling fans, and showers.

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary.

  • Safe-deposit box at front desk 
  • Express check-in 
  • Luggage storage 
  • Coffee/tea in common areas 
  • Rooftop terrace 
  • ATM/banking 
  • 24-hour front desk 
  • Laundry facilities 
  • Free breakfast 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Total number of rooms - 30 
  • Television in common areas 
  • Coffee shop or café 
  • One meeting room 
  • Free self parking 
  • Free WiFi 
  • Number of floors - 2 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Ceiling fan 
  • Shower only 
  • Free WiFi 
  • Refrigerator 
  • Private bathroom 
  • Air conditioning 
  • Television 
  • Desk 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 

Where to Eat

A complimentary breakfast is offered.

Kitobero Cafe - This café specializes in African cuisine and serves lunch only. Open select days.

24-hour room service is available.

Hotel Policies


Check-in time starts at noon

Check-in time ends at 4 AM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
No pets or service animals allowed
24-hour check-in


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: KES 1500 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • New Palm Hotel
  • New Palm Tree
  • New Palm Tree Hotel
  • New Palm Tree Hotel Mombasa
  • New Palm Tree Mombasa

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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