Ratings based on 417 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from UK
very nice hotelPosted Mar 6, 2018
Pros: It is so near the beach
Cons: Bathrooms need improvement
Location: Town centre is near by there are good restaurants and market
Our stay at the Voyager was a memorable one we celebrated our 40th anniversaries the staff were just wonderful can't thank them enough just keep it up. We have already decided to go back with the family.
for Everyoneby A verified traveler from London, UK
February breakPosted Mar 3, 2018
Pros: spacious and relaxing, even though this hotel is quite big, it did not felt overcrowded, you can easily find plenty of sunbeds around the pools
Cons: bathrooms needs refreshments, every room should have fridge available, more informations could be given to the guest about the hotel amenities
Location: location is amazing,didnt really go outside of the resort apart of the safari trip to tsavo national park which I highly recommend.
we`ve had an amazing time even though it did not started smoothly but Beauti has been excellent and went above and beyond to fix all the issues and made our stay unforgettable. Thank you Beauti!
for Everyoneby A verified traveler
Voyager Beach resort MombasaPosted Mar 2, 2018
The most amazing place I have stayed at even down the beach wasn't too bad great experience had by both
by A verified traveler from London
Started well but fell short of what we expectedPosted Feb 26, 2018
Cons: Guest management and hotel needs upgrading
Check in was fine but when we got our room which was a superior with king bed overlooking the beach we found no water to safely clean our teeth and the toilet blocked. From this point it got worse! We had sun loungers and we decided to get something to eat from the sports bar which was a little walk. We left our stuff on the loungers next to some other guests. On return we found our stuff gone and loungers too??? On asking the other guests, we found out that the staff had decided to take our stuff and gave our beds away! I showed my annoyance to the manager and ask him why he had done this but got no answer of satisfaction. I then found that the staff had lost some things of ours, I.e Bluetooth speaker and lotion. They told me that they were not there but after returning to the spot we found the lotion which proved that the staff were careless with our property. We complained to the hotel duty manager but might have well as stuck my head in the sand. So now, on the 3rd day of our stay and one £80 Bluetooth speaker lost by the staff and not even a hint of something done about it, we go back to our so called ‘superior room’ to find it flooded from the toilet. Final straw time and time to talk again to the head in the sand manager! You guessed it, sorry was all we got but he offered us an upgraded room for our last night. Our upgraded room consisted of a double bed. Hang on, am l missing something here? Upgrade from a king size to a double?? Oh no, never again. 2 star hotel!
for Everyoneby A verified traveler from NYV
From NYC to Mombassa!Posted Feb 23, 2018
We had a wonderful time at this hotel. Staff were very friendly and helpful from the beginning to the end. Check in was very easy, the room was amazing with a great ocean pool view. The food was great, even thou the drinks were not strong, the bartenders were fine with adding more alcohol without any drama. We decided to extend our stay one more night and the guy at front desk, oh Gosh, forgot his name, was able to keep us in the same room. Special shout out to one of the managers, Linnah Maina, who went out of her way, above and beyond, and helped us buying train tickets with her personal account (as you need one on your phone to buy tickets online). I definitely recommend this hotel!
for Everyoneby A verified traveler
Posted Feb 21, 2018
Location: Not much to do nearby
Typical mzungu beach resort with better food. The buffet at breakfast and dinner was quite impressive.
for Everyoneby A verified traveler from Marrickville
Great holiday hotelPosted Feb 10, 2018
Pros: Staff, facilities (pools, bars etc)
Cons: Internet was pretty bad and the food was occasionally not that interesting (but very good at other times)
Location: Mombasa: what's not to like?
There on business, but hard to stay focused as the beach and pools were so inviting. Very friendly and helpful staff
for Everyoneby A verified traveler from London
Just perfectPosted Jan 30, 2018
The hotel has become even better than it was 2 years ago, I love the staff and attention they give you, the food, the comfort, the atmosphere, the cleanliness and the welcome as you walk in from the gate. If anyone has a problem all I can say is they are the problem!
for Everyoneby A verified traveler from Newmilford, new jersey
Clean hotelPosted Jan 30, 2018
Staff very friendly and helpful . Very nice beach. Food was great . Room ok but check in very slow
for Everyoneby A verified traveler from Nairobi
Voyager stayPosted Jan 27, 2018
Nice big hotel and they are able to handle a huge number. Staff very helpful though not much for kids to do they don't have real kids park. The all inclusive offer is interesting but quality of drinks used on cocktails is ish ish. Overall very nice place