Exterior

Reviews of Hotel Novotel Monte Carlo

3 out of 5
Hotel Novotel Monte Carlo
16 Boulevard Princesse Charlotte, Monte Carlo, Monaco

Reviews

8.6

Excellent

Rating 10 - Excellent. 355 out of 672 reviews" "
Rating 8 - Good. 216 out of 672 reviews" "
Rating 6 - Okay. 51 out of 672 reviews" "
Rating 4 - Poor. 29 out of 672 reviews" "
Rating 2 - Terrible. 21 out of 672 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Janet

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I bought a three night stay during ocean week as a non-refundable stay. A family emergency arose and I asked if I could secure a refund. The manager asked for proof of the emergency so I provided a note from the hospice which he refused to accept. CRUEL. In addition to the particularly ruthless manager, the location is challenging for walking, very steep and hilly, the rooms are tiny with limited facilities, the beds are uncomfortable and sit almost on the ground. They are on metal risers so they can be raised and lowered. I do not recommend.
Stayed 3 nights in Mar 2024

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Juliana

Traveled with partner
Liked: Amenities
We had a wonderful stay. We came in the winter so, it would be less with people. I wish the pool was inside or heated. Other then that wonderful hotel!
Stayed 2 nights in Mar 2024

6/10 Okay

Brandon

Liked: Cleanliness
Disliked: Property conditions & facilities
Much smaller than expected. Plus iron was broken before.
Stayed 2 nights in Mar 2024

6/10 Okay

Heidi, Montoursville

Traveled with family
The hotel is well situated near the train station and walkable to casino area and marina. The room was average — fridge/minibar didn’t work, the door had to be slammed to catch the locking mechanism otherwise could push open the door, not sure if the air con worked (opened the door to regulate room temperature), hair dryer was weak, and lots of dust bunnies under the sofa bed! The water pressure and temperature was good. The included breakfast was good — lots of variety and good taste. Overall, liked the hotel but felt like the room I received was a back up room that doesn’t get used much.
Stayed 2 nights in Feb 2024

4/10 Poor

Janusz

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Phineas

Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good 👍
Stayed 5 nights in Jan 2024

8/10 Good

Kin Man

Stayed 1 night in Jan 2024

10/10 Excellent

Cora

Stayed 4 nights in Jan 2024

6/10 Okay

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property for a quick stay. The staff was very friendly and helpful. The place was very clean and pretty. The main downfall for us was the pillows on the bed. The mattress was memory foam and top notch but I guess all the budget went to that because the pillows were probably the worst we’ve ever slept on in a hotel. Almost like a sofa throw pillow put on a bed. Also the rooms AC was lackluster with no airflow so we felt hot and stuffy. I would recommend this hotel for a quick stay as it’s perfectly located and walkable to everything. Just bring your own pillow.

10/10 Excellent

NAIDELIA

Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very well located.
I stayed at the hotel for 5 nights and overall it was as expected. Our room had a balcony, lots of light and space. The hotel provided free water every day, the only problem was that the mini bar in our room wasn't working and my bed cushion wasn't very comfortable. My friend said hers was ok. But I would still stay at this hotel again.
Stayed 5 nights in Dec 2023

8/10 Good

Daniel

Stayed 1 night in Dec 2023

6/10 Okay

Dakota

Liked: Staff & service
I like
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for Monaco. Parking a must.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rambod

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Novotel of Monte Carlo and I must say, it was an absolutely incredible experience. From the moment I stepped foot into the hotel, I was greeted with warm smiles and exceptional service that continued throughout my entire stay. The location of the hotel is simply unbeatable. Situated in the heart of Monte Carlo, it offers breathtaking views of the Mediterranean Sea and is just a stone's throw away from all the major attractions and landmarks. Whether you're interested in exploring the famous Casino de Monte-Carlo or simply taking a leisurely stroll along the beautiful Promenade des Anglais, everything is conveniently within reach. The rooms at the Novotel are nothing short of luxurious. Spacious, elegantly decorated, and equipped with all the modern amenities one could ask for, they provide the perfect sanctuary after a long day of sightseeing. The beds are incredibly comfortable, ensuring a restful night's sleep, and the soundproofing is so effective that you would never know you're in the heart of a bustling city. One of the highlights of my stay was the exceptional dining experience at the hotel's restaurant. The menu offers a wide variety of delicious dishes, expertly prepared by talented chefs. The quality of the food was outstanding, and the attentive staff made sure that every meal was a memorable one. Whether you're in the mood for a gourmet dinner or a casual lunch by the pool, the Novotel has you covered.
Stayed 3 nights in Nov 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

wariz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Nov 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet room. Space for kids. Good breakfast. Easy parking.
Stayed 3 nights in Nov 2023

8/10 Good

Nadine

Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The cleanliness of the bathroom could have been a bit better (e.g. the make up mirror clearly hadn‘t been cleaned and still had finger prints from the person who had used it before, the shower gel was almost empty and didn‘t get refilled, the sanitary bags in the toilet also didn‘t get refilled after they were out). Apart from that the room was clean, also spacious, connecting my devices with the smart TV worked well. The food was excellent.
Stayed 5 nights in Nov 2023

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Monte Carlo
Excellent, reasonably priced option for Monte Carlo, easy walking distance to everything, easy parking and such a fun place! Clean and modern, friendly service. Would absolutely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

zolman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location
Stayed 1 night in Sep 2023

10/10 Excellent

MABEL, San Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Servin!
Stayed 1 night in Sep 2023

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not again.
Handicap room, the super soft terrible bed and specialized handicapped bathroom furnishings were a hindrance. Awesome service and awesome location but the prices for this weekend were higher than Royal San Remo **** star!
Stayed 1 night in Sep 2023

6/10 Okay

Bashar, Amman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it’s a very good hotel, but value for money not that great. Room bed was for one person, too small for 2 people. We booked a 2 double bed room but when we checked in, we were offered a one bed room, which we thought would be a king size or at least a queen size bed but apparently it wasn’t. Also the mattress was not comfortable at all. For the price, I expected a much better quality room.
Stayed 1 night in Sep 2023

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here to see Monaco! Done so twice!
Stayed 3 nights in Aug 2023

6/10 Okay

Nurfarah

Stayed 3 nights in Aug 2023

2/10 Terrible

Zoltan

Stayed 6 nights in Aug 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Markus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Far better than I would have expected. It's in an excellent part of town. You can pretty much walk to any of the typical destinations within a few minutes. And while not totally cheap, it is far less expensive than I would have expected this type of property to be.
Stayed 2 nights in Aug 2023

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me definitely more than a 3 star hotel in UK terms, very clean, extremely polite staff who put up with our lack of French speaking, really impressed.
Stayed 4 nights in Aug 2023

10/10 Excellent

Henry, Wooster

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location in Monaco! A 3 minute walk from the train station and a 5 minute walk to the Casino..really clean hotel with a good size room/bed and a nice modern bathroom (separate toilet area) ..lobby area is lovely and bright and the pool area is small but pleasant. . It does feel a bit cramped on a busy day! Overall it’s a very nice hotel with lovely staff who were friendly and helpful. Would definitely recommend if staying in Monaco and will return for sure!
Stayed 1 night in Jul 2023

10/10 Excellent

Beatriz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel close to everything.
Stayed 2 nights in Jul 2023

10/10 Excellent

Gerda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

JAMES

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very bright and modern and nicely furnished. Only ate once at the hotel as service was poor although the waiter was friendly. Very efficient and welcoming check in, check out very quick. Pool was closed for a day and a half for undisclosed reasons
Stayed 5 nights in Jul 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very close to Marina and Monte Carlo casino. Staff was very friendly and helpful.
Stayed 1 night in Jul 2023

2/10 Terrible

Hassan

Stayed 1 night in Jul 2023

10/10 Excellent

Mirela

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there July 12.03 and I can honestly say it’s beautiful. Extremely clean and service was wonderful! Take advantage of breakfast it’s delicious and clean!!!
Stayed 4 nights in Jul 2023

8/10 Good

Emi

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

2/10 Terrible

Ahmad

Disliked: Cleanliness, property conditions & facilities
AC didn’t work on heat wave day property was very unclean and dirty they gave us a dirty room that was not even cleaned after the previous gusts left
Stayed 2 nights in Jul 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jayanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Stayed 2 nights in Jul 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel overall where you have that feeling of being on a much more expensive resort. We will definitely be back at this place! 5 stars
Stayed 4 nights in Jun 2023

10/10 Excellent

Justin Troy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the train station. Good breakfast and facilities… will stay there again,
Stayed 3 nights in Jun 2023

6/10 Okay

Sharon

Stayed 1 night in Jun 2023