Junior Suite | Premium bedding, minibar, in-room safe, desk
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Reviews of Hotel Port Palace

4 out of 5
Hotel Port Palace
7 Avenue J.F. Kennedy, Monte Carlo, Monaco

Reviews

9.0

Wonderful

Rating 10 - Excellent. 486 out of 770 reviews" "
Rating 8 - Good. 209 out of 770 reviews" "
Rating 6 - Okay. 43 out of 770 reviews" "
Rating 4 - Poor. 16 out of 770 reviews" "
Rating 2 - Terrible. 16 out of 770 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Caroline

Traveled with partner
We have been coming to the hotel now for thirteen years, however felt quite disappointed on this occasion. On arrival we went to our room on the 5th floor. Little did we know how utterly noisy this one. As we were directly under the restaurant. All through dinner service till approx 3am we had to endure tables scraping and consistent noise, then for breakfast service from approx 5:30am. This happened on both Friday and Saturday. Sunday we managed to savage a little sleep but our short stay was over. The cleanliness and amenities in the room were very disappointing under the dressing table area by the bin it looked as though someone had thrown a drink up the wall but this had not been cleaned, we had to ask for toilet paper, and on this occasion we actually did require the seeing kit and this was empty. The breakfast has always been small and delicious, however every morning the hot items were freezing cold and very rarely replenished. It’s like the standards have slipped sadly. And they me be very minor things but this isn’t the standard other guests would expect when maybe visiting for the first time. We always favoured the Port Palace over any of the other hotels due to the location. However I do feel there are now far better hotels for sometimes a lot less money. Very dissatisfied on this occasion.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fantastic views of the harbour and Grand Prix track and all the amazing yachts. Staff extremely welcoming, and friendly, hotel clean, rooms well equipped (except the lack of coffee/tea in room however we had read reviews about this so took our own). Regular room service, also opportunity not to be disturbed in the morning and cleaners would come back in the afternoon if sign changed over later in day! ! Only issue we had was trying to work out the lights - some lights appeared to be on a sensor and nighttime difficult to operate so has to turn all off and use a torch fir bathroom visits so as not to light the whole room up. Lovely welcome touch of chocolates and wine in our room as a honeymoon treat Definitely recommend this hotel and would stay here again if I ever get to visit Monaco again!!
Stayed 4 nights in Apr 2024
Response from HOTEL PORT PALACE on Apr 16, 2024
Dear Guest,Thank you for your kind feedback! We are glad that you enjoyed your stay with us :) We hope to welcome you very soon,Best regards,Sales & Marketing Team

10/10 Excellent

pardip singh

Stayed 4 nights in Mar 2024

10/10 Excellent

Marisela

Traveled with family
Great views and walking distance from casino and shops
Stayed 2 nights in Jan 2024
Response from HOTEL PORT PALACE on Jan 31, 2024
Dear Guest,On behalf of the Hotel Port Team, we would like to thank you and we appreciate your favorable comments!Hoping to see you very soon!Sales and Marketing Team

10/10 Excellent

Teresa

Stayed 1 night in Jan 2024
Response from HOTEL PORT PALACE on Feb 28, 2024
Dear Guest,Thank you for your kind feedback! We are glad that you enjoyed your stay with us :) We hope to welcome you very soon,Best regards,Sales & Marketing Team

10/10 Excellent

Severine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and beautiful view
Amazing location, beautiful view on the port, spacious room and an excellent service with a really nice and attentive staff. My favorite hotel to stay in Monaco!
Stayed 5 nights in Dec 2023
Response from HOTEL PORT PALACE on Jan 31, 2024
Dear Guest,Thank you for your kind feedback! We are glad that you enjoyed your stay with us :) We hope to welcome you very soon,Best regards,Sales & Marketing Team

10/10 Excellent

Ian, Tokyo

Stayed 3 nights in Dec 2023

10/10 Excellent

Roger

Stayed 4 nights in Oct 2023

10/10 Excellent

Valentino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that we have ever stayed at. Staff was amazing. Room was super clean and very comfortable. We are looking forward to staying here again.
Stayed 1 night in Sep 2023
Response from HOTEL PORT PALACE on Oct 9, 2023
Dear guest,Thank you for your taking the time of posting a comment on our property. We are glad that you had a good stay with us :)We hope to welcome you again very soon !Best Regards,Sales and Marketing Team

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A prime location to see the sites of Monaco during our short visit.
Stayed 2 nights in Sep 2023
Response from HOTEL PORT PALACE on Oct 6, 2023
Dear guest,Thank you for your taking the time of posting a comment on our property. We are glad that you had a good stay with us :)Best regards,Hotel Port Palace Team

10/10 Excellent

Daleep

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot! Friendly and helpful staff.
Stayed 1 night in Sep 2023
Response from HOTEL PORT PALACE on Oct 6, 2023
Dear Guest,On behalf of the Hotel Port Team, we would like to thank you and we appreciate your favorable comments!Hoping to see you very soon!Sales and Marketing Team

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 1 night in Sep 2023
Response from HOTEL PORT PALACE on Oct 6, 2023
Dear Guest,The entire Port Palace team thank you for your positive review.We are delighted to hear that you had a pleasant stay.Hoping to see you soon,Best Regards,Hotel Port Palace Team

10/10 Excellent

ILHAMSJAH

Stayed 1 night in Sep 2023
Response from HOTEL PORT PALACE on Oct 6, 2023
Dear Guest,On behalf of the Hotel Port Team, we would like to thank you and we appreciate your favorable comments!Hoping to see you very soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from HOTEL PORT PALACE on Oct 6, 2023
Dear Guest,Thank you for your kind feedback! We are glad that you enjoyed your stay with us :) We hope to welcome you very soon,Best regards,Sales & Marketing Team

10/10 Excellent

Ramin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, excellent staff, excellent room.
Stayed 1 night in Aug 2023
Response from HOTEL PORT PALACE on Oct 6, 2023
Dear Guest,The entire Port Palace team thank you for your positive review. Furthermore, we are very touched and delighted that you chose our hotel for such a special celebration.Hoping to see you soon,Best Regards,Hotel Port Palace Team

8/10 Good

ignacio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
In general property is very good and a good location, Check-in was not a good experience, We have to wait after check-in hours when everybody else was getting their room as soon as they were getting to the location.
Stayed 2 nights in Aug 2023
Response from HOTEL PORT PALACE on Oct 6, 2023
Dear guest,We are very sorry for these inconveniences and we will not fail to report them.However, we hope to see you again in our establishment and we will take care to welcome you to the best of our ability.Best Regards,Hotel Port Palace Team

10/10 Excellent

Lyndsey

Stayed 2 nights in Aug 2023
Response from HOTEL PORT PALACE on Oct 6, 2023
Dear Guest,Thank you for taking the time to leave a review! We are delighted that your stay went well.We hope to welcome you again very soon!Best Regards,Hotel Port Palace Team

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super room with fabulous views
Stayed 1 night in Aug 2023
Response from The Reservation Department on Aug 18, 2023
Thank you for kind feedback.Looking forward to welcoming you again in Port Palace Hotel.Best Regards,

10/10 Excellent

Richard

Stayed 2 nights in Aug 2023
Response from The Reservation Department on Aug 18, 2023
Thank you for kind feedback.Looking forward to welcoming you again in Port Palace Hotel.Best Regards,

10/10 Excellent

Bidywati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located, view is beautiful. Convenient to everything. Lovely people, very helpful and cordial. Expensive but highly recommended.
Stayed 2 nights in Jul 2023
Response from The Reservation Department on Aug 18, 2023
Thank you for your kind feedback.Looking forward to welcoming you again in Port Palace Hotel.Best Regards,

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the breakfast was delicious, and the room was beautiful. Thank you!
Stayed 3 nights in Jul 2023
Response from The Reservation Department on Aug 18, 2023
Thank you for kind feedback.Looking forward to welcoming you again in Port Palace Hotel.Best Regards,

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Jun 2023
Response from The Reservation Department on Aug 18, 2023
Thank you for your kind feedback.Looking forward to welcoming you again in Port Palace Hotel.Best Regards,

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful view of the water with our large, spacious room. Timothy was unbelievably helpful and recommended/secured 2 amazing restaurants for us. The location was perfect and easy to get to all of the shopping/casinos. We would definitely stay here again.
Stayed 2 nights in Jun 2023
Response from The Reservation Department on Aug 18, 2023
Thank you for kind feedback.Looking forward to welcoming you again in Port Palace Hotel.Best Regards,

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from The Reservation Department on Aug 18, 2023
Thank you for your kind feedback.Looking forward to welcoming you again in Port Palace Hotel.Best Regards,

10/10 Excellent

Nima

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service
Stayed 2 nights in Jun 2023
Response from The Reservation Department on Aug 18, 2023
Thank you for your kind feedback.Looking forward to welcoming you again in Port Palace Hotel.Best Regards,

10/10 Excellent

maria

Stayed 3 nights in Jun 2023

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay. Friendly staff. Excellent location. Walking to old town and the casino. Beautiful views. Worth every penny
Stayed 3 nights in Jun 2023

10/10 Excellent

Dwane, Arouca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very friendly staff, very good room
Stayed 5 nights in May 2023

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location right on the race track. The restaurant is very nice and food is amazing
Stayed 2 nights in May 2023

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel, located on the F1 track, and only a few minutes walk to the world famous Monte-Carlo Casino.
Stayed 2 nights in May 2023

10/10 Excellent

Vojislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Moumi on May 23, 2023
Thank you for your stay, hope to see you again !Kind Regards,

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff. The AC was not working good in our room but quickly the staff changed us. great location!
Stayed 1 night in Mar 2023
Response from Moumi on May 23, 2023
Thank you for your stay, hope to see you again !Kind Regards,

10/10 Excellent

Hiu Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Staff were very attentive
Stayed 1 night in Jan 2023

10/10 Excellent

Sunil

10/10 Excellent

PATRICIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. They gave me complimentary upgrade for my birthday. Gave a small gift of wine and chocolates as well. Very helpful staff.
Stayed 1 night in Nov 2022
Response from Monika on Jan 16, 2023
Thank for your kind feedback.We are looking forward to welcoming you back at Port Palace Hotel.Best Regards,The Reservation Department

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ONLY after I had made a payment for my stay I got a notification saying there would be noise coming from next door! Something that should be made very clear before hand!

10/10 Excellent

Roger

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Katheryn, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Friendly stuff. Awesome, clean and spacious rooms, friendly and helpful employees. Amazing rooftop restaurant
Stayed 1 night in Oct 2022

8/10 Good

Christine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Really awesome view. Easy to check in and out. The room was really spacious and beautiful. The bathroom was luxurious.
Stayed 1 night in Oct 2022

2/10 Terrible

Terry

Disliked: Staff & service, property conditions & facilities
The hotel was under construction. We had to get up two hours early. Nobody told us about the construction until we got there.
Stayed 1 night in Sep 2022
Response from Monika on Sep 20, 2022
Dear Mr. Williams, We are really sorry to read that even if you had the suite on the opposite side... Unfortunately the construction works are outside the hotel and completeley out of our control.Kindly note there is a message that informs the potential noise before and after the booking made and it is written everywhere you just didn't read it.Kind Regards, The Reservation Department

10/10 Excellent

David

Stayed 1 night in Sep 2022

10/10 Excellent

Micah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the best hotel we’ve ever stayed at. Well worth the money and incredible views. If you’re an F1 fan staying on the track (even without the race going on) is a great experience. The staff and everyone at the hotel is amazing: hopefully can stay there again one day.
Stayed 1 night in Aug 2022
Response from Monika on Sep 2, 2022
Thank you for you kind feedback.We are looking forward to welcoming you again in the future.Have a great day, Best Regards,

10/10 Excellent

Damian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the marina. Valet parking. Restaurant for breakfast or dinner with great food and views. Highly recommended.
Stayed 1 night in Aug 2022
Response from Monika on Sep 2, 2022
Thank you for you kind feedback.We are looking forward to welcoming you again in the future.Have a great day, Best Regards,

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location. Excellent staff
Stayed 4 nights in Aug 2022
Response from Monika on Sep 2, 2022
Thank you for you kind feedback.We are looking forward to welcoming you again in the future.Have a great day, Best Regards,

8/10 Good

Iryna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed at this hotel many times. the best location in Monaco. comfortable beds, large rooms, the room has both a shower and a bath.
Stayed 5 nights in Aug 2022
Response from Monika on Sep 2, 2022
Thank you for you kind feedback.We are looking forward to welcoming you again in the future.Have a great day, Best Regards,

10/10 Excellent

ingvar

Stayed 1 night in Aug 2022

10/10 Excellent

Sanyin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views of the port and generous sized room. The staff was friendly and helpful. Location is perfect - short walk to restaurants and shopping. Thank you for a wonderful stay.
Stayed 4 nights in Jul 2022
Response from Monika on Aug 8, 2022
Thank you for your kind feedback. We are looking forward to welcoming you again in Port Palace. Best Regards, The Reservation Department

10/10 Excellent

Viken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Very friendly staff.Rooftop restaurant is perfect.
Stayed 3 nights in Jul 2022
Response from Monika on Jul 15, 2022
Thank you for your kind feedback and we are looking forward to welcoming you again Port Palace. Have a great day, Best Regards, The Reservation Department

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great, but noisy.
Unbeatable view of the port from the room. One of the most beautiful spots in Monaco. Pretty great location. Unfortunately, there was construction happening right next to the hotel and in the hotel, so we could not escape any loud noises throughout the trip. If you are a light sleeper, good luck.
Stayed 2 nights in Jun 2022
Response from Monika on Jul 15, 2022
Thank you for your kind feedback and we are looking forward to welcoming you again Port Palace. Have a great day, Best Regards, The Reservation Department

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly. Very centrally located between the casino, marina and palace.
Stayed 1 night in Jun 2022
Response from Monika on Jul 15, 2022
Thank you for your kind feedback and we are looking forward to welcoming you again Port Palace. Have a great day, Best Regards, The Reservation Department