Exterior

Reviews of Monte-Carlo Bay Hotel & Resort

4 out of 5
Monte-Carlo Bay Hotel & Resort
40, avenue Princesse Grace, Monte-Carlo, Monaco

Reviews

9.2

Wonderful

Rating 10 - Excellent. 371 out of 536 reviews" "
Rating 8 - Good. 109 out of 536 reviews" "
Rating 6 - Okay. 32 out of 536 reviews" "
Rating 4 - Poor. 14 out of 536 reviews" "
Rating 2 - Terrible. 10 out of 536 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Niomie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an absolutely amazing setting Incredibly polite and friendly staff. Stunning views from sea view room and the pool area is amazing
Stayed 1 night in Feb 2024
Response from AD on Feb 19, 2024
Dear Niomie,Thank you for choosing to stay at Monte Carlo Bay Hotel & Resort and sparing time to share your review with us. Your kind words of appreciation have been a great source of inspiration for our team and have motivated them to serve better thus ensuring our guests take back fond memories. We look forward to the pleasure of welcoming you back at our hotel.Kind Regards,Arun Dhadwal,Duty Manager.

10/10 Excellent

MARK A, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was the best of many resorts that I have ever stayed in.
Stayed 3 nights in Nov 2023
Response from Arnaud on Nov 24, 2023
Dear Mark, It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Arnaud Keita, Duty Manager.

2/10 Terrible

Ronak S

Stayed 2 nights in Oct 2023
Response from Agnese, Attachée de Direction on Oct 21, 2023
Cher Ronak,Nous sommes navrés de lire que votre séjour n'a pas été à la hauteur de vos attentes.Nous profitons de l'occasion pour vous informer que pour toute assistance les Attachés de Direction sont à la disposition de nos Clients à tout moment durant le séjour, afin de trouver les meilleures solutions et rendre leur expérience impeccable.Nous espérons que cette expérience ne vous empêchera pas de revenir .Dans l'attente, nous restons à votre disposition et vous prions d'agréer nos salutations les plus sincères.Cordialement,

10/10 Excellent

Ferdin

Stayed 1 night in Sep 2023
Response from Agnese Duty Manager on Oct 21, 2023
Cher Ferdin,Nous sommes ravis de savoir que votre séjour s'est bien passé !Dans l'attente du plaisir de vous accueillir à nouveau, Sincères salutations.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort we have ever stayed at
Stayed 2 nights in Sep 2023
Response from AD on Sep 21, 2023
Dear Sean,It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one.We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards,Arun Dhadwal,Duty Manager.

10/10 Excellent

Roger, League City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property and very relaxing.
Stayed 4 nights in Sep 2023
Response from Arnaud on Sep 11, 2023
Dear RogerThank you for sharing your appreciation of our Establishment, The Monte Carlo Bay Hotel & Resort. We look forward to welcoming you in our Hotel for your next stay in Monaco. Regards, Arnaud Keita Duty Manager

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Agnese on Sep 12, 2023
Dear Emily,We are sad to know that your stay was not up to your satisfaction.We take this opportunity to inform you, that the Duty Managers are always at your entire disposal to solve any issue right on the moment during your stay, in order to make it a good one.We really hope this experience will not stop you to come again : if we will have this honor, we will have a special attention for you.Best regards,AgneseDuty Manager

4/10 Poor

elias

Disliked: Staff & service, property conditions & facilities
bad experience
The service was really bad. Concierge confused the luggages and it took over one to get them up to the room. house keeping didnt refill the minibar nor cleared all the dirty glasses ....
Stayed 4 nights in Aug 2023
Response from AD on Aug 29, 2023
Dear elias,Thank you very much for your stay and for having taken the time to fill the Guest survey. We do apologize if your experience did not meet your expectations. We have well noticed the several remarks concerning the multiple points you have mentioned. Be assured that your review has been shared with the teams as this is not representative of our level of services. We thank you for alerting us and for your constructive feedback. We would request you to kindly treat this incident as an aberration and give us another opportunity to be of value to you in the near future.Assuring you of our best of attention and care at all times.Kind regards,Arun Dhadwal,Duty Manager.

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and pool area were great. If you like $45 dollar cheeseburgers this is place for you. Limited dining options. 4/5 stars
Stayed 3 nights in Aug 2023
Response from ad on Aug 29, 2023
Dear Ryan,It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one.We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards,Arun Dhadwal,Duty Manager.

6/10 Okay

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from AD on Aug 11, 2023
Dear Mohamed,We would like to thank you for having rated us on Expedia. We hope you enjoyed your stay with us. It shall a pleasure to welcome you back again and we hope the next time the services provided by us live upto your expectations. Best regards,Arun Dhadwal,Duty Manager. .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Monaco
Nice hotel in a beautiful location. Our room was spacious and very clean with a stunning balcony. The bed was very comfortable and the bathroom was modern and a great size. The pool area was lovely although very busy. We didn’t eat in the hotel so cannot comment on that! The staff could’ve been friendlier .. the check in experience wasn’t the nicest however overall it was a lovely hotel and we enjoyed our stay
Stayed 2 nights in Jul 2023
Response from AD on Jul 27, 2023
Dear Guest,It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one.Pleas ebe assured that your comments concerning the Front Office shall be discussed with our team. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards,Arun Dhadwal,Duty Manager.

4/10 Poor

Suzanne

Disliked: Staff & service
4pm checking ridiculously late So can’t use your room that you’ve payed for ! We were leaving at 9am in the morning And then trying to up sell us a more expensive room as ours wasn’t ready ! Coffee machine wasn’t working and said they would replace and didn’t until we complained a second time! Asked milk and tea in room as none Just poor ! Basically all I could hear around the hotel were people complaining and arguing about service of the hotel In my opinion it was not relaxing as it was spoilt by all of this
Stayed 1 night in Jul 2023
Response from AD on Jul 27, 2023
Dear Suzanne,We would like to thank you for having resreved you stay with us. We would like to apologise for the diverse problems you encountered and please be assured the same shall be discussed with our teams. Concerning teh check in kindly be informed that the check in time during the very high season is 4 pm. We hope to welcome you back in our hotel and assure you that the quality of services shall be imroved. Best reagrds,Arun Dhadwal,Duty Manager.

10/10 Excellent

Khaled

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Housekeeping not up to the standards
Stayed 3 nights in Jul 2023
Response from AD on Jul 21, 2023
Dear Khaled,We would like to thank you for having shared your comments with us. We would liek to apologise if our House Keeping team did not live upto your expectations. We assure you that your comments shall be shared with our HK Manager. Looking forward to welcome you back,Best regards,Arun Dhadwal,Duty Manager.

6/10 Okay

Melanie

Stayed 1 night in Jul 2023
Response from AD on Aug 4, 2023
Chère melanie,Nous sommes ravis de lire que votre séjour s’est déroulé selon vos attentes et que notre équipe vous a fourni le service attendu. Nous tenons à vous remercier pour vos critiques constructives qui nous permettent de maintenir la qualité de service que vous êtes en droit d’attendre. Soyez assuré que votre commentaire a été transmis aux départements concernés à des fins d’amélioration. Nous espérons avoir le plaisir de vous accueillir à nouveau au Monte Carlo Bay Hôtel & Resort. Cordialement,Arun Dhadwal,Attaché de Direction

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay in monaco
What a beautiful hotel with excellent food, Exquisite pool areas and landscaping. The area of our room was a lot smaller Than advertised on your website. The hotel Adds10 square meters for the terrace to The 25 square meter room to get to the 35 square meter total, a bit misleading.
Stayed 4 nights in Jul 2023
Response from AD on Jul 11, 2023
Dear Sir,It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one.We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards,Arun Dhadwal,Duty Manager.

8/10 Good

Richard

Stayed 2 nights in Jun 2023
Response from AD on Jul 27, 2023
Dear Richard,It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one.We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards,Arun Dhadwal,Duty Manager.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECTION
Just perfect. Service & staff fantastic. Room was beautiful with a view over the Bay …just wish I had prebooked the Spa …next time !! Honestly the most amazing place to stay ..room service was worth every penny too ❤️
Stayed 3 nights in Jun 2023
Response from AD on Jun 29, 2023
Dear Brenda,Thank you so much for taking the time to review us. We are delighted to learn that you had a wonderful experience at Monte Carlo Bay Hotel & Resort.We are delighted to know that you had a wonderful time at our hotel. We greatly appreciate knowing we could contribute positively to your hotel experience.The team thanks you for your gracious comments and we look forward to the pleasure of welcoming you back. Best regards,Arun Dhadwal,Duty Manager.

6/10 Okay

elena

Liked: Cleanliness, property conditions & facilities
located at the end of the city. Traffic getting to the hotel was very bad, took an our to get there instead of 10 min! Hotel and pool area very nice.
Stayed 1 night in May 2023
Response from ad on Jun 29, 2023
Dear elena,Your kind words of appreciation have been a great source of inspiration for our team and have motivated them to serve better thus ensuring our guests take back fond memories. We look forward to the pleasure of welcoming you back at our hotel.Kind Regards,Arun Dhadwal,Duty Manager.

10/10 Excellent

Felecia

Traveled with partner
Liked: Cleanliness
Great service and pool
Stayed 1 night in May 2023
Response from AD on May 29, 2023
Dear Felecia,It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one.We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards,Arun Dhadwal,Duty Manager.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but well worth it
This is a stunning hotel with wonderful dining and facilities. It is expensive but, in my opinion, still remains value for money.
Stayed 3 nights in Apr 2023
Response from AD on Apr 28, 2023
Dear Kim,It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one.We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards,Arun Dhadwal,Duty Manager.

10/10 Excellent

Sergey, Moscow

Stayed 1 night in Feb 2023
Response from AD on Apr 5, 2023
Cher Sergey,Nous vous remercions pour votre retour si positif suite à votre expérience au Monte Calo Bay Hotel & Resort.En espérant avoir le plaisir de vous accueillir et vous servir prochainement au Monte Carlo Bay Hotel & Resort. Cordialement,Arun Dhadwal,Attaché de Direction.

10/10 Excellent

Nemer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and resort
My fourth time staying at the Monte Carlo Bay. Excellent service (as always) with a warm, professional staff that speak multiple languages. The hotel remains in pristine condition. The Christmas decorations were very tasteful and it had the look and feel of an amazing holiday destination. Truly a pleasure to stay here - thank you Monte Carlo Bay.
Stayed 5 nights in Nov 2022
Response from AD on Nov 29, 2022
Dear Nemer,Thank you for choosing to stay at Monte Carlo Bay Hotel & Resort and sparing time to share your review with us. Your kind words of appreciation have been a great source of inspiration for our team and have motivated them to serve better thus ensuring our guests take back fond memories. We look forward to the pleasure of welcoming you back at our hotel.Kind Regards,Arun Dhadwal,Duty Manager.

4/10 Poor

Behshad, Mountain View

Disliked: Staff & service, amenities, property conditions & facilities
Great pool area (indoor and outdoor) but the hotel seems old and tired inside with limited eating options. The main issue for us was the plumbing and the bed. The room ordered was a king bed but it came with two twin beds attached together and completely worn out. The gap between the beds prevented us from getting a good night sleep. Brought the issue to front desk’s attention twice in person but it never got fixed. Also, construction going on all around the property. We had an ocean but if you are facing the city, all you see are construction and construction noises. Be advised that the walking in shower leaks water into bathroom area and floor becomes very slippery. There is a small tiny mat but the shower door open outward so end up sliding all over the floor. We will not stay here again; no value for money and no amenities.
Stayed 2 nights in Sep 2022
Response from ad on Oct 4, 2022
Dear Behshad,Thank you very much for your stay and for having taken the time to fill the Guest survey. We do apologize if your experience did not meet your expectations. We have well noticed the several remarks concerning the multiple points you have mentioned. Be assured that your review has been shared with the teams as this is not representative of our level of services. We thank you for alerting us and for your constructive feedback. We are glad to inform you that the hotel rooms shall be soon undergoing renovation next year end. Concerning the mattress be be informed that we add toppers at the demand of the guest.Monaco has undertaken construction works for the betterment of the principality. Despite this experience, we do hope to have a chance to welcome you again at the hotel. Best regards,Arun Dhadwal,Duty Manager.

8/10 Good

Renee

Stayed 1 night in Oct 2022
Response from AD on Nov 29, 2022
Cher Renee,Nous sommes ravis de lire que votre séjour s’est déroulé selon vos attentes et que notre équipe vous a fourni le service attendu. Nous espérons avoir le plaisir de vous accueillir lors de votre prochain séjour au Monte Carlo Bay Hôtel & Resort. Cordialement, Arun Dhadwal, Attaché de Direction

10/10 Excellent

Najda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is like being in a resort in the middle of Monaco. Swimming was great. The area around it offers many nice and trendy restaurants within walking distance.
Stayed 3 nights in Sep 2022
Response from AD on Sep 7, 2022
Dear Najda,It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one.We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards,Arun Dhadwal,Duty Manager.

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, everything was really clean and well maintained. Area is of course top notch - 25 minute walk from casinos and shopping so less touristy, right by the beach. Michelin star restaurant and terrific food. Only complaint was how difficult it was to get in touch with front desk, and slowness to be put in room (4P check in time is super late and they were even late on top of that). Also, requests and room service took a while.
Stayed 4 nights in Aug 2022
Response from AD on Aug 24, 2022
Dear Anna,First of all, I would like to thank you for the time you spent sharing your experience with us. I took a note of your suggestions concerning the Front Office and please be assured that the same shall be shared with our Front Office Manager.We hope that apart from this isolated case of incidence you enjoyed your stay with us.Constructive suggestions like your’s help us improve the quality of our services. It shall be a pleasure to welcome you back in our hotel for your next stay in Monaco. Best regards,Arun Dhadwal,

8/10 Good

Philippe

Stayed 15 nights in Jul 2022
Response from AD on Aug 24, 2022
Dear Philippe,It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one.We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards,Arun Dhadwal,Duty Manager.

8/10 Good

Yelena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

2/10 Terrible

Wassim, Mougins

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Too expensive for the room I was given.
Stayed 2 nights in Jul 2022
Response from AD on Jul 31, 2022
Dear Wassim, We would like to thank you for having reserved your stay with us in Monaco. Concerning the tarifs, kindly be informed that all our prices are based on a benchmarking of similar category hotels in Monaco. Werequest you to contact our reservation department for your future reservations and it is with pleasure that they will guide you. Looking forward to welcoming you back agagin. Best regards, Arun Dhadwal, Duty Manager.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful pool - shame about check-in rule
Gorgeous hotel with amazing Lagoon pool. We had come to the hotel for the pool, which was absolutely amazing. However, be warned you are not allowed to use the pool untill you've checked in which is a late 4pm. This was the main thing that let it down, as facilities & location being near to the sea, are fabulous. This hotel unlike all the others I've been to along the Cote d'Azur does not allow you to make use of the pool facilities outside the bounds of check-in and Check-out. Check-out is at noon but you cannot use the pool beyond 11am. Wish this had been clearer on the hotel details, it is in there, under small print on the hotel website. There was also no complimentary water in the hotel room. Drinks by the pool very expensive, with €8 for a tiny bottle, whereas other hotels I stayed at during this trip provided complimentary bottles of water given the current heat wave. Room was very comfy and clean with a good view despite it being a partial sea view. Nice big balcony.
Stayed 1 night in Jul 2022
Response from AD on Jul 27, 2022
Dear Sir, We would like to thank you for having reserved your stay with us and for giving us your valuable feed back. Due to the number of limited sea beds it is true that the access of pool is authorised only after 16.00 hrs. Concerning the prices kindly be informed that our prices are determined after a bench marking study andare cheaper than the similar category hotels in the principality. We would like to apologise if you did not get the complimentary mineral water bottle on your day of arrival and we have shared this comment with our respective teams. We hope that you give us an opportunity to serve you the next time you visit Monaco. Best regards, Arun Dhadwal, Duty Manager.

10/10 Excellent

Damian, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Prime location and everything looks beautiful!
Stayed 1 night in Jun 2022
Response from ad on Jun 29, 2022
Dear Damian, We would like to thank you for having chosen our hotel for your stay in Monaco and for filling up our on line survey. It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Arun Dhadwal, Duty Manager.

8/10 Good

Lynsey, Uphall

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely staff. I had booked a deluxe sea view room and was advised I had been upgraded. Room was lovely but had no sea view, I didn’t complain as was only staying 1 night but would have requested to change otherwise. We arrived at 5.15pm after walking 15 miles, just wanted to sit by the pool with a cocktail but the pool bar closes at 5pm so we couldn’t get a drink. When the other bar opened we couldn’t get in due to having flip flops on for the pool so we weren’t able to celebrate our walk. First world problem but a bit annoying. There’s lots of building work going on outside the hotel, I would recommend walking up to the port where we there’s a lot more to do and much more reasonably priced.
Stayed 1 night in Jun 2022
Response from AD on Jun 17, 2022
Dear Lynsey, It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Arun Dhadwal, Duty Manager.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Mirela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from ad on Jun 17, 2022
Dera Mirela, It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Arun Dhadwal, Duty Manager.

8/10 Good

Erren

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I visited in April. A beautiful hotel in a perfect location for the Monte Carlo Masters. Please be aware that the beautiful lagoon area is not open before May, despite the very warm weather. Dining options are limited and extortionate, but they allow takeaways and deliveries to your room from other places, and are located close to excellent Larvotto Beach restaurants. The express bus transfer from the airport doesn’t go to, or near, the hotel during the Tennis Masters or any major event, so arrange alternate transport. Helicopter costs little more than a taxi. Wonderful for the quiet beachfront area, but as far as possible from the rest of Monaco. Rooms are beautiful, balconies huge, staff efficient. I would stay here again for the tennis, but elsewhere to be in the heart of the principality.
Stayed 4 nights in Apr 2022
Response from AD on May 5, 2022
Dear Erren, It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Arun Dhadwal, Duty Manager.

4/10 Poor

Kouros

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 2 nights in Mar 2022
Response from Agnese on Mar 16, 2022
Cher Client, Nous sommes navrés d'apprendre que vous n'avez pas été satisfait de votre séjour. Nous vous informons que nos attachés de direction sont à votre entière disposition 24h/24 pour vous assister à tout moment durant votre séjour, afin qu'il puisse se dérouler d'une manière impeccable. N'hésitez pas à nous donner plus de détails afin de nous aider à comprendre ce qui s'est passé et améliorer notre qualité de service. En espérant que cette expérience ne vous empêche pas de revenir dans notre établissement, nous vous remercions d'avoir pris le temps de partager votre avis avec nous et vous prions d'agréer nos salutations distinguées. Agnese Attachée de Direction

6/10 Okay

Chirag

Business traveler
Disliked: Property conditions & facilities
Great location but tired hotel
Great location but looking very tired. Rooms are large but all aspects of the room from the fittings to the bathrooms are in need of a revamp. At this level of hotel, I would not expect them to use large industrial bottles in the showers and old towels. Restaurant food is good. Boutique store where i wanted to buy a model boat for a significant va;ue and it was closed the whole day and a half i was there. The hptel either needs to upgrade or drops it's prices
Stayed 1 night in Feb 2022
Response from AD on Mar 2, 2022
Dear Chirag, Thank you very much for your stay and for having taken the time to fill the Guest survey. We do apologize if your experience did not meet your expectations. We have well noticed the several remarks concerning the multiple points you have mentioned. Be assured that your review has been shared with the teams, as this is not representative of our level of services. We thank you for alerting us and for your constructive feedback. Guest feedback is an integral part of our learning curve and I am grateful to you for taking the time out to share your experience with us. We greatly value your kind patronage and your feedback and look forward to the pleasure of welcoming you, in the near future to The Monte Carlo Bay Hotel & Resort. With best regards, Arun Dhadwal, Duty Manager

10/10 Excellent

Marisole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in Jan 2022
Response from AD on Jan 21, 2022
Dear Marisole, It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Arun Dhadwal, Duty Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from AD on Jan 21, 2022
Dear Guest, It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Arun Dhadwal, Duty Manager.

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monaco trip
This was a great hotel in a great location with stunning views
Stayed 4 nights in Nov 2021
Response from AD on Nov 13, 2021
Dear Darren, It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Arun Dhadwal, Duty Manager.

10/10 Excellent

Jayna, West Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony was everything in our room. Just beautiful. Also the staff was very kind and accommodating. They also were very patient as we are only English speaking. We have no complaints and had a wonderful time!
Stayed 5 nights in Oct 2021
Response from AD on Nov 5, 2021
Dear Jayna, It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Arun Dhadwal, Duty Manager.

10/10 Excellent

ELLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort for , business , family or just a getaway trip. Loved it. xox
Stayed 1 night in Sep 2021
Response from AD on Oct 1, 2021
Dear Ellen, It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Arun Dhadwal, Duty Manager.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately the Hotel have lack of safety for people like me with mobility difficulties. Many stairway does not provide any kind of handrail, the pavement in many areas is nothing but dangerous if you have even mild difficulties with your mobility.
Stayed 3 nights in Jul 2021
Response from AD on Jul 27, 2021
Dear Guest, We thank you for sharing your opinion about the hotel with us. We took a note of your comments and we do assure you that we have rooms for our clients with mobility difficulties. The Hotel Lifts too are designed to accomodate wheel chairs and the hotel facilities can be accessed via our lifts. We have duly noted your comments and please do not hesitate to get in touch with us for your stay in Monaco. Best regards, Arun Dhadwal, Duty Manager.

10/10 Excellent

maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

2/10 Terrible

wilson

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Arm Pit
A holiday inn type of place Truest awful in every way possible
Stayed 10 nights in Aug 2020
Response from DM on Aug 29, 2020
Dear Guest, I would like to take this opportunity to thank you for taking the time to write a review sharing your recent experience at the hotel. It was a pleasure having you stay with us. We deeply appreciate your feedback, as it would help us identify and overcome our shortcomings as well as create improvements in our service and attention towards our guests. We greatly value your kind patronage and your feedback and look forward to the pleasure of welcoming you, in the near future to The Monte Carlo Bay Hotel & Resort. With best regards, Duty Manager.

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a Lovely pool...
Stayed 3 nights in Aug 2020
Response from AD on Aug 22, 2020
Dear Amir, We would like to thank you for having chosen our hotel for your stay in Monaco and for filling up our on line survey. It is a pleasure to know that you enjoyed your stay with us and please be assured that our team strives to make the stay of our guests a memorable one. We look forward to welcoming you in our Hotel for your next stay in Monaco. Best regards, Duty Manager.

8/10 Good

Matan

Liked: Cleanliness
Good for families
Overall the experience was good, the hotel rooms are defiantly old and not up to date (the bathroom though was good) The breakfast buffet selection was minimal and expensive, the service was just as 4 stars - although the price of each night was for 5 stars.. The pool is stunning and the view from the room was beautiful. If you do not mind that there are kids everywhere - go for it.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was so ice, i hope i will see thisplace again. Thanks for everything.
Stayed 7 nights in Mar 2020
Response from Agnese on Mar 11, 2022
Dear Guest, we are so happy to know that you had a nice stay with us and we hope to welcome you again very soon. Best regards, Agnese Duty Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the hotel is nice, service, staff, location, everything
Stayed 1 night in Feb 2020