Indoor pool, sun loungers

Reviews of Four Seasons Hotel & Leisure Club Monaghan

4 out of 5
Four Seasons Hotel & Leisure Club Monaghan
Coolshannagh, Monaghan, Monaghan

Reviews

8.4

Very Good

Rating 10 - Excellent. 122 out of 248 reviews" "
Rating 8 - Good. 78 out of 248 reviews" "
Rating 6 - Okay. 30 out of 248 reviews" "
Rating 4 - Poor. 10 out of 248 reviews" "
Rating 2 - Terrible. 8 out of 248 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dainius

Business traveler
Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Laura on Nov 22, 2023
We're glad that you enjoyed your stay 3 Don't be a stranger!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2023
Response from Laura on Nov 22, 2023
We're glad that you enjoyed your stay, don't be a stranger 3

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, bar and food options . Rooms are spotless and well appointed. The staff are friendly and efficient . Loved it !
Stayed 1 night in Sep 2023

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Sep 2023

10/10 Excellent

SUSAN

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel. Staff very professional and friendly. Comfy room. Good food
Stayed 1 night in Sep 2023

6/10 Okay

Shane

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Food quality disappointing,also 8pm last order very early
Stayed 1 night in Nov 2022
Response from Laura on Nov 16, 2022
Dear Michael,Thank you for taking the time to provide us with your review.We're very disappointed to learn that you were not satisfied with your meal in the hotel, especially as it is something that we normally get very positive comments on! Our closing times coincide with the greater business demand, but we apologise if this doesn't coincide with your own itinerary. Kindest wishes,Laura

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Staff friendly, rooms clean, only downside was eating in the lounge area, sitting on a sofa stooping over a lower table, not great for the digestion!
Stayed 1 night in Nov 2022
Response from Laura on Nov 16, 2022
Dear Sharon,Thank you for taking the time to provide us with your feedback following your recent stay.We're very glad that you found our long-standing dedicated team to be friendly and that you found the room assigned to your during your stay to be satisfactory :) We apologise that you found the table too low for your dining requirements - We normally only permit casual dining in our foyer such as scones and coffees etc for that very reason! But our Still Bar & Restaurant have perfectly levelled chairs & tables for a less casual approach. Hopefully this won't deter you from re-visiting us again in the future, we'd love to welcome you back again :DKindest wishes,Laura

4/10 Poor

Margaret

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn’t stay there again, bedroom was a bit tacky, stains on carpet, very basic, elevator was not working, and was not offered help with bags up the stairs.. my daughter had a family room booked, and got a double, luckily I had a twin and my granddaughter shared with me.. Restaurant’ and bar food was excellent and this part of the Hotel was fine, however I’d be reluctant to recommend it after my experience with bedrooms. There was a wedding on there , so I figured guests for it got best rooms.
Stayed 1 night in Jul 2022
Response from Laura on Aug 26, 2022
Dear Margaret,Thank you for taking the time to provide us with your review following your stay at the end of July. We are very disappointed to read your comments as we are normally held in very high regard in terms of décor, food and the quality of service provided by our staff to all of our guests, regardless of the nature of their visit. We do apologise that you feel let down by the room that was assigned to you for your stay. Although we do our best to ensure that all of our guest rooms are kept to the highest standard, unfortunately a natural part of the accommodation industry is wear and tear. As part of our ongoing refurbishment program, we have a continuous plan of renewal in all areas of the hotel and we are committed to reinvestment when both time and finances permit it - All of our guest accommodation, as of 2-weeks ago, has now been refurbished .Having investigated your daughter's reservation also, I can see that she booked a Double Single Guest Room, which is what was assigned to her. The descriptions of our room types included on our website, which is where your daughter made her booking, are very accurate and thoroughly outline what exactly is included in the room, so we do apologise if she misinterpreted this. Our team assign guest rooms in accordance to what has been reserved by guests and we do not offer favouritism to any of our guests.Hopefully we will have the opportunity to welcome you back again in the future to help redeem your opinion of the hotel.Kindest wishes,Laura

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly knowledgeable staff. Very clean and gorgeous decor
Stayed 1 night in Jul 2022
Response from Laura on Jul 15, 2022
Dear Cynthia, Thank you for your lovely review! :D We're delighted that you enjoyed your recent stay with us and hope this means that we'll have the opportunity to welcome you back to the hotel again :D Kindest wishes, Laura

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay at the Four Seasons Hotel
We had a very enjoyable stay at the Four Seasons Hotel on Thursday 30th June. The staff were very friendly & efficient. We had a seamless check-in. Our room was comfortable and the food was very nice. Would recommend the hotel to friends.
Stayed 1 night in Jun 2022
Response from Laura on Jul 2, 2022
Dear Tina, Thank you for taking the time to provide us with your lovely review and fabulous 10-star rating :D We're very glad that you enjoyed your recent stay and we hope this means that we'll have the opportunity to welcome you back to the hotel again <3 Kindest wishes, Laura

4/10 Poor

Paul

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2022
Response from Laura on Jul 5, 2022
Dear Paul, Thank you for taking the time to provide us with your rating following your recent stay. We're sorry to learn that you didn't seem to enjoy your stay and we'd love to know more about your experience to see if there's anything we can do to rectify the issues. Kindest wishes, Laura

8/10 Good

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Choice For My Short Stay.
Booked this hotel for its location for my business meeting in Monaghan. Greeted by friendly reception staff and I was informed of the basics required to help me settle in. My room was spacious and of a good quality. The evening dinner menu presented a good choice and the breakfast was also well presented. This hotel delivered all that I needed for my short stay.
Stayed 1 night in Jun 2022
Response from Laura on Jun 11, 2022
Dear David, Thank you for your fab review and lovely comments! We're glad that you enjoyed your recent stay with us and hope this means that we will have the opportunity to welcome you back to the hotel again :D Kindest wishes, Laura

4/10 Poor

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy late at night
Stayed 2 nights in Apr 2022
Response from Laura on May 1, 2022
Dear Fiona, Thank you very much for choosing the Four Seasons Hotel, Monaghan, for your trip away. Providing our guests with the best possible hospitality and service has always been our mission as it is both positive and negative feedback that allow us to gain the knowledge we need to maintain our high standards and ensure that when they do slip, we have the opportunity to rectify them. Our Reception Team do constantly aim to allocate bedrooms in accordance to the functions that guests are attending however as the hotel only has 59 bedrooms unfortunately it is not always possible to do so, despite trying out best. We are a public hotel and consequently we are unable to guarantee that functions etc will not cause disruption. However, we do aim to limit this by having a security team on throughout the late hours of the evening and although they endeavour to do their best at restricting the unnecessary movement and noise of other hotel guests sometimes it is just not possible and sadly a few guests do ruin the peace for others. Rest assured, we have passed your comments onto all of the necessary departments and we apologise that your experience wasn’t as enjoyable as we all had wished for. We're glad that the circumstances will not deter you from visiting the hotel again in the future and request that when you're making you're next reservation that you ask for myself and I'd be happy to see there's anything we can do to help enhance your stay. Kindest wishes, Laura

10/10 Excellent

Raymond

Stayed 1 night in Apr 2022
Response from Laura on Apr 30, 2022
Dear Raymond, Thank you for your amazing 10-star review :) We hope to welcome you back soon! Kindest wishes, Laura

8/10 Good

Daryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Laura on Feb 7, 2022
Dear Daryl, Thank you for your rating :) Hopefully on your next visit we'll be able to achieve 10/10! Kindest wishes, Laura

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with great leisure facilities.
My only issue was we were given a twin room when we booked a double room. We did have a double bed, but the second single bed took up a lot of space. I’d rather have had a normal double room. Otherwise the hotel was great. We really enjoyed the Leisure Club and the food was pretty good but though I wish there was a bit more variety though I do understand there is a staffing crisis in hospitality currently so maybe this is the reason.
Stayed 2 nights in Jan 2022
Response from Laura on Jan 31, 2022
Dear Bernard, Thank you for your review following your recent stay with us. You were indeed allocated one of our Double Single Guest Rooms, which holds both a king and a single bed and consequently these style of guest rooms are larger to facilitate the extra bed. Should you revisit the hotel, please know that you can request a specific room type and we always do our best to accommodate special requests :) Kindest wishes, Laura

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Laura on Jan 29, 2022
Dear Adam, Thank you for your 10/10 review! Hopefully we'll see you again <3 Kindest wishes, Laura

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Laura on Dec 14, 2021
Dear Jim, Thank you for your fabulous 10/10 rating! We're very happy that you enjoyed your recent stay with us and hopefully this means that we will have the opportunity to welcome you back to the hotel again in the very near future <3 Kindest wishes, Laura

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the most part s very happy with my stay in the Four Seasons. Minor irritation at the wifi system
Stayed 2 nights in Nov 2021
Response from Laura on Dec 5, 2021
Dear Brian, Thank you for taking the time to provide us with your review and feedback. We're glad that you enjoyed your stay with us, however we do apologise that you seemed to face some issues with our WIFI - Hopefully this is not a recurring issue for you and has since been resolved! Kindest wishes, Laura

10/10 Excellent

Brid

Stayed 1 night in Nov 2021
Response from Laura on Nov 25, 2021
Dear Brid, Thank you for your fabulous 10/10 review <3 We're very glad that you have enjoyed your visit to the hotel and hopefully this means that we will have the opportunity to welcome you back again - Sooner rather than later :D Kindest wishes, Laura

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Laura on Nov 15, 2021
Dear Michael, Thank you for your fabulous 5-star review! <3 Hopefully this means that we will get to welcome you back to the hotel again in the future. Kindest wishes, Laura

10/10 Excellent

Katrina o

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern furnishings, comfortable rooms , great breakfast and lovely staff
Stayed 1 night in Nov 2021
Response from Laura on Nov 9, 2021
Dear Katrina, We're delighted that you enjoyed your recent stay with us! Thank you for such a lovely 5-star review <3 Hopefully we will have the opportunity to welcome you back to the hotel again in the future! Kindest wishes, Laura

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel Monaghan
Stayed 2 nights in Oct 2021
Response from Laura on Oct 15, 2021
Dear Paul, Thank you for taking the time to provide us with your fabulous 5-star review! We're delighted that you enjoyed your recent stay with us and hopefully this means that we will get to welcome you back to the hotel many times more in the future <3 Kindest wishes, Laura

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Exceptional hotel, Staff could not do enough for you, very clean, room was spacious, I had requested a few things prior to arrival and they had it waiting in room. Food and drink very reasonable priced.
Stayed 1 night in Sep 2021
Response from Laura on Sep 5, 2021
Dear S, Thank you so much for taking the time to provide us with your review! We are absolutely delighted to welcome you and Paul to the hotel yesterday for his 40th birthday celebrations! We're so happy that you enjoyed your stay and added frills and we can't wait to welcome you both back to the hotel again - Hopefully sooner rather than later <3 Kindest wishes, Laura

6/10 Okay

Niall

Disliked: Property conditions & facilities, room comfort
Slightly shabby
Slightly shabby hotel that does not represent the Four Seasons brand
Stayed 1 night in Aug 2021
Response from Laura on Oct 15, 2021
Dear Niall, Thank you for taking the time to provide us with your feedback. We're very disappointed to learn that you found the hotel to be shabby during your recent stay. As a family owned and run hotel our profits are constantly reinvested into the running and upkeep of both the interior and exterior of the hotel, with the expert advice of a professional interior decorator. In addition, as mentioned within all of our booking policies "Please Note: This hotel is not affiliated to the Four Season Hotel and Resorts Group." We apologise this affected your experience with us, however we do hope this will not deter you from visiting the hotel again in the future. If you do decide to revisit us, please ask for me directly and I’d be more than happy to see if there’s anything we can do to enhance your stay. Kindest wishes, Laura

10/10 Excellent

Aileen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Laura on Aug 27, 2021
Dear Aileen, Thank you for your fabulous 10/10 review! It was a pleasure having you with us and hopefully your review reflects your intentions to return to us again in the near future <3 Kindest wishes, Laura

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Laura on Aug 10, 2021
Dear Christine, Thank you for your 10/10 review! We're so glad that you enjoyed your recent stay with us and hopefully this means we will have the opportunity to welcome you back to the hotel again <3 Kindest wishes, Laura

4/10 Poor

Paul

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 4 nights in Aug 2021
Response from Laura on Aug 10, 2021
Dear Paul, Thank you for your review. We're disappointed that you didn't seem to enjoy your recent stay with us. However, we do hope this will not deter you from visiting the hotel again in the future. If you do decide to revisit us, please ask for me directly and I’d be more than happy to see if there’s anything we can do to enhance your stay. Kindest wishes, Laura

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for town ..lovely food .room fab ..
Stayed 1 night in Aug 2021
Response from Laura on Aug 10, 2021
Dear guest, Thank you for taking the time to leave us your 5/5 review! We're glad that you enjoyed your recent stay with us and we hope to welcome you back to the hotel again in the future <3 Kindest wishes, Laura

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Laura on Aug 10, 2021
Dear Geraldine, Thank you for taking the time to leave us your 10/10 review! We're delighted that you enjoyed your recent stay with us and hope to welcome you back again, sooner rather than later! Kindest wishes, Laura

2/10 Terrible

Ray coyne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Blankets on bed had dirt and mould and other bed had hairs on it .shower head was broke.vending machine did not give back change
Stayed 1 night in Jul 2021
Response from Laura on Aug 2, 2021
Dear Ray, Thank you for taking the time to provide us with your feedback. We are disappointed that you felt you could not raise your concerns with us during your stay, as unfortunately if we are not aware of issues at the time we are unable to rectify them. Rest assured, we have spoke with our housekeeping department and the concern has been addressed. We apologise this affected your experience with us, and hope this will not deter you from visiting the hotel again in the future. If you do decide to revisit us, please ask for me directly and I’d be more than happy to see if there’s anything we can do to enhance your stay. Kindest wishes, Laura

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible Terrible Experience
This is definitely the worse experience I’ve ever had in an hotel. The lady at the reception had absolutely zero soft skills with a customer, all customers deserves equal treatments & I definitely didn’t feel I was treated with respect. In future, I will definitely NEVER book or recommend the four seasons to anyone going on a business/family trip especially if you’re a non Irish family or individual
Stayed 1 night in Sep 2020

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Laura on Sep 1, 2020
Good morning Brian, Thank you for taking your time to review the hotel :) We're glad you enjoyed your recent stay with us. Hopefully on your next visit we'll be able to earn 10 stars!

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Night Away
We stayed for one night and it was lovley. Just what we needed after the pandemic. Staff were lovely, hotel nicely decorated and extremely modern. We will be back!
Stayed 1 night in Jul 2020
Response from Laura on Jul 14, 2020
Good afternoon Martina, Thank you very much for taking the time to leave your review. The team are delighted to hear that you enjoyed your stay and that we will have the opportunity to welcome you back to the hotel in the future :) Hopefully your next visit to the hotel will be sooner rather than later!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous. Staff were very helpful and friendly which made our stay that bit more enjoyable.
Stayed 1 night in Jul 2020
Response from Laura on Jul 7, 2020
Dear Peter, Thank you for taking the time to review the Four Seasons Hotel & Leisure Club. We're glad you enjoyed your stay and thank you for such lovely comments :) Don't leave it too long to visit again, we'd love to have you back!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Break
My trip was very relaxed and comfortable, good food, good friendly service
Clean & tidy bathroom
Comfy bed
Stayed 1 night in Mar 2020
Response from Laura on Mar 27, 2020
Good afternoon Elizabeth, Thank you for taking the time to recently leave your feedback. We're very grateful that you enjoyed your stay at the hotel. Hopefully we'll get the opportunity to welcome you back again in the future :) Kindest wishes

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The place was great and the staff where pleasent and helpful
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

6/10 Okay

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Bronwyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovly Hotel staff very friendly. Food lovely They need to take the spa details out of the folder that's left in the room because there is not spa as i found out when i went to book a treatment
Stayed 3 nights in Nov 2019

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant all round.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning wedding facilities and exceptional service.
Stayed 1 night in Nov 2019