Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Noisy and disruptive with screaming children

Posted Jul 28, 2016
Pros: Not much
Cons: Consideration for all guests
As two adults with no children, the hotel made the mistake of giving us a room next to the entryway of the kids play area on the first floor. Until ten at night, there were young children running in the hallways, screaming, wrestling, and banging on our door, with no parental supervision. We made several calls to the hotel front desk, which made no difference in the noise level. Their excuse was they are a family friendly hotel. It was more like a children's dumping ground where parents feel they have no obligation to supervise their kids. We asked to be moved several times, being told there were no other rooms. Late at night the manager relented and placed us on another floor for the following night; too late in my opinion. The breakfast area was just as noisy and chaotic. Don't stay at this hotel unless you have children you don't want to supervise.
5 out of 5
by A verified traveler

Good choice

Posted May 27, 2016 on Hotels
Really nice stay, friendly staff, my favourite hotel in this area
5 out of 5
by A verified traveler from California, USA

Very Nice Accommodation!

Posted May 15, 2016 on Orbitz
Pros: Everything!
Cons: Nothing at all. You have it right!
Very pretty hotel. Staff is very nice. Restaurant has great food and choices! Comfy beds!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 11, 2016 on Hotels
5 out of 5
by A verified traveler from London. UK

Excellent service. Staff were so helpful.

Posted Apr 30, 2016
Staff were very helpful, excellent service. The room was clean and comfortable. Food was lovely. Atmosphere was relaxing.
5 out of 5
by John from Balfron

An enjoyable experience

Posted Apr 29, 2016 on Hotels
Really nice hotel, good facilities and friendly staff
5 out of 5
by A verified traveler from N. Ireland

One night stay to attend an event.

Posted Mar 18, 2016
Pros: We were very happy with it all.
Location: Not sure as we were not there as tourists.
Well pleased with the size of the bedroom and bathroom. It was better than we expected. Male receptionist was very mannerly and very friendly and efficient. We ate our evening meal in the bistro and it was very good, the food was hot, and it was a reasonable price. Breakfast was excellent. All in all, we really enjoyed our stay and were very pleased with everything. We will definitely come back to the Hillgrove Hotel if we get an opportunity.
4 out of 5
by Mary from Tipperary

Good. Clean. Friendly

Posted Mar 8, 2016 on Hotels
Very pleasant staff and top rate hotel with all the modern comforts
5 out of 5
by Anthony from N E Lincolnshire

Pleasant Business Stopover.

Posted Feb 28, 2016 on Hotels
Three day business trip to the area. Like the hotel a lot, and always stay here if I can get in.... nice easy road links into N.I. Good food, Football on the TV in the bar, decent pint of Guinness.. Whats not to like.
5 out of 5
by A verified traveler

Pleasant stay!

Posted Feb 17, 2016 on Hotels
Attended dinner dance & couldnt fault anything!