View from room

Reviews of Hotel Algarve Casino

5 out of 5
Hotel Algarve Casino
Avenida Tomas Cabreira, Praia da Rocha, Portimão, Faro

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 1007 reviews" "
Rating 8 - Good. 360 out of 1007 reviews" "
Rating 6 - Okay. 115 out of 1007 reviews" "
Rating 4 - Poor. 43 out of 1007 reviews" "
Rating 2 - Terrible. 32 out of 1007 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was upgraded and we also had a bottle of wine and a fruit basket in our room
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, stunning views from the sea view rooms, good selection at breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice . Morning breakfast was unexpectedly excellent. Very happy.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Friendly staff, comfortable room and excellent facilities. HIGHLY recommended
Stayed 1 night in Mar 2024

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue would be the limited dining options in the off season-we visited in March and options for lunch were very limited
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location overlooking the beach. Staff friendly. Service very good. Happy to recommend
Stayed 7 nights in Feb 2024

10/10 Excellent

Israel, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice and clean hotel right on the beach. Room was clean and spacious. Breakfast options were excellent. I would highly recommend this hotel and would definitely stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel and services, the Breakfast was outstanding, I cannot wait to go back to this Hotel, the staff and facilities where totally 5 *. Plus without a doubt.
Stayed 4 nights in Feb 2024

10/10 Excellent

Amey Gangaram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal and property
Stayed 1 night in Feb 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were beyond reproach. Could not do enough for us especial Victor.
Stayed 7 nights in Feb 2024

10/10 Excellent

Caroline

Liked: Amenities, property conditions & facilities
Best value in Praia da rocha. The sea view is lovely.
Stayed 3 nights in Feb 2024

10/10 Excellent

Miroslav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rating as “ EXCELLENT “this hotel would be awarded from us in regards the location, wide spectacular beach and board walk. Such a relaxing place to be. We were less impressed with option of renting their bicycles… with quite a high fee for something that was advertised for free rental but also as a guest I would like to see that as a part of the service and facilities. We received that we were given VIP room by an email afterwards but we were not even aware of this privileged opportunity during our stay…. By the meaning of the standard.
Stayed 3 nights in Feb 2024

8/10 Good

Ria Jane

Traveled with family
Liked: Cleanliness, staff & service
When we arrived in our room, we found we had been upgraded to Seaview which was really nice! Room was really nice and spacious. Steps down to the lovely boardwalk along the beach! The breakfast was really nice, my son loved using the Pancake machine! The only downside to the hotel is, as its a 5* hotel, you would expect an indoor pool and not have to pay for the jacuzzi, sauna steam room. We enjoyed our stay!
Stayed 1 night in Feb 2024

6/10 Okay

DANIEL

Traveled with family
Disliked: Staff & service
It might have been a 5 star hotel a hundred years ago. The room I had was a decent 2 star room. Staff is short and borderline rude.
Stayed 6 nights in Dec 2023

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023

8/10 Good

Paul

Stayed 2 nights in Dec 2023

10/10 Excellent

Arni

Stayed 1 night in Nov 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Arni

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Arni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch 👍
The hotel staff where very helpful and polite. Overall atmosphere in the hotel was positive. The lounge was exceptional with the live piano in the evening. Wonderful facilities.
Stayed 4 nights in Nov 2023

6/10 Okay

Mr Fola

Traveled with group, Traveled with family
Liked: Staff & service
Improve on property maintenance. Definitely not a 5 star accommodation
Stayed 3 nights in Nov 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right on the beach, beautiful pool grounds. Fabulous buffet breakfast!
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location, free parking fantastic breakfast. Everything superb. Only downside for us has no bearing on the hotel, why are people continually using mobiles on speakers instead of earphones, even at breakfast people spoiled the ambiance.
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
First class location, friendly and helpful staff. We will definitely return - happy to recommend.
Stayed 4 nights in Nov 2023

10/10 Excellent

Frances

Stayed 4 nights in Nov 2023

10/10 Excellent

Linda green

Liked: Cleanliness, property conditions & facilities, room comfort
Great off season break
Really smooth, off season but friendly and efficient.
Stayed 1 night in Nov 2023

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at Portimao's Rocha beach and has splendid ocean view and beautiful rock formation along the beach. Its breakfast buffet was excellent and there are so many dining options close by, so we ended up not using its restaurants for lunch and dinner. Overall, a very pleasant stay and great value for the money.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eleanor

Stayed 1 night in Nov 2023

4/10 Poor

Sabina

Disliked: Staff & service
Would not visit here again.
Unable to stop in car outside the hotel to unload car of our luggage there are cars parked outside that area day and night it ewes a very unpleasant check in after a long trip. Very unhappy staff not friendly at all at breakfast. One free bottle of water for a week stay. Very small slow lift for such a large hotel. ☹️
Stayed 6 nights in Oct 2023
Response from The Management on Dec 4, 2023
Dear Sabina,Thank you for taking the time to leave a comment about your stay.At Hotel Algarve Casino we value the feedback of our guests with the aim to evaluate and improve the quality of our services.We have taken careful note of your comment and regret that your stay did not meet your expectations.Best regards,The Management

8/10 Good

Magdalena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful pool and great breakfast! Parking was a little out of the way but walkable and free. Room was spacious and we appreciated the slippers and robe.
Stayed 1 night in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Jayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Raymand

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Best hotel . Great location .
Stayed 3 nights in Oct 2023

10/10 Excellent

Eugenia Ancuta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Beautiful rooms with gorgeous view.
Stayed 7 nights in Oct 2023

8/10 Good

Glenn, Rarotonga

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful week at the Hotel Algarve Casino. The property is a bit dated but still has everything you could need. Location is excellent - on the beach and part of the main road which is full of restaurants and bars. Value for money was exceptional.
Stayed 6 nights in Oct 2023

10/10 Excellent

EIMEAR

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend. Hotel is right on the beach, rooms are spacious, food is fantastic and the staff are super friendly and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wendy Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay had absolutely love this hotel. Yes it has a 1970’s look from the outside, but that can’t be changed! The rooms are really large and comfortable, breakfast really good and I’m gluten free. The bar is fab and good value. Pool area sovclean. And free sun beds on the beach for hotel residents. Will book again!
Stayed 7 nights in Oct 2023

8/10 Good

Shauna

Stayed 4 nights in Oct 2023

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Wonderful location. All excellent!
Stayed 1 night in Oct 2023

8/10 Good

Piero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent. Hotel needs TLC
Stayed 2 nights in Oct 2023

4/10 Poor

Nathalie

Liked: Room comfort
Disliked: Staff & service
Staff didn’t care
Really disappointed we were suppose to get a free bottle of wine with our status and even after asking 3 time we never got the bottle of wine. Would not return
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location was wonderful! Ocean view didn't disappoint. Buffet breakfast was an added bonus! Pleasant and helpful staff.
Stayed 5 nights in Sep 2023

10/10 Excellent

Babu, Closter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 7 nights in Sep 2023

10/10 Excellent

elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and staff very pleasant.
Stayed 1 night in Sep 2023

4/10 Poor

Antonio

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It is centrally located with ocean views. They seem to like to nickel and dime you for everything you do. I have been traveling around the world and I never stayed in a hotel that actually charge you to use the jacuzzi sauna or steam room that are in the premises. 4 hours surprise we made the reservation to use the facility and then they told us that it was $15 per person to be able to use those facilities. Of course I understand that if you schedule a massage or a facial or anything like that you have to pay for it but I've never been in a hotel that has a Jacuzzi steam room or sauna on premises and they were charging us for that. Of course I did refuse to pay and end up not using the facility. Be aware of this place it's okay Hotel but this is absolutely ridiculous
Stayed 2 nights in Sep 2023
Response from The Management on Oct 23, 2023
Dear Mr. Antonio, Thank you for the feedback regarding your stay. At the Hotel Algarve Casino we value our guests reviews and feedbacks, in order to assess and improve the quality of the services we provide.We took note of your comment with due attention and regret your experience did not meet you standards. Best regards, The Management