Ratings based on 843 Verified Reviews

4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, tx

Nice hotel! I would come back!

Posted Sep 20, 2017
Nice place, centric, nice staff! Helpfyl and kind!
Comment from Hotel Management
Sep 21, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Dear Sue, We're so happy reading your lovely words about your stay. You definetely made our day! We're looking forward to welcoming you again. Warm regards from Madrid
5 out of 5
Recommended
for Everyone
by A verified traveler from Clevedon, Somerset UK

Super Hotel very convenient for the city centre.

Posted Sep 13, 2017
Pros: Location
Cons: Fine
Location: Excelent
Excelent hotel many facilities including a modest Kitchen in the room. Very convenient for the city centre and the underground and tain stations. The staff were friendly and very helpful.
Comment from Hotel Management
Sep 14, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Dear Malcom, Thank you very much for you nice review. Is very important for us to know that our guests enjoy a very good experience and our hotel looks nice. We hope to see you soon in our beautiful city. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Sep 2, 2017
Excellent location, easy access to metro and main shopping area. Quiet, lovely little places to eat and amazing park round the corner.
Comment from Hotel Management
Sep 4, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Dear Guest, I would like to thank you for taking the time to share your feedback with us and other visitors of this website. We are very happy you were overall satisfied with Suites Viena. Our location is very convenient and well connected to move around our wonderful city. We are glad you appreciate this. Hoping to see you back at Suites Viena, I wish you a great day.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Aug 29, 2017
Great Better than expected for price. Big and clean
Comment from Hotel Management
Aug 30, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Dear Dan, Thak you very much for your feedback. We really appreciate your nice words. Hope to welcome you back soon! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Madrid central

Posted Aug 28, 2017
The hotel was about a 5 minute walk from plaza de espana metro so easy to find the hotel itself was quiet the reception was manned 24 hours there was a little cafe /coffee bar where you could have breakfast all food was freshly made they also did room service would definitely use this hotel again Very easy to get to from the airport changed metro once at Nuevo ministerios cost per person is about 6 euros
Comment from Hotel Management
Aug 29, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Dear Joanie, Thank you for sharing such a descriptive review. Its great to hear that you had a good stay with us. We very much hope to have the pleasure of welcoming you back in a near future. Kind regards on behalf of Suites Viena's team.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel - close to centre and amenities

Posted Aug 18, 2017
Really enjoyed our stay here, big rooms, lovely staff
Comment from Hotel Management
Aug 28, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Good Morning. Thank you very much for your comments. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Hotel was clean and comfortable, perfect for a city break. Good location from centre and airport.
Comment from Hotel Management
Jul 11, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Dear Guest, Thank you so much for such a great comment and so nice words about your stay at Suites Viena. We are especially pleased that the hotel was of your total satisfaction. We all are working hard to provide the best possible attention and service to our Guests. I really hope to have the chance to welcoming you back in the near future. Best Wishes,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice helpful staff

Posted Jun 10, 2017 on Orbitz
Great hotel. Nice rooms, friendly staff. Would prefer that the rooms do not use air scents. Most people probably like it, but not my preference. Definitely recommend.
Comment from Hotel Management
Jun 13, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Good morning, Many thanks for your comments regarding the hotel and staff during your visit. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at Suites Viena Faithfully yours,
5 out of 5
Recommended
for Everyone
by A verified traveler from London

My bolt hole in Central Madrid.

Posted May 23, 2017
Pros: Friendly staff. Nice room.
Cons: Can't think of anything. Perhaps coffee in the room.
Location: I love the area (I'm biased I used to live there) a quiet typical Madrid neighbourhood. Some nice bars and cafes etc close by.
Stayed here a few times now so nothing new to write really. My stays here have been consistently good so it is my first choice when I visit the city.
Comment from Hotel Management
May 24, 2017 by Eva Vicente, Front Desk Manager, Hotel Management
Dear Phill, We are glad to know that you enjoyed your visit to our City. Our hotel, as you say is in a great location where you can visit the city by walk, it is just at the city centre around of lots of restaurants and other leisure options. In Madrid there always is something to do. Kind regards!
5 out of 5
by Mauricio

Posted May 22, 2017 on Hotels
Comment from Hotel Management
May 24, 2017
¡Muchas gracias! Un cordial saludo Eva Vicente Jefa de Recepción