Ratings based on 462 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Halifax

Great food, excellent clean room, excellent staff,

Posted Apr 16, 2017
Pros: Room and amenities
Location: Excellent condition
Great Food, Excellent clean room, excellent staff, we had a great time, will definitely be back again.
Comment from Hotel Management
Apr 17, 2017 by Julien Robichaud Hotel Guest Service Manager, Hotel Management
Thank you for composing a review on your most recent stay at the hotel. I have taken the liberty of forwarding you kind review to my fellow team members. We hope to have the honour of welcoming you back at the hotel in the near future. Kindest Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2017
Pros: didn't have to leave the hotel to have a little bit of fun
Cons: cleanliness of the bathroom and sink in the living room, when pulling the plug the drain was chocolate brown
Location: close to all shopping and venues
Great hotel to spend a night away with family or friends, to enjoy dinner and a little entertainment without having to worry about driving around a city
Comment from Hotel Management
Apr 5, 2017 by Julien Robichaud Guest Service Manager, Hotel Management
Thank you for taking a moment to compose a review on your most recent stay the hotel. I'm happy that you enjoyed your stay at the hotel. I would like to take this moment to thank you for bringing the sink drain to my attention. I will be review this information with our executive housekeeper. I can assure you that we have high standard of cleanliness in place and we are sorry that we felt short of reaching our goal. We hope to have the opportunity of welcoming you back to the hotel in the near future. Kindest Regards
3 out of 5
by A verified traveler from New Brunswick

No sleep

Posted Mar 26, 2017
Walls are paper thin, was up until 3am as loud guests were coming back from the casino at all hours of the night and could hear them in their rooms as well. Back up at 7am as people were leaving their rooms to check out. A fan system in the bathroom or room may help the noise coming from the other rooms and hallway.
Comment from Hotel Management
Mar 31, 2017 by Julien Robichaud Hotel Guest Service Manager, Hotel Management
Thank you for taking a moment to compose a review on your last visit. I'm sorry to hear that your night was less than satisfactory. I have taken notes of your suggestion and will be presenting them to our leadership team once talk of renovations commence. Kindest Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2017
Pros: Great friendly service and great food the cheesecake was lovely.
Location: it was close to local attractions and shopping.
Staff were the asset of this hotel. Friendly and very helpful staff from the persons at the front desk to the casino, spa and the restaurant staff.
Comment from Hotel Management
Mar 23, 2017 by Julien Robichaud Hotel Guest Service Manager, Hotel Management
Thank you for taking the time to share you most recent experience with us. Your words complementing our team members were quite rewarding. We take a great deal of pride in maintaining our status as a premier destination in Atlantic Canada, and your comments reassure us that our dedication to this ideal was fully noticed. It would be our pleasure to welcome you back to Casino New Brunswick for another outstanding visit soon! Thoughtful Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Bathurst NB

nice hotel, convenient, some noise from the hallwa

Posted Mar 15, 2017
Pros: Convenience, clean, comfortable.
Cons: Could be quieter.
Location: Casino, concerts, shopping, zoo, water park.
Stayed at the hotel after a concert. It's very comfortable and clean. Convenient being right at the casino. I was woken up around 3am by people being loud in the hallway. I guess it happens but the walls seem a little thin. I did enjoy my stay though and will stay again.
Comment from Hotel Management
Apr 17, 2017 by Julien Robichaud Hotel Guest Service Manager, Hotel Management
Thank you for your review on your most recent stay. On next visit please advise the front desk about your last experience and we will try to locate you at the end of the hallway. That area has less traffic at night and tends to be the quietest. We hope to have the honour of welcoming you back in the near future. Kindest Regards
3 out of 5
Recommended
for Everyone
by A verified traveler from PEI

its looks beautiful in the lobby

Posted Mar 12, 2017
Pros: good food for cheap
Cons: updated rooms
it looks beautiful in the lobby and is clean but when you get to the rooms it is not the same for the money you pay the rooms are getting dated the bathroom tiles have mildew on them i was not impressed i have stayed in nicer for less
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2017
My fave place to stay in Moncton.. everything is close by and great to stay if you are going to see a show there!
Comment from Hotel Management
Mar 9, 2017 by Julien Robichaud Hotel Guest Service Manager, Hotel Management
I'm happy to hear that Casino New Brunswick is your favorite place to stay in Moncton. Our goal is for all of our guests to feel right at home while at the hotel. We hope to see you again in the near future. Kindest Regards Julien Robichaud Hotel Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Saint John NB

Posted Mar 5, 2017
Room was nice. Walls were thin though, could hear people partying outside and hear conversations in the hallway very easily. Casino staff was very room. Room service was fast and delicious. Would stay here again.
Comment from Hotel Management
Mar 9, 2017 by Julien Robichaud Hotel Guest Service Manager, Hotel Management
Thank you for sharing your kind words about our property. We take great pride in the service we provide to our guests. We hope to have the honour of welcoming you back in the near future. Kindest Regards Julien Robichaud Hotel Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new Brunswick

Omg we even met Jim cuddy of blue rodeo

Posted Feb 28, 2017
Pros: Loved the staff and cleanliness of the hotel
Cons: Nothing
Location: Close to everything
Awsome show awsome very first time experience ...
Comment from Hotel Management
Mar 9, 2017 by Julien Robichaud Hotel Guest Service Manager, Hotel Management
We are ecstatic to receive your treasured recommendation of Casino New Brunswick based on your exceptional stay. Additionally, it’s fantastic to learn that you were able to enjoy our amenities during your travels. We would be elated to welcome you back again for another enjoyable experience! Warm Regards, Julien Robichaud Hotel Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from SAINT JOHN

Great Stay

Posted Feb 28, 2017
Location: Location was right off the highway - the concert in the same building....couldn't ask for more!
We had a great experience staying at the Casino Hotel. The room was very clean and the beds were so comfortable! We really enjoyed the convenience of being in the same building as the Blue Rodeo concert! We look forward to staying again!
Comment from Hotel Management
Mar 9, 2017 by Julien Robichaud Hotel Guest Service Manager, Hotel Management
Thank you for taking the time to share you most recent experience with us. Your words complementing our comfortable guestrooms were quite rewarding. We take a great deal of pride in maintaining our status as a premier destination in Atlantic Canada, and your comments reassure us that our dedication to this ideal was fully noticed. It would be our pleasure to welcome you back to Casino New Brunswick for another outstanding visit soon! Thoughtful Regards Julien Robichaud Hotel Guest Service Manager