Ratings based on 14 Verified Reviews

3.1 out of 5
57% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay with low price

Posted Dec 6, 2016
Nice place to stay with low price, also you can have reasonable breakfast. Free potable water and ice.
Comment from Hotel Management
Dec 20, 2016 by General Manager., Hotel Management
Dear Valued Guest, Thank you for taking the time to write an amazing review regarding your experience at our location. My team was glad to hear that your visit suited your financial and lodging needs. we pride ourselves on providing clean an comfortable rooms at an economical rate for all of our guests. Again, thank you for choosing to lodge with us and please consider us your hotel of choice should your travel plans bring you back to the Chicago-Monee area. Thank you.
2 out of 5
by A verified traveler from US

It's basically for truck drivers to have a place.

Posted Nov 11, 2016
The customer service is ok. Nothing to complain about check-in, but I wanted to tell them that the shower didn't work, needed more towels, the bed was not clean when I arrived, no one was at the front. The pool room is hot like Florida. When you get in the pool, you will notice soup scum or dirt just above the water all around inner side edge of the pool. The toaster in the breakfast room didn't work. The waffles were tasteless even with maple syrup. I guess I got what I paid for.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Dear valued guest, Thank you for choosing Red Roof in Monee for your stay. please accept my sincere apologies that your experience didn't meet your expectations. Just know that this property is under new management and we are currently in the process of renovations. I promise this hotel will be better than before. However, Your issue with toaster and the pool is being monitor and taking care on daily basis. Thank you for taking time and letting us know how we are doing and i hope you will give us another chance to serve you better in near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wyandotte, MI

Nice weekend stay for a great price!

Posted Nov 2, 2016
Pros: Clean and quiet!
Cons: The selection of breakfast items.
Had a nice weekend stay. The room was clean and the staff was friendly. The only small issue was the breakfast. The coffee was terrific, but there wasn't much else to choose from. But for the price you really can't complain!
Comment from Hotel Management
Nov 27, 2016 by General Manager., Hotel Management
Dear Valued Guest, We are glad that you had nice weekend staying at Red Roof in Monee. We really appreciate your positive review about your stay. However, please accept my sincere apologies regarding coffee and breakfast. As per Red Roof standard it does not require to have breakfast. However, we will definitely work on it to make it better. Review like this help us do even better everyday. Thank you and i hope you will visit us again in near future.
2 out of 5
by A verified traveler from US

Posted Oct 31, 2016
Stay away....they don't even wash the bed spreads....pretty bad
Comment from Hotel Management
Nov 27, 2016 by General manager , Hotel Management
Dear Jon, Please accept my sincere apologies on behalf of my entire staff regarding issues you had. Just want to let you know that we clean our linens, towels on daily basis and our head housekeeper make sure that room is clean and nice before you check in. For the future reference if you find any issue in the room please let us know right away so that we can assist you better. Please accept my sincere apologies that your experience didn't meet your expectations and i hope you will give us another chance to serve you better in near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Expedia

Posted Oct 24, 2016
The Hotel was fine, there staff was great. It's Expedia's people that sucked.
Comment from Hotel Management
Nov 27, 2016 by General manager , Hotel Management
Dear valued Guest, Thank you for choosing Red Roof in Monee for your stay. We really appreciate your positive review and i hope that you will visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great room, great service

Posted Oct 18, 2016
Pros: Quiet and clean
Clean and comfortable home like type or room. All staff was very friendly
Comment from Hotel Management
Oct 19, 2016 by General manager., Hotel Management
Dear Guest, Thank you for choosing Red Roof inn & suites in Monee for your stay. We are glad to hear that you found our hotel clean and comfortable. We work hard to make our Guests happy. Thank you for positive words and we really appreciate your feedback.
1 out of 5
by A verified traveler

Never again

Posted Oct 17, 2016
Pros: The TV was a nice size and the free breakfast was ok
Cons: I came inside to check in. There was already 4 staff members sitting down. I had 6 bags and a infant and nobody offered to help me.
Location: There was plenty of food places and places to get gas
Fire alarm went off at 2am because someone was smoking. Me and my family had to stand outside in the cold for half a hour with no coats!
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Red Roof inn & suites in Monee for your stay. Please accept my sincere apologizes that our staff didn't offer you help with the bags. I will make sure this wont happen again anytime. You issue with the fire alarm is being monitor. However, fire alarm is for safety for everybody. We are taking appropriate measures to fix this issue. However, we are glad you like TV size and location for hotel. At Red Roof, we work hard to make our guests happy. We hope you will give us another chance to serve you in near future. Thank you and we appreciate your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bora, Bora

Posted Oct 10, 2016
Room smelled of smoke even though a sign at check in says this hotel has been smoke free since 2014. Eventually I was given a room not wreaking of stale cigarette smoke even though they seemed they didn't want to and the bed was uncomfortable and hard. You get what you pay for...
Comment from Hotel Management
Oct 13, 2016 by General Manager , Hotel Management
Dear Guest, Thank you for choosing Red Roof inn & Suites in Monee, IL for you stay. Please accept my sincere apologizes that your experience did not meet your expectations. Please know that i have just took over this property and your issue with room smell is bieng monitor and taking care on daily basis. we have scheduled deep cleaning for carpets. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2016
Pretty good. The room was clean and comfortable. The hotel staff was nice and everything was in order. The breakfast was pretty good too from its small selection.
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Red Roof inn & suites in Monee IL for your stay. It is wonderful to hear all the nice things that you said about our hotel. We are glad you enjoyed your stay and hope you will visit us again. we appreciate your feedback. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Bathroom needs work. Get breakfast back!!

Posted Sep 23, 2016
Ok. Invest in breakfast. Get continental breakfast back!!!
Comment from Hotel Management
Sep 24, 2016 by General Manager., Hotel Management
Dear Guests, Thank you for choosing Red Roof inn & Suites in Monee for your stay. We work hard to provide best Accommodation for our guests. We do serve Free continental breakfast 7 days a week. I apologize that we did not mention to you during check in about breakfast. We appreciate your feedback. Thank you