Ratings based on 52 Verified Reviews

3.7 out of 5
71% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Nice place to stay

Posted Apr 18, 2017
Pros: Staff
Location: Family
Staff were very accomadting in finding the best room available for us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Mar 26, 2017
The stay was nice but the bed was hard. The bed need to be softer. Water stains on ceilings. Roof leaking.
Comment from Hotel Management
Mar 27, 2017 by General Manager., Hotel Management
Dear Guest, Thank you for choosing Red Roof Inn & Suites for your stay. Please accept my sincere apology regarding mattress. We have already ordered new mattress and they will be here any time soon. Just know that we are currently doing renovations that includes, new paint, art work, mirrors, new LED light fixtures and mattress and I sincerely hope that you will visit us again to see the new fresh look of our rooms. Thank you again and we appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago,IL

Great hotel, great people.

Posted Mar 16, 2017
I was treated with respect and everyone was super nice.
Comment from Hotel Management
Mar 17, 2017 by General Manager., Hotel Management
Dear Maya, Thank you for choosing Red Roof inn and suites for your stay. It was our absolute pleasure to serve you during your stay at Red Roof Inn Chicago Monee. I am glad to hear that my staff provided you with such a wonderful experience. We look forward to providing you with another memorable experience should your travel plans bring you back to the Monee area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Clarksville,TN

Adequate

Posted Mar 15, 2017
Pros: There was not a lot of noise and people traffic at night.
Cons: Some remodeling could be used. The sofa in our room needed cleaning.
Location: Chicago is close enough to do whatever you like. We really didn't use the local eateries as they were fast food places and truck stops.
Near enough to Chicago but out of the traffic. Close enough to enjoy the city and get back without much trouble. Met some friendly people staying there also.
Comment from Hotel Management
Mar 17, 2017 by General Manager, Hotel Management
Dear Marcus, Thank you for staying at Red Roof Inn & Suites in Chicago-Monee. I am glad that you found our hotel quite. However, Currently we are doing renovation and that includes new mattress, new paint, new LED lights, art work and much more. i hope you will visit us again soon to enjoy our newly fresh look. Thank you again.
1 out of 5
by A verified traveler

Uncaring Manager

Posted Mar 10, 2017
My experience was great until I went to extend my stay. I called around 10pm to extend as I needed to work through the night and expected to sleep beginning around 7:30 am. At 11:15, through the earplugs I hear housekeeping trying to get into my room despite the 'do not disturb' sign, much like the day before as they burst into the room despite the sign. They went away before I was completely roused and then the telephone begins ringing. I answer thinking the night person must have forgotten to tell them. The manager was rude, telling me I had to come to the front desk immediately to swipe the card (yes, they had seen and taken my card information upon check in). I explained that I worked late and was sleeping and couldn't it wait. He said no, I must come now and demanded to know what I had exactly said to the night manager (a super sweet caring woman). I said if you require me to get up now then I will simply take 40 minutes and leave rather than pay for interrupted sleep. He said fine and hung up. I will never go there again and before this I wanted to extend my stay and return next week. A small aside, I don't think pet friendly means you should bring your pets in the dining area. The staff did nothing to monitor pets in the dining area or noise level of barking/whining dogs but with earplugs you should be fine.
Comment from Hotel Management
Mar 17, 2017 by General Manager, Hotel Management
Dear Guest, Please accept my sincere apology regarding the issue you had. we would love to extend your stay but when you extend, you have to come at front desk and sign registration form and authorize us to charge card on file. Otherwise, it may end up in dispute. Again, we are really sorry for any inconvenience you had while staying at Red Roof Inn.
2 out of 5
by DORYAN

Sleep, Shower & Go!

Posted Feb 20, 2017 on Hotels
It was decent to shower and sleep. However, the way the room was configured was totally off. The bathroom door hit the tub, two people could not be in the bathroom at the same time. When I turned the bathroom tap on cold, the water leaked from the faucet. The toilet had some discoloration, I thought someone used it and forgot to flush the toilet and quickly found that it was the toilet. The bed was really uncomfortable. There was a counter in the middle of the room in an attempt to make it appear to be a kitchenette but yet an epic fail. It totally took up much needed space. Very tiny TV, with no channel options to view. Doors are really loud when they close. We did not receive hand towels on Day 2?? The good thing is that we were visiting family and were barely in the room. By the time we arrived we were so exhausted that we were able to tolerate the accommodations. This is definitely not a place to relax. We typically stay at 4-5 star hotels. This hotel is about a 2. We did not eat at the hotel so we are unable to rate their continental breakfast. We stayed on a Saturday and was told that breakfast is served from 5:00 AM to 9:00 AM.
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to Red Roof in Monee for your recent stay. Please accept my sincere apology that your experience didn't met your expectation. We want to kindly inform you that we are under renovation and that includes new mattress and furniture. I hope you will visit us to experience our new fresh look. Thank you again and we appreciate your business.
3 out of 5
by A verified traveler

Good Location

Posted Feb 10, 2017 on Hotels
We were in the area for a couple days to see relatives. The location seem safe and room was clean. The desk attendants were great...very helpful.
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking time to write a review regarding your recent stay at Red roof Inn. Glad to hear that you found our hotel clean and neat. Thank you again and I hope you will visit us again soon.
1 out of 5
by Andrew

Boogers & Bugs!

Posted Jan 30, 2017 on Hotels
The property looks inviting on the outside but is run down inside which included a bad smeel. I gave it a fair run and stayed because it was late when I checked in. The bed was unconmfortable and when I woke and rolled to turn on the lamp there were boogers on the wall and had to kill a bug. In the shower I got to clean boogers of the shower wall and kill another bug. This place was disgusting so I checked out that morning which was 5 days early. I was driven by price and payed for it. I would not recommend this place.
4 out of 5
by josue

Nice stay

Posted Jan 27, 2017 on Hotels
Im a truck driver and its right across a truck stop and priced just right for a weekend stay
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Red Roof Inn and suites in Monee For your stay. On behalf of my entire staff I would like to Thank you for leaving us good reviews about your stay. I hope you will visit us again soon.
4 out of 5
Recommended
for Couples
by A verified traveler from US

Nice

Posted Jan 18, 2017
The only downfall is the jacuzzi in the Suite King, ours had dead bugs and it was kind of gross.
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Dear Lena, Thank you for taking the time to write a review. I am extremely sorry for any inconvenience that you may have experienced while choosing to lodge with us. Additionally, i would like to thank you for taking time to write a review and share your feed back as it gives us an opportunity to resolve any areas of concern that prevent our guest from having wonderful stay.