It's basically for truck drivers to have a place.
Posted Nov 11, 2016
The customer service is ok. Nothing to complain about check-in, but I wanted to tell them that the shower didn't work, needed more towels, the bed was not clean when I arrived, no one was at the front. The pool room is hot like Florida. When you get in the pool, you will notice soup scum or dirt just above the water all around inner side edge of the pool. The toaster in the breakfast room didn't work. The waffles were tasteless even with maple syrup. I guess I got what I paid for.
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Dear valued guest,
Thank you for choosing Red Roof in Monee for your stay. please accept my sincere apologies that your experience didn't meet your expectations. Just know that this property is under new management and we are currently in the process of renovations. I promise this hotel will be better than before. However, Your issue with toaster and the pool is being monitor and taking care on daily basis. Thank you for taking time and letting us know how we are doing and i hope you will give us another chance to serve you better in near future.