Ratings based on 3,955 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from nz auckland

You get what you pay for

Posted Sep 16, 2017
Pros: Staff were very helpfull
Cons: Gym had 3 pieces of equipment, very poort
Location: Shop
Down town location, deal for 1 night but facilities are limited.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dominican Republic

Convenient place to stay !

Posted Sep 15, 2017
Very nice hotel, very good bed; so far the best mattress I've experienced in Asia Shuttle is a great plus ... You can get anywhere in the city with it. Friendly staff Hotel lend you a mobile with full internet All you need to have a pleasant stay in HK
Comment from Hotel Management
Sep 18, 2017 by Dorsett Mongkok, Hotel Management
Dear Ricardo, thank you for your rating and lovely comments. We are delighted to know that you've enjoyed your stay at our hotel. Rest assured that we will continue providing the best stay experience to all guests. Thank you again for visiting Dorsett Mongkok and we look forward to welcoming you back to our hotel for your next trip to Hong Kong.
3 out of 5
by A verified traveler from Toronto

Close to everything and free shuttle bus

Posted Sep 6, 2017
Pros: This hotel is close to many attractions and within walking distance of many shops. The room also includes a sewing kit, pretty neat! High ceilings!
Cons: This is just a standard hotel with standard service. For this type of service, the price was not worth it. Only reserve here if it's the cheapest.
Location: Check out Langham Place, it's a pretty big mall. They Lady's Market is nice too, just make sure you bring cash. Olympian City 1, 2 and 3 are malls!
Wasn't able to check in early as expected, even though I called ahead of time to make arrangements. However, upon arrival, I was told to wait until the check-in time. I was sitting around in the lobby for about half an hour and no one bother coming up to me to let us know the room was available. I had to ask to check it. It's not like it was buy or anything. We had eye contact throughout the half-hour and no gesture to let me know I can check in. Waited until a few minutes before check-in time to actually check in. They also take a deposit when you check in, just in case you eat or drink anything in the fridge. Standard practice, but I think Expedia should include these details. Hotel staff don't smile much. The lunch buffet is not worth it, plain, and bland.
Comment from Hotel Management
Sep 11, 2017 by Dorsett Mongkok, Hotel Management
Dear Peter, thank you for your valuable comments. We are glad to know that you had a great stay in our hotel despite the unpleasant experiences with the front office and restaurant. We will definitely take notes for your comments mentioned to concerned departments for improvement. We appreciate your kind understanding and our sincere apology for any inconvenience caused.Rest assured that we will continue providing the best stay experience to all guests in Dorsett Mongkok, Hong Kong. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Sep 4, 2017
Centrally located and very clean and well run. The price around 90 USD was fair for HK and I appreciated their early check in (11 am) and late check out (2 pm).
Comment from Hotel Management
Sep 5, 2017 by Dorsett Mongkok, Hotel Management
Dear Valued Guest, thank you for your lovely comments. It is nice to know that you enjoyed your stay with us. Guest experience is always our top priority and we will definitely keep up with the good work and continue to provide the best stay experience to all our guests. We look forward to welcoming you back at Dorsett Mongkok very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Great hotel but little far from main transportatio

Posted Aug 31, 2017
Great hotel and friendly staff, nice amenities and decent gym
Comment from Hotel Management
Sep 4, 2017 by Dorsett Mongkok, Hotel Management
Dear (Valued Guest/Name), thank you for your lovely comments. We are more than happy to learn that you enjoyed your stay with us. We look forward to welcoming you back to our hotel soon!
3 out of 5
by A verified traveler from Sydney Australia

Great hotel, many pluses

Posted Aug 28, 2017
The double room we were given was the smallest hotel room we've ever had. Very, very tight. Difficult with 2 people in thebroom. The extras were good, like access to vip lounge etcm
Comment from Hotel Management
Sep 6, 2017 by Dorsett Mongkok, Hotel Management
Dear Valued Guests, thank you for your valuable comments. We are glad to know you had a great say despite the somewhat unpleasant experience with the hotel room size. Room size wise, we offer various types of rooms of varying sizes, we strongly recommend you to try our Suite Premier or Family Quad measuring 440 sq.ft. on your next trip for a more spacious and relaxing stay. Rest assured that we will continue providing the best stay experience to all guests in Dorsett Mongkok, Hong Kong. Thank you again for visiting and we look forward to welcoming you back to our hotel soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, ca

A gem in the nrighborhood

Posted Aug 26, 2017
The staff was wonderful! I checked in late, and the room type I reserved was sold out, but they upgraded me to a suite with no hesitation. They even sent a housekeeping staff to set up the sofa bed for me and my brother. The service was excellent and front desk staff were all very helpful and slways responded with a pleasant smile. The hotel was close to the Olympic station but a little off from mtr station, but just a minister's walk away was a minibus station that I always took to get to Monaco east rail station.
Comment from Hotel Management
Sep 6, 2017 by Dorsett Mongkok, Hotel Management
Dear Jimmy, thank you for your lovely comments. We are delighted to know you enjoyed your stay and with us. We strongly recommend you use our free scheduled shuttle bus service that goes to Mong Kok MTR station and touristy spots including Langham Place, Elements mega shopping mall, Temple Street and Harbour City. Thanks again for choosing Dorsett Mongkok and we look forward to welcoming you back soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Short Trip to Hong Kong (Getaway)

Posted Aug 9, 2017
Pros: I picked the wrong room size thus is of no fault of the hotel. Those go for comfort need to be careful of room size as the one I picked must be small
Cons: Receptionist - rude... need to improve phone ethnics.
Location: No big malls but supermarket, eatery is just too many for you to pick. Wonderful.
The location is awesome, a lot of eatery nearby. Hotel provide free shuttle hourly to Mong Kong station (Drop off at Langham Place outside H&M) make the trip to MTR much easier in Summer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Short 5min walk to Olympic station

Posted Aug 7, 2017
Location is very accessible. Have nearby convenience stores and local cafes with cheap, great food. Rooms were well kept and kept cleaned. Hotel staff were great and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good shuttle bus service

Posted Aug 3, 2017
I have come back to stay every year to this hotel. My third year experience. The staff is friendly and quick response.